Vista Users! How to / Problems

**mep916** · 12-31-2007, 01:29 AM

Quote:

Originally Posted by Kornowski

The latest Chipset and Sound ones, I just don't know how to remove them... Thanks!

Control Panel > Uninstall a program. Find the correct drivers on the list.

You can also use the device manager to uninstall the driver for any device. I think PC Eye mentioned that.

PC eye · 12-31-2007, 02:07 AM

Chances are that simply seeing the correct driver set installed go on will make the first set inactive with the new set active. The manual method mentioned earlier reuires looking at each item to see if you intend to remove any drivers for it.

If the update should be seen in the updates section of the add/remove programs which is what mep916 was referring to there you simply select that and click the change/remove button seen in Vista's version. In the device manager however you can right click on an item to select the update driver option as well as the uninstall to have Windows perform a search for the correct version sometimes online if logged on to at least your home page while this is being done.

Kornowski · 12-31-2007, 11:49 AM

Is it best to un-install drivers before installing the new ones?

I can't find anything for the chipset in the Uninstall a Program window;

Is there any way that I can check anything that will give me details of the BSOD so that I can look at it in further detail?

PC eye · 01-01-2008, 04:51 AM

memory dump files get rather technical in detail while pressing the pause button sometimes can hold a still screen long enough to read any device or software driver even seen. That will point to the device or program with the problem. The links posted earlier are for using the event viewer in Vista that can help if you can get past the techical terms seen there. The second link at MS provides screen shots to help there.

Vista's entire add/remove programs section was drastically changed from XP. On XP you would see Windows updates often by simply scrolling down the screen. With Vista there's now a separate section when you look to the upper right corner in the list of options under "Task" where the first is the "View installed updates".

The NVidia item seen in the Programs + Feature is likely your new video card drivers not for the Intel chipset there. The correct update will simply knock those out while for video, sound, and other types of devices you will want to see the old ones removed first unless an installer does that for you.

Updating video and sound cards commonly sees that performed while changing from ATI to NVidia or vice versa driver removal tools are the thing to use so Windows will see the correct drivers installed when detecting the card or device.

Kornowski · 01-01-2008, 08:25 PM

I've got pictures of the BSOD, would it help if I uploaded them?

**mep916** · 01-01-2008, 09:16 PM

Quote:

Originally Posted by Kornowski

I've got pictures of the BSOD, would it help if I uploaded them?

Yeah, it might help.

PC eye · 01-02-2008, 03:32 AM

That would certainly provide a good reference in case someone spots the actual problem from any information seen. Just remember that hardware drivers like those for video and sound cards will tend to see this more often.

Recently someone posted about seeing driver problems similar to what was seen here with the new HD 3600XT with one of the 8800 models. The next update could see all that corrected like the Catalyst 7.10 and 7.11 saw for Vista with the 7.10 and XP saw with the 7.11 release.

Kornowski · 01-04-2008, 12:51 AM

If it helps...

PC eye · 01-04-2008, 03:37 AM

A little more to the left while the number is seen entirely could help. To search with the error seen there the entire number typed into a search box never works. The MS information seems to suggest a hardware problem if you simply don't have a compatibility issue with memory or a need to reseat an expansion card if not the dimms themselves.

The first number inside the parentheses lists as double fault at http://support.microsoft.com/kb/137539 Note the MS page seen there was for XP as well as other versions that can also be applied to Vista at times since this is often seen as a kernal trap in NT, 2000, 2003, and XP.

SirKenin · 01-04-2008, 05:14 AM

I bet you it's the nVIDIA driver. Roll it back in safe mode to the previous version.

12-31-2007, 02:07 AM	#62 (permalink)
PC eye Diamond Member Join Date: Apr 2006 Location: Inside a pc Posts: 19,333	Chances are that simply seeing the correct driver set installed go on will make the first set inactive with the new set active. The manual method mentioned earlier reuires looking at each item to see if you intend to remove any drivers for it. If the update should be seen in the updates section of the add/remove programs which is what mep916 was referring to there you simply select that and click the change/remove button seen in Vista's version. In the device manager however you can right click on an item to select the update driver option as well as the uninstall to have Windows perform a search for the correct version sometimes online if logged on to at least your home page while this is being done. __________________ Turning the Tongue into a Device Controller http://abcnews.go.com/Technology/Sma...ory?id=5647175 Is EBay going out of the Auction Business? http://abcnews.go.com/Business/story?id=5626840&page=1

12-31-2007, 11:49 AM	#63 (permalink)
Kornowski VIP - Graphics Guru Join Date: Jul 2006 Location: Liverpool, UK Age: 18 Posts: 12,068	Is it best to un-install drivers before installing the new ones? I can't find anything for the chipset in the Uninstall a Program window; Is there any way that I can check anything that will give me details of the BSOD so that I can look at it in further detail? __________________ Intel Core 2 Duo E6300 @ 2.8GHz Gigabyte GA-965P-S3 - Rev 3.3 4GB Crucial Ballistix @ 800MHz PNY 8800GTS G92 @ 800/2000/1000 Corsair HX520W Windows Vista Home Premium Seagate Barracuda 500GB 7200.11 SATA II Tuniq Tower LED OCZ XTC RAM Cooler Antec 900 (Modded) 3DMark06: 11,500 Winner of Photo Tournament: People, Jewelry & Dead Space Member of COD4 [CF] Clan: [CF] Kornowski

