vista and my printer

thewall · 12-26-2007, 06:08 PM

I have a Brother DCP 130c all in one printer which worked perfect on xp now i have a vista comp the drivers from the disc didn't install properly,received a message on startup showing the mfl-pro suite is not installed properly,went to the web site to download vista drivers still the same message.Spoke to brother on the phone and guided me through the install and still the same,they said that because i put the xp drivers on the machine the vista drivers won't install fully,i have to do a system restore because some xp files are still there.Is this right as i have to go back about 3 months do i lose anything and is it safe and easy to do.The printer works ok the colour isn't very sharp and i can't access any brother software settings also the yellow ink has run out,the manual says you can't print when one ink has run out,how can i override this to print in mono,already ticked box for greyscale in printer settings.thanks

ukulele_ninja · 12-26-2007, 06:10 PM

system restores are very simple to do and no you wont lose any of your files. I would think an auto-restore point was made before you installed the printer files though? Might want to check that out first.

thewall · 12-26-2007, 06:28 PM

Thanks for the reply but where would i find the auto-restore point?

codeman0013 · 12-26-2007, 07:50 PM

On the calendar under system restore look for bold dates and click on the one from the day you installed the printer and it should list why it made the restore point and what was installed after if anything...

12-26-2007, 06:08 PM	#1 (permalink)
thewall New Member Join Date: Sep 2007 Location: lincolnshire UK Posts: 12	vista and my printer I have a Brother DCP 130c all in one printer which worked perfect on xp now i have a vista comp the drivers from the disc didn't install properly,received a message on startup showing the mfl-pro suite is not installed properly,went to the web site to download vista drivers still the same message.Spoke to brother on the phone and guided me through the install and still the same,they said that because i put the xp drivers on the machine the vista drivers won't install fully,i have to do a system restore because some xp files are still there.Is this right as i have to go back about 3 months do i lose anything and is it safe and easy to do.The printer works ok the colour isn't very sharp and i can't access any brother software settings also the yellow ink has run out,the manual says you can't print when one ink has run out,how can i override this to print in mono,already ticked box for greyscale in printer settings.thanks

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12-26-2007, 06:10 PM	#2 (permalink)
ukulele_ninja Diamond Member Join Date: Jul 2007 Location: Ohio Age: 21 Posts: 2,266	system restores are very simple to do and no you wont lose any of your files. I would think an auto-restore point was made before you installed the printer files though? Might want to check that out first.

12-26-2007, 06:28 PM	#3 (permalink)
thewall New Member Join Date: Sep 2007 Location: lincolnshire UK Posts: 12	Thanks for the reply but where would i find the auto-restore point?

12-26-2007, 07:50 PM	#4 (permalink)
codeman0013 Diamond Member Join Date: Jul 2006 Location: Inside my network at work Age: 23 Posts: 1,468	On the calendar under system restore look for bold dates and click on the one from the day you installed the printer and it should list why it made the restore point and what was installed after if anything...