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ih8puters · 06-17-2008, 05:53 AM

Yesterday I found out my computer was infected with spyware and a trojan virus. I use Norton 360 which did not detect anything. My cable company actually sent me a message saying my internet settings were changed by a virus and that I needed to run my antivirus/spyware protection software. I ran norton which said it removed something but my computer was still acting funny. I downloaded AVG which I've used in the past and it found other items which were removed. My computer ran progressivly slower and slower. I could not press ctrl, alt, delete as I get a message saying the administrator has it locked. I restarted my computer and now I get a login screen saying the computer has been locked by it's administrator and will not allow me to do anything. PLEASE HELP ME. I have absolutely no idea what I am doing. I am a real estate investor and desperately need the files stored on this computer.

Thank you

06-17-2008, 05:53 AM	#1 (permalink)
ih8puters Bronze Member Join Date: Jun 2008 Posts: 25	HELP!!! Virus completely locked me out Yesterday I found out my computer was infected with spyware and a trojan virus. I use Norton 360 which did not detect anything. My cable company actually sent me a message saying my internet settings were changed by a virus and that I needed to run my antivirus/spyware protection software. I ran norton which said it removed something but my computer was still acting funny. I downloaded AVG which I've used in the past and it found other items which were removed. My computer ran progressivly slower and slower. I could not press ctrl, alt, delete as I get a message saying the administrator has it locked. I restarted my computer and now I get a login screen saying the computer has been locked by it's administrator and will not allow me to do anything. PLEASE HELP ME. I have absolutely no idea what I am doing. I am a real estate investor and desperately need the files stored on this computer. Thank you