Problems with downloading email.

Kingkoen · 03-23-2005, 06:16 AM

Hi there....

This problem is a bit complicated. Please take a moment to help me to solve it...

I am experiencing problems with receiving my email from my email provider server (based in Sri Lanka). At the moment I am in Kyrgyzstan in a project office and on a LAN network with internet connection provided by Kyrgyz Internet Provider. The problem could be the distance between Kyrgyzstan and Sri Lanka. When I use another email address from a different Sri Lankan Mail Provider I have no problems. When I am in Holland I also have no problems downloading my email from the Sri Lankan Server.

AnywayL the following information

1. I am on a LAN network but when I use a dial-up connection the
problem remains.
2. When I download from another email account, not with Ceylinco,
but from Sri Lanka (sltnet.lk) I have no problems.
3. I can not use other email programs either to receive my email,
therefore it are not the settings on my outlook express that I use.
4. I am able to make a connection to the server and get the list
with number of email to download. Sometimes I am able to download small
messages but larger ones (>25 kb) always get stuck. When I am
downloading the messages one or two might come through when they are
small but than nothing happens. Eventually the connection is broken due
to a time-out with the server. It gives the following message:

De server heeft de verbinding onverwachts afgebroken. Mogelijke oorzaken
zijn problemen met de server, netwerkproblemen of te lange inactiviteit.
Account: 'lanka.ccom.lk', Server: 'lanka.ccom.lk', Protocol: POP3,
Poort: 110, Beveiligd(SSL): Nee, Foutnummer: 0x800CCC0F

This means: The server has disconnected the connection unexpected.
Possible causes are probllems with the server, network problems or too
long inactivity.

5. I am able to check my email with mail2web.com. This often says that the password login name are not right.. This is of course not the case

6. Last week I was in Holland and I was able to download all my
emails from a LAN network without problems.

7. Sending email is not a problem.

Anybody has any ideas??? Could it be just the distance or is there more to it?

Thanks

Koen

computerdude2004 · 03-23-2005, 10:23 PM

Maybe the LAN has a firewall, otherwise, your computer is erroring when connecting to the server. Maybe your POP3 settings or something are wrong.

Kingkoen · 03-24-2005, 02:50 AM

Its not the LAN, since I have a similar problem when I use a dial-up connection. The pop3 settings are ok since I am able to get to the list with number of messages, I just cant download those messages..

Could it be the distance between Internet and mail server?

03-23-2005, 06:16 AM	#1 (permalink)
Kingkoen New Member Join Date: Mar 2005 Posts: 3	Only for the real wizzards!!! Hi there.... This problem is a bit complicated. Please take a moment to help me to solve it... I am experiencing problems with receiving my email from my email provider server (based in Sri Lanka). At the moment I am in Kyrgyzstan in a project office and on a LAN network with internet connection provided by Kyrgyz Internet Provider. The problem could be the distance between Kyrgyzstan and Sri Lanka. When I use another email address from a different Sri Lankan Mail Provider I have no problems. When I am in Holland I also have no problems downloading my email from the Sri Lankan Server. AnywayL the following information 1. I am on a LAN network but when I use a dial-up connection the problem remains. 2. When I download from another email account, not with Ceylinco, but from Sri Lanka (sltnet.lk) I have no problems. 3. I can not use other email programs either to receive my email, therefore it are not the settings on my outlook express that I use. 4. I am able to make a connection to the server and get the list with number of email to download. Sometimes I am able to download small messages but larger ones (>25 kb) always get stuck. When I am downloading the messages one or two might come through when they are small but than nothing happens. Eventually the connection is broken due to a time-out with the server. It gives the following message: De server heeft de verbinding onverwachts afgebroken. Mogelijke oorzaken zijn problemen met de server, netwerkproblemen of te lange inactiviteit. Account: 'lanka.ccom.lk', Server: 'lanka.ccom.lk', Protocol: POP3, Poort: 110, Beveiligd(SSL): Nee, Foutnummer: 0x800CCC0F This means: The server has disconnected the connection unexpected. Possible causes are probllems with the server, network problems or too long inactivity. 5. I am able to check my email with mail2web.com. This often says that the password login name are not right.. This is of course not the case 6. Last week I was in Holland and I was able to download all my emails from a LAN network without problems. 7. Sending email is not a problem. Anybody has any ideas??? Could it be just the distance or is there more to it? Thanks Koen Last edited by Kingkoen; 03-24-2005 at 08:48 AM. Reason: Not enough reply

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03-23-2005, 10:23 PM	#2 (permalink)
computerdude2004 Silver Member Join Date: Nov 2004 Location: Wisconsin Age: 18 Posts: 242	Maybe the LAN has a firewall, otherwise, your computer is erroring when connecting to the server. Maybe your POP3 settings or something are wrong.

03-24-2005, 02:50 AM	#3 (permalink)
Kingkoen New Member Join Date: Mar 2005 Posts: 3	Its not the LAN, since I have a similar problem when I use a dial-up connection. The pop3 settings are ok since I am able to get to the list with number of messages, I just cant download those messages.. Could it be the distance between Internet and mail server?