Avast; Unable to scan

mailliw · 11-14-2007, 09:24 PM

I use Avast Anti Virus,but when the scan is complete it lists more than a thousand lines under name of files, with the results being "Unable to scan." Does this mean that I could have viruses that Avast is not finding? Should I change virus protection?
Thank You;
mailliw

PC eye · 11-14-2007, 10:07 PM

Sounds like a software glitch where you can try an updated release of Avast or remove that for another like Grisoft's AVG 7.5 free for home edition. If this is being caused by a virus then another program or special remover would be needed to clean things up, AVG is found at http://free.grisoft.com/doc/5390/lng...i-spyware-free in case a reinstall of Avast with the latest release fails to se results.

StrangleHold · 11-14-2007, 10:13 PM

Quote:

Originally Posted by mailliw

I use Avast Anti Virus,but when the scan is complete it lists more than a thousand lines under name of files, with the results being "Unable to scan." Does this mean that I could have viruses that Avast is not finding? Should I change virus protection?
Thank You;
mailliw

From the Avast Site FAQ

Q: When the file scanning is finished, avast! comes up with a number of files listed as "unable to scan", even though I have used a thorough scan. Should I be concerned?
A: Some files are permanently locked by the system or they are in password-protected archives. These files cannot be scanned. It is normal and you don´t have to be worried about that.

OvenMaster · 11-14-2007, 11:44 PM

I was wondering about this my own self. Thanks for that, StrangleHold.
Tom

PC eye · 11-15-2007, 01:23 AM

I never run into that with AVG. With multiple users accounts that would likely be a different story however. For Avast someone forgot to add the link for the faq section seen at http://www.avast.com/eng/faq-other-q....html#idt_1543

g0slacR · 11-15-2007, 01:37 AM

LOL geesh

PC eye · 11-15-2007, 02:14 AM

At least you now know that there was no reason for concern from some "unvited guest" being seen on the system there.

11-14-2007, 09:24 PM	#1 (permalink)
mailliw Silver Member Join Date: Oct 2004 Location: Lockhart, Alabama Age: 63 Posts: 161	Avast; Unable to scan I use Avast Anti Virus,but when the scan is complete it lists more than a thousand lines under name of files, with the results being "Unable to scan." Does this mean that I could have viruses that Avast is not finding? Should I change virus protection? Thank You; mailliw __________________ Compaq Presario SR1053wm desktop AMD Athlon(B) XP 3200 + 2.20 GHz ASUS A7VAZ-LA 512 MB-PC 2700 MB/sec 80 GB Ultra DMA 7200rpm 4x DVD+R/+RW AC97 Audio Microsoft Windows XP Home Edition

11-14-2007, 10:07 PM	#2 (permalink)
PC eye Diamond Member Join Date: Apr 2006 Location: Inside a pc Posts: 19,730	Sounds like a software glitch where you can try an updated release of Avast or remove that for another like Grisoft's AVG 7.5 free for home edition. If this is being caused by a virus then another program or special remover would be needed to clean things up, AVG is found at http://free.grisoft.com/doc/5390/lng...i-spyware-free in case a reinstall of Avast with the latest release fails to se results. __________________ Turning the Tongue into a Device Controller http://abcnews.go.com/Technology/Sma...ory?id=5647175 Is EBay going out of the Auction Business? http://abcnews.go.com/Business/story?id=5626840&page=1

11-14-2007, 11:44 PM	#4 (permalink)
OvenMaster VIP Member Join Date: Jan 2006 Location: Red Sox Nation Age: 49 Posts: 2,022	I was wondering about this my own self. Thanks for that, StrangleHold. Tom __________________ Frankenbox III: CPU: AMD Athlon 64 X2 4200+ * MOBO: Biostar K8M800 Micro AM2 * RAM: 2x1GB Kingston DDR2 667 HDD: WD 80GB Master, Seagate 320GB Slave * OPT: two Pioneer DVR-115DBK DVD burners PSU: Antec Basiq 500W * GPU: PNY GeForce FX5200 256MB AGP 8x * MON: ViewSonic LCD VA721 CASE: EvTek minitower * SND: Diamond Xtreme 5.1 * OS: XP Home SP2 * ROUTER: Linksys BEFSR41

11-15-2007, 01:23 AM	#5 (permalink)
PC eye Diamond Member Join Date: Apr 2006 Location: Inside a pc Posts: 19,730	I never run into that with AVG. With multiple users accounts that would likely be a different story however. For Avast someone forgot to add the link for the faq section seen at http://www.avast.com/eng/faq-other-q....html#idt_1543 __________________ Turning the Tongue into a Device Controller http://abcnews.go.com/Technology/Sma...ory?id=5647175 Is EBay going out of the Auction Business? http://abcnews.go.com/Business/story?id=5626840&page=1

11-15-2007, 01:37 AM	#6 (permalink)
g0slacR Bronze Member Join Date: Nov 2007 Posts: 95	LOL geesh __________________ Q6600 (G0) @ 3.0ghz AC freezer 7 asus p5k mobo 2 gigs ocz ddr800 ram @ 1000 150 gig raptor and 120 gig samsung slave evga 8600gt pc power and cooling 610 silencer creative xtremgamer with bose series 1 speakers 22" kds widescreen lcd logitech g5 laser mouse

11-15-2007, 02:14 AM	#7 (permalink)
PC eye Diamond Member Join Date: Apr 2006 Location: Inside a pc Posts: 19,730	At least you now know that there was no reason for concern from some "unvited guest" being seen on the system there. __________________ Turning the Tongue into a Device Controller http://abcnews.go.com/Technology/Sma...ory?id=5647175 Is EBay going out of the Auction Business? http://abcnews.go.com/Business/story?id=5626840&page=1

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