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Old 12-29-2007, 08:58 PM   #1 (permalink)
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Default Internet is r u n n i n g s o s l o w
Hi,

Lately my internet has been running very slowly. It usually takes anwhere between 5-20 seconds for a page to load each time I click on a page. From time to time the page will sit and after waiting 20-30 seconds I will eventually hit refresh and it will load in about 3-5 seconds. Sometimes it give me the "Internet Explorer Cannot Display Webpage" error and then I hit refresh and it shows the page. And usually after the computer has been on for a couple of days, or after heavy surfing for about 30-45 min I will get "Internet Explorer Cannot Display Webpage" for everything, even google, and I will have to restart the computer, then it works again, but always slow as I have described above. Does anyone know what would cause these symptoms? I have cox and I ran a speedtest, (but not using cox's site, it wanted a password)...

Your Connection Loaded 322,649 bytes in 0.844 seconds.
Your throughput is 3058 Kbps.

I have a 2 year old dell pentium D
Windows XP 5.1 SP2
Internet Explorer 7
I have a version of McAfee, don't know which

Thanks for any help.

(even trying to load this post took about 8 seconds)
Last edited by caliskier; 12-29-2007 at 08:59 PM. Reason: add bottome line.
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Old 12-29-2007, 10:49 PM   #2 (permalink)
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Hello!
I think this is actually posted in the wrong forum. I am sure that moderators may move this to Security since I suspect on viruses. Until they move it ( if they do ) I will have to ask you to post your HijackThis log.
Click here to download HJTsetup.exe
  • Save HJTsetup.exe to your desktop.
  • Double click on the HJTsetup.exe icon on your desktop.
  • By default it will install to C:\Program Files\Hijack This.
  • Continue to click Next in the setup dialogue boxes until you get to the Select Additional Tasks dialogue.
  • Put a check by Create a desktop icon then click Next again.
  • Continue to follow the rest of the prompts from there.
  • At the final dialogue box click Finish and it will launch Hijack This.
  • Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
  • Click Save to save the log file and then the log will open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
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a firewall is like a gate. it keeps the bad people out and the dog in but it's not fool proof. but lets say you download and run an infected program. that will be like letting in a "friend." if it's infected you run that program you can get malware. that's like a friend raping your family and stealing your money.
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Old 12-29-2007, 10:53 PM   #3 (permalink)
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Originally Posted by GameMaster View Post
Hello!
I think this is actually posted in the wrong forum. I am sure that moderators may move this to Security since I suspect on viruses. Until they move it ( if they do ) I will have to ask you to post your HijackThis log.
Click here to download HJTsetup.exe
  • Save HJTsetup.exe to your desktop.
  • Double click on the HJTsetup.exe icon on your desktop.
  • By default it will install to C:\Program Files\Hijack This.
  • Continue to click Next in the setup dialogue boxes until you get to the Select Additional Tasks dialogue.
  • Put a check by Create a desktop icon then click Next again.
  • Continue to follow the rest of the prompts from there.
  • At the final dialogue box click Finish and it will launch Hijack This.
  • Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
  • Click Save to save the log file and then the log will open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
What is hijack this, what does it do? I am not really comfortable downloading something I do not know about
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Old 12-29-2007, 10:59 PM   #4 (permalink)
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Your internet is running really slow? That's called "My internet is walking!"


On topic: Internet Explorer 7 is kinda heavy for some systems, try switching to IE6 and see what happens. Who is your internet provider?
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Old 12-29-2007, 11:02 PM   #5 (permalink)
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Sorry ramodkk I'm afraid I have to disagree. Internet Explorer problems are different and yes, quite annoying sometimes. But this is great example of spyware and trojan working 2 against the machine.
Now caliskier, if you came on this forum for help, you should do what you've been told. Surf around this forum, you will see tones of HijackThis logs, google HijackThis and see what you get.
Or just cut the time waste to all and post a log.
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dznutz:
Quote:
a firewall is like a gate. it keeps the bad people out and the dog in but it's not fool proof. but lets say you download and run an infected program. that will be like letting in a "friend." if it's infected you run that program you can get malware. that's like a friend raping your family and stealing your money.
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Old 12-29-2007, 11:10 PM   #6 (permalink)
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Originally Posted by GameMaster View Post
Or just cut the time waste to all and post a log.
Comon GameMaster, be nice and explain

