Monitor/Video Problems help please

DanieLA · 11-20-2007, 06:44 PM

I have never seen anything like this and see no information on solving or even explaining the problem. Here is what I have going on. Ever since I purchased my laptop dating back to the first week I have noticed small green dots on my computer. I have concluded that this may be some hardware issue with my video adapter, an ATI Mobility Radeon x1400 (I have downloaded the drivers from ATI and made several attempts at correcting the problem.) The only way that the problem will correct itself is when I Go to Control Panel>Display>Settings>Advanced>Troubleshoot And turn down the Hardware Acceleration to about halfway, but in doing this it has a negative affect on gaming and other performance. Another thing that happens is that my computer shuts down sometimes and the battery light flashes yellow with the AC plugged in on full battery??? It is a hard shutdown like maybe heat releated?? I have included a link to a picture of my desktop in hopes this will help you. Here is the picture of my screen:

This is an Alienware m5500i-R3
Intel(R) Core(TM)2 CPU T5500 @ 1.66GHz
512MB ram x2
ATI Mobility Radeon X1400

anything else you would like to know just ask me.

DanieLA · 11-20-2007, 09:05 PM

Anyone have any idea, or experienced this problem before? any help would be appreciated.

dave_w · 11-20-2007, 09:29 PM

It sure sounds like an overheating problem. I've never had any issues with any laptop I've ever owned, so I suck at troubleshooting them. Video card issue sounds like overheating, any way you can check the system temps? Power issue is very worrisome.

DanieLA · 11-21-2007, 12:02 AM

60C is what it's running at right now with a laptop cooler under it is there any way to cool down the video card anymore? its a laptop so i dunno what else to do

11-20-2007, 06:44 PM	#1 (permalink)
DanieLA Bronze Member Join Date: Jan 2007 Posts: 29	Monitor/Video Problems help please I have never seen anything like this and see no information on solving or even explaining the problem. Here is what I have going on. Ever since I purchased my laptop dating back to the first week I have noticed small green dots on my computer. I have concluded that this may be some hardware issue with my video adapter, an ATI Mobility Radeon x1400 (I have downloaded the drivers from ATI and made several attempts at correcting the problem.) The only way that the problem will correct itself is when I Go to Control Panel>Display>Settings>Advanced>Troubleshoot And turn down the Hardware Acceleration to about halfway, but in doing this it has a negative affect on gaming and other performance. Another thing that happens is that my computer shuts down sometimes and the battery light flashes yellow with the AC plugged in on full battery??? It is a hard shutdown like maybe heat releated?? I have included a link to a picture of my desktop in hopes this will help you. Here is the picture of my screen: This is an Alienware m5500i-R3 Intel(R) Core(TM)2 CPU T5500 @ 1.66GHz 512MB ram x2 ATI Mobility Radeon X1400 anything else you would like to know just ask me. Last edited by DanieLA; 11-20-2007 at 08:06 PM.

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11-20-2007, 09:05 PM	#2 (permalink)
DanieLA Bronze Member Join Date: Jan 2007 Posts: 29	Anyone have any idea, or experienced this problem before? any help would be appreciated.

11-20-2007, 09:29 PM	#3 (permalink)
dave_w Silver Member Join Date: Sep 2007 Posts: 156	It sure sounds like an overheating problem. I've never had any issues with any laptop I've ever owned, so I suck at troubleshooting them. Video card issue sounds like overheating, any way you can check the system temps? Power issue is very worrisome.

11-21-2007, 12:02 AM	#4 (permalink)
DanieLA Bronze Member Join Date: Jan 2007 Posts: 29	60C is what it's running at right now with a laptop cooler under it is there any way to cool down the video card anymore? its a laptop so i dunno what else to do