Software Problems

skindoggi · 10-15-2007, 10:00 AM

Lately I've been having a few problems with some of the software on my computer.

Firstly, sometimes when I open up Adobe Acrobat Reader, the program freezes. I can't scroll or access any of the menus, and when I exit, it stays frozen and the "an error has occurred" box pops up. This happens most times I open up the program, but not always. I have some other Adobe programs, and they always operate fine.

Secondly, with MSN messenger I have a similar problem as with Acrobat Reader. The program opens fine, but when I go to sign in, about 80% of the time the window goes white and the program freezes. Once again, I click exit and the end program box comes up.

Finally, my Firefox browser works fine, except sometimes it doesn't shut down properly. I go to get into it a bit later, and nothing happens when I click on the icon. To make it work, I have to go into task manager and close the old process, which can be annoying at times. Again, this only happens sometimes but it would be good if someone had a fix for it.

I was just wondering if anyone has ever experienced any of the above, or if anyone has a solution to any of these three annoying problems. I run Nod32 virus checker and CCleaner frequently. Need anymore info, just ask.

Thanks!!

mtb211 · 10-18-2007, 07:25 PM

reimage

StrangleHold · 10-18-2007, 07:30 PM

The first thing I would do is uninstall Adobe and Firefox and reinstall them to see if that fixes the problem

skindoggi · 11-01-2007, 04:13 AM

thanks for your help, but reinstalling didnt fix my problems. however, now ive noticed that often there is more than one firefox process running in my task manager (as i mentioned earlier). this task is always a lot smaller than the main firefox program, (about 4000K as opposed to the normal 45000K ish). when i end this task, it allows me to run both messenger and adobe correctly. has anyone else got any other ideas how to fix this other than reinstalling firefox?

10-15-2007, 10:00 AM	#1 (permalink)
skindoggi New Member Join Date: Nov 2005 Posts: 12	Software Problems Lately I've been having a few problems with some of the software on my computer. Firstly, sometimes when I open up Adobe Acrobat Reader, the program freezes. I can't scroll or access any of the menus, and when I exit, it stays frozen and the "an error has occurred" box pops up. This happens most times I open up the program, but not always. I have some other Adobe programs, and they always operate fine. Secondly, with MSN messenger I have a similar problem as with Acrobat Reader. The program opens fine, but when I go to sign in, about 80% of the time the window goes white and the program freezes. Once again, I click exit and the end program box comes up. Finally, my Firefox browser works fine, except sometimes it doesn't shut down properly. I go to get into it a bit later, and nothing happens when I click on the icon. To make it work, I have to go into task manager and close the old process, which can be annoying at times. Again, this only happens sometimes but it would be good if someone had a fix for it. I was just wondering if anyone has ever experienced any of the above, or if anyone has a solution to any of these three annoying problems. I run Nod32 virus checker and CCleaner frequently. Need anymore info, just ask. Thanks!!

10-18-2007, 07:25 PM	#2 (permalink)
mtb211 Gold Member Join Date: Dec 2006 Location: Black Forest Germany Age: 25 Posts: 306	reimage __________________ Intel core2duo(E6600)@2.4ghz\|3 GB Corsair @ 533 mhz\|psu 750 watt sli ready gamextream\|GPU xfx 7900GT 256 pci ex sli 7900\|Mobo p5nsli\|Xp media Center 360 gamer tag : mtb211

10-18-2007, 07:30 PM	#3 (permalink)
StrangleHold Diamond Member Join Date: Nov 2005 Location: And you think your safe! Posts: 8,580	The first thing I would do is uninstall Adobe and Firefox and reinstall them to see if that fixes the problem __________________ NZXT Apollo Phenom 8750BE 3.1ghz. Gigabyte GA MA770 DS3 G Skill DDR2 1066 4gb. PNY 8800GT/VD964 W/D RE2 Sata 3.0 500gb.

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11-01-2007, 04:13 AM	#4 (permalink)
skindoggi New Member Join Date: Nov 2005 Posts: 12	thanks for your help, but reinstalling didnt fix my problems. however, now ive noticed that often there is more than one firefox process running in my task manager (as i mentioned earlier). this task is always a lot smaller than the main firefox program, (about 4000K as opposed to the normal 45000K ish). when i end this task, it allows me to run both messenger and adobe correctly. has anyone else got any other ideas how to fix this other than reinstalling firefox?