Hijackthis is a program that gives you a log of what's on your computer. It's the opposite of what an Anti-Virus do, instead of searching for files, it gives you what's on your computer.
It is a Trend Micro free product. Once you've posted the log, GameMaster will tell you if there is any malicious files on your computer that's causing your slow internet.
Hijackthis does not do any harm if you follow GameMaster's instructions.
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Old 12-29-2007, 11:23 PM   #7 (permalink)
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Here is my log...
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:20:39 PM, on 12/29/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\PROGRA~1\McAfee\MPS\mps.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\SiteAdvisor\6253\SAService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\vnxserv.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\McAfee\MPS\mpsevh.exe
C:\WINDOWS\system32\dllhost.exe
C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\McAfee\MSK\MskAgent.exe
C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
C:\Program Files\Logitech\ImageStudio\LogiTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\dvd43\dvd43_tray.exe
C:\WINDOWS\system32\LVComS.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE
C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
C:\Program Files\McAfee\MSC\mcuimgr.exe
C:\Program Files\Microsoft Office\Office10\EXCEL.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\WINDOWS\ehome\ehshell.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DE
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptcl.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [MskAgentexe] C:\Program Files\McAfee\MSK\MskAgent.exe
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {001EE746-A1F9-460E-80AD-269E088D6A01} (Infotl Control) - http://site.ebrary.com.libproxy.umr..../ebraryRdr.cab
O16 - DPF: {341FF14B-00CB-49F5-A427-A164DF1D5E1F} (MALPlaybackCtrl Class) - http://musicstore.connect.com/XSL/mb...LStreaming.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1196728399281
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} - http://launch.gamespyarcade.com/soft...ch/alaunch.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://umr.webex.com/client/T25L/webex/ieatgpc.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NMIndexingService - Unknown owner - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe (file missing)
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6253\SAService.exe
O23 - Service: Vsclient Service (VnxService) - Unknown owner - C:\WINDOWS\system32\vnxserv.exe

--
End of file - 11683 bytes
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Old 12-29-2007, 11:27 PM   #8 (permalink)
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Personaly I would just reformat the HD and reinstall windows...that way if it is your computer causing it the problem will be fixed. If you srill have the problem then you know its an issue with your isp.
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Old 12-29-2007, 11:29 PM   #9 (permalink)
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Originally Posted by Kazoon View Post
Personaly I would just reformat the HD and reinstall windows...that way if it is your computer causing it the problem will be fixed. If you srill have the problem then you know its an issue with your isp.
yeah, waste a day of backing up files or just lose all your files...

If it's a spyware/virus/trojans that's causing the problem, it will be fixed soon, if the problem is coming from the ISP, we'll know it too from this log (if it is clean it's not the computer...)
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Old 12-30-2007, 01:04 AM   #10 (permalink)
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Originally Posted by webbenji View Post
yeah, waste a day of backing up files or just lose all your files...

If it's a spyware/virus/trojans that's causing the problem, it will be fixed soon, if the problem is coming from the ISP, we'll know it too from this log (if it is clean it's not the computer...)
Waste a day backing up your files? I can reformat, reload all my files and programs in 2hrs and start from fresh...you should do that with windows at least once a year anyway. Even running ccleaner and regcleaners widows still leave things on your computer that they miss. Files and the regestry become corrupted and slow your computer way down.

Just because a hijackthis log is clean does not mean the computer is not at fault with this problem, there could be a underlying issue going on.
Last edited by Kazoon; 12-30-2007 at 01:10 AM.
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