01-01-2008, 04:51 AM	#64 (permalink)
PC eye Diamond Member Join Date: Apr 2006 Location: Inside a pc Posts: 19,333	memory dump files get rather technical in detail while pressing the pause button sometimes can hold a still screen long enough to read any device or software driver even seen. That will point to the device or program with the problem. The links posted earlier are for using the event viewer in Vista that can help if you can get past the techical terms seen there. The second link at MS provides screen shots to help there. Vista's entire add/remove programs section was drastically changed from XP. On XP you would see Windows updates often by simply scrolling down the screen. With Vista there's now a separate section when you look to the upper right corner in the list of options under "Task" where the first is the "View installed updates". The NVidia item seen in the Programs + Feature is likely your new video card drivers not for the Intel chipset there. The correct update will simply knock those out while for video, sound, and other types of devices you will want to see the old ones removed first unless an installer does that for you. Updating video and sound cards commonly sees that performed while changing from ATI to NVidia or vice versa driver removal tools are the thing to use so Windows will see the correct drivers installed when detecting the card or device. __________________ Turning the Tongue into a Device Controller http://abcnews.go.com/Technology/Sma...ory?id=5647175 Is EBay going out of the Auction Business? http://abcnews.go.com/Business/story?id=5626840&page=1

01-01-2008, 08:25 PM	#65 (permalink)
Kornowski VIP - Graphics Guru Join Date: Jul 2006 Location: Liverpool, UK Age: 18 Posts: 12,068	I've got pictures of the BSOD, would it help if I uploaded them? __________________ Intel Core 2 Duo E6300 @ 2.8GHz Gigabyte GA-965P-S3 - Rev 3.3 4GB Crucial Ballistix @ 800MHz PNY 8800GTS G92 @ 800/2000/1000 Corsair HX520W Windows Vista Home Premium Seagate Barracuda 500GB 7200.11 SATA II Tuniq Tower LED OCZ XTC RAM Cooler Antec 900 (Modded) 3DMark06: 11,500 Winner of Photo Tournament: People, Jewelry & Dead Space Member of COD4 [CF] Clan: [CF] Kornowski

01-02-2008, 03:32 AM	#67 (permalink)
PC eye Diamond Member Join Date: Apr 2006 Location: Inside a pc Posts: 19,333	That would certainly provide a good reference in case someone spots the actual problem from any information seen. Just remember that hardware drivers like those for video and sound cards will tend to see this more often. Recently someone posted about seeing driver problems similar to what was seen here with the new HD 3600XT with one of the 8800 models. The next update could see all that corrected like the Catalyst 7.10 and 7.11 saw for Vista with the 7.10 and XP saw with the 7.11 release. __________________ Turning the Tongue into a Device Controller http://abcnews.go.com/Technology/Sma...ory?id=5647175 Is EBay going out of the Auction Business? http://abcnews.go.com/Business/story?id=5626840&page=1

01-04-2008, 12:51 AM	#68 (permalink)
Kornowski VIP - Graphics Guru Join Date: Jul 2006 Location: Liverpool, UK Age: 18 Posts: 12,068	If it helps... __________________ Intel Core 2 Duo E6300 @ 2.8GHz Gigabyte GA-965P-S3 - Rev 3.3 4GB Crucial Ballistix @ 800MHz PNY 8800GTS G92 @ 800/2000/1000 Corsair HX520W Windows Vista Home Premium Seagate Barracuda 500GB 7200.11 SATA II Tuniq Tower LED OCZ XTC RAM Cooler Antec 900 (Modded) 3DMark06: 11,500 Winner of Photo Tournament: People, Jewelry & Dead Space Member of COD4 [CF] Clan: [CF] Kornowski

01-04-2008, 03:37 AM	#69 (permalink)
PC eye Diamond Member Join Date: Apr 2006 Location: Inside a pc Posts: 19,333	A little more to the left while the number is seen entirely could help. To search with the error seen there the entire number typed into a search box never works. The MS information seems to suggest a hardware problem if you simply don't have a compatibility issue with memory or a need to reseat an expansion card if not the dimms themselves. The first number inside the parentheses lists as double fault at http://support.microsoft.com/kb/137539 Note the MS page seen there was for XP as well as other versions that can also be applied to Vista at times since this is often seen as a kernal trap in NT, 2000, 2003, and XP. __________________ Turning the Tongue into a Device Controller http://abcnews.go.com/Technology/Sma...ory?id=5647175 Is EBay going out of the Auction Business? http://abcnews.go.com/Business/story?id=5626840&page=1

01-04-2008, 05:14 AM	#70 (permalink)
SirKenin banned Join Date: Aug 2006 Posts: 4,711	I bet you it's the nVIDIA driver. Roll it back in safe mode to the previous version.

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