Internet freezes! Help!

HELP_ME · 12-16-2007, 09:12 PM

in the oast week ive been having internet issues. my internet often stops responding and i cant open web pages, talk on any im programs or anything, the freeze last for about 30 seconds. and also if i am playing a game my ping shoot up to like 300 for a few sec then back to normal and does that alot. then if i try and rejoin i cant until maybe 30 seconds later. also i noticed that whenever this happens 2/4 of my modem lights turn off and one flashes:

Power = green
Receive = Flashing
Send = off
online = off

and i cant turn the modem off when this happens. i would really like to find out what is causing this. my computer? modem? router? ISP? i dunno but any help would be great.

Camper · 12-17-2007, 01:44 AM

Sometimes you need to pull the power on your modem and let it reset. It could be a problem with your NIC. Check for updated drivers from your computer vender's web site. If it continues then you should call your ISP to fix the problem.

hermeslyre · 12-17-2007, 07:10 AM

It sounds like the modem is already power cycling.

As camper said it could be a NIC problem, it could also be that you have a bad connection (noise on the line, etc) or a faulty modem. I'd call up your ISP to get this settled.

HELP_ME · 12-20-2007, 09:56 PM

Quote:

Originally Posted by Camper

Sometimes you need to pull the power on your modem and let it reset. It could be a problem with your NIC. Check for updated drivers from your computer vender's web site. If it continues then you should call your ISP to fix the problem.

How long do i generally have to leave it unplugged for? i just left it for about 5 mins is that enough? or should i leave it over night?

12-16-2007, 09:12 PM	#1 (permalink)
HELP_ME Gold Member Join Date: Aug 2006 Location: ottawa, canada Posts: 397	Internet freezes! Help! in the oast week ive been having internet issues. my internet often stops responding and i cant open web pages, talk on any im programs or anything, the freeze last for about 30 seconds. and also if i am playing a game my ping shoot up to like 300 for a few sec then back to normal and does that alot. then if i try and rejoin i cant until maybe 30 seconds later. also i noticed that whenever this happens 2/4 of my modem lights turn off and one flashes: Power = green Receive = Flashing Send = off online = off and i cant turn the modem off when this happens. i would really like to find out what is causing this. my computer? modem? router? ISP? i dunno but any help would be great.

12-17-2007, 01:44 AM	#2 (permalink)
Camper Diamond Member Join Date: Mar 2005 Location: /dev/null Age: 22 Posts: 1,227	Sometimes you need to pull the power on your modem and let it reset. It could be a problem with your NIC. Check for updated drivers from your computer vender's web site. If it continues then you should call your ISP to fix the problem. __________________ Dell Inspiron 530 Q6600 Quad 3gb RAM Nvidia 8600 GT 500GB HD

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12-17-2007, 07:10 AM	#3 (permalink)
hermeslyre VIP Member Join Date: Feb 2007 Location: Portland, Oregon Age: 18 Posts: 4,973	It sounds like the modem is already power cycling. As camper said it could be a NIC problem, it could also be that you have a bad connection (noise on the line, etc) or a faulty modem. I'd call up your ISP to get this settled.