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Old 12-03-2007, 06:19 AM   #1 (permalink)
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Default Problem with sisters laptop...

Im connected remotely to my sisters laptop right now and her dvd drive is giving her trouble. She says she uninstalled the Sims2 earlier and all of a sudden it stopped responding. It does show up in her device manager, but it has an error. I did the thing that says ask windows to search for one, but no luck. she is running vista home on a Compaq laptop, dont know the model number, but the DVD drive is Slimtype DVD A DS8AZP. Any ideas what could be causing the probl;em?
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Old 12-03-2007, 06:34 AM   #2 (permalink)
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Anyone know where I can find the drivers? I yahooed it but i gave me a bunch of korean sites
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Old 12-03-2007, 06:34 AM   #3 (permalink)
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tell her " ill fix it if you give me a friends number "
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Old 12-03-2007, 06:44 AM   #4 (permalink)
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tell her " ill fix it if you give me a friends number "
No offense but im just trying to get this fixed, if you dont have something constructive to add just keep it to yourself. Thanks.
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Old 12-03-2007, 06:44 AM   #5 (permalink)
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Quote:
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No offense but im just trying to get this fixed, if you dont have something constructive to add just keep it to yourself. Thanks.
im trying to contruct a relationship!
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Old 12-03-2007, 07:22 AM   #6 (permalink)
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im trying to contruct a relationship!
And the Op is looking for legitimate assistance with a problem he is having. If you have nothing to contribute to the solution, please don't post. There is an 'anything goes' Folder at the very bottom of the main page - have fun there.

uku,

look on the bottom of her laptop. Are there any numbers anywhere that might help with a Identification? I did a search for the drive, but came up with crappy sites, too.

Does she have any recovery CD's that came with the laptop that might have the DVD drivers?
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Old 12-03-2007, 07:30 AM   #7 (permalink)
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You'll want to look up the make/model on compaq's site for the drivers, not from the drive's manufacturer.
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Old 12-03-2007, 03:20 PM   #8 (permalink)
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i left her a message to let me know what the model number is this morning so I can go look on the compaq site. As far as I could find out, the drive is just a generic dvd-rw drive so there was no info really anywhere that pointed to any sort of help. Ill wait and see what Compaq says.
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Old 12-03-2007, 03:47 PM   #9 (permalink)
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Ok, got the correct driver from the compaq website, but it says she already has the latest drivers. I uninstalled the drive, now i had her restart to see if maybe it will get it fixed that way.
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Old 12-04-2007, 05:56 AM   #10 (permalink)
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This may seem stupid, but

If all else fails, reinstall the game?
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