Print queue won't delete.

goawayugh · 12-25-2007, 05:12 AM

I just tried printing a few things and the first one wouldn't print, not sure why. So, I deleted everything in the print queue...except that the one that wouldn't print in the first place now won't delete. I cannot put my laptop into standby (which is a problem for obvious reasons), and when I do it says "The service 'Print Spooler' is preventing the machine from entering standby. Try stopping this service and try again" with an "OK" button at the bottom of the box. The box also stays on top of any other windows.

I have tried restarting, shutting down, powering off without going to 'shut down' (just holding the power button). It's still there.

Any ideas how to delete this one item from the print queue?

patrickv · 12-25-2007, 12:00 PM

have you put your printer to "use printer offline" so that it grays out.
now delete the queue.
if that doesn't work, just put any printer around as default and delete the queue on the original printer.

hope it helps, cause thats what i do most times

SirKenin · 12-28-2007, 03:12 AM

First go to Start > Run and type in services.msc

In the services, disable the print spooler service.

Then, in My Computer, navigate to the C:\Windows\System32\spool\PRINTERS folder. Delete everything in there.

Go back into services.msc snapin and restart your print spooler.

12-25-2007, 05:12 AM	#1 (permalink)
goawayugh Bronze Member Join Date: May 2007 Location: Little Falls, NY Age: 27 Posts: 38	Print queue won't delete. I just tried printing a few things and the first one wouldn't print, not sure why. So, I deleted everything in the print queue...except that the one that wouldn't print in the first place now won't delete. I cannot put my laptop into standby (which is a problem for obvious reasons), and when I do it says "The service 'Print Spooler' is preventing the machine from entering standby. Try stopping this service and try again" with an "OK" button at the bottom of the box. The box also stays on top of any other windows. I have tried restarting, shutting down, powering off without going to 'shut down' (just holding the power button). It's still there. Any ideas how to delete this one item from the print queue? __________________ I would say that I have an above average understand of computers, but by no means advanced. Sorry if some of my questions sound obvious. But, that is why I love forums, someone is bound to know the answer.

12-25-2007, 12:00 PM	#2 (permalink)
patrickv Diamond Member Join Date: Jul 2006 Location: Soul Chamber Posts: 5,444	have you put your printer to "use printer offline" so that it grays out. now delete the queue. if that doesn't work, just put any printer around as default and delete the queue on the original printer. hope it helps, cause thats what i do most times __________________ Laptop: Thinkpad X60: Core2Duo T7200 @ 2Ghz,1GB DDR2,110GB SATA -winXP ProSP2 Work Desktop: Core Duo E2180 @ 2Ghz,1.5GB DDR2,240GB HD - XP PRO SP2 Home: Core Duo E2180 2Ghz,1.5GB DDR2,Nvidia GForce 6200TB,320 GB (2x160GB) -Dual boot - XP / OSX 10.5.2

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12-28-2007, 03:12 AM	#3 (permalink)
SirKenin banned Join Date: Aug 2006 Posts: 4,711	First go to Start > Run and type in services.msc In the services, disable the print spooler service. Then, in My Computer, navigate to the C:\Windows\System32\spool\PRINTERS folder. Delete everything in there. Go back into services.msc snapin and restart your print spooler.