View Single Post

cohen · 08-29-2008, 03:58 AM

hello,

Can you pls do the following:

1. - Pls remove viewpoint manager - Start > Control Panel > Add / Remove Programs > remove viewpoint manager

2. - Download and Run ComboFix
If you already have Combofix, please delete this copy and download it again as it's being updated regularly.

Download this file from one of the three below listed places :

http://download.bleepingcomputer.com/sUBs/ComboFix.exe
http://www.forospyware.com/sUBs/ComboFix.exe
http://subs.geekstogo.com/ComboFix.exe
Then double click combofix.exe & follow the prompts.
When finished, it shall produce a log for you. Post that log in your next reply

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.

In your reply:

Post the combo fix log
Post a Fresh Hijackthis log

Thankyou

08-29-2008, 03:58 AM	#2 (permalink)
cohen Diamond Member Join Date: Jan 2008 Location: Melbourne, Australia Age: 15 Posts: 8,361	hello, Can you pls do the following: 1. - Pls remove viewpoint manager - Start > Control Panel > Add / Remove Programs > remove viewpoint manager 2. - Download and Run ComboFix If you already have Combofix, please delete this copy and download it again as it's being updated regularly. Download this file from one of the three below listed places : http://download.bleepingcomputer.com/sUBs/ComboFix.exe http://www.forospyware.com/sUBs/ComboFix.exe http://subs.geekstogo.com/ComboFix.exe Then double click combofix.exe & follow the prompts. When finished, it shall produce a log for you. Post that log in your next reply Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall Combofix should never take more that 20 minutes including the reboot if malware is detected. If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue. If that happened we want to know, and also what process you had to end. In your reply: Post the combo fix log Post a Fresh Hijackthis log Thankyou __________________ Cohen