Problem with XP restore

stevenson140 · 01-01-2008, 07:55 AM

Hey
I was wondering if you can help me out. My buddy just phoned and ask what the problem with his computer might be.

Here is what is happening, he restored he system and reinstalled windows. But for some reason now. It wont connect to the internet and the stand by option is not available. I told him to reinstall it again and still has the same problem. He has done this many times with no problems until now.

I know the problem could be simple fix, but I am no where near as good with computer as most people are on here. So do any of you people have an idea of what he can do.

Thanks and HAPPY NEW YEAR!!!!

Shawn Stevenson

paratwa · 01-01-2008, 08:42 AM

Go to start/ run / and type in, cmd then when he gets the dos window open type in, ipconfig /renew.

PC eye · 01-01-2008, 09:55 AM

Once you reinstall Windows you also have to setup the ISP's assigned user name and password in the new account created in OE or Mozilla's Thunderbird. The first thing however is installing the needed drivers/software for the modem, nik card, or means of connecting online followed by the account information.

For the Windows problems being persistent that sounds like repeat bad installs maybe with a scratched up or finger smudged not being read fully and seeing incomplete copies of setup files going onto the drive. The optical drive(cd or dvd) could also need to see a good lens cleaner used there. The last resort is reformatting the existing primary or deletion to see a brand new one see a clean install from scratch.

StrangleHold · 01-01-2008, 02:03 PM

Quote:

Originally Posted by stevenson140

Hey
I was wondering if you can help me out. My buddy just phoned and ask what the problem with his computer might be.

Here is what is happening, he restored he system and reinstalled windows. But for some reason now. It wont connect to the internet and the stand by option is not available. I told him to reinstall it again and still has the same problem. He has done this many times with no problems until now.

I know the problem could be simple fix, but I am no where near as good with computer as most people are on here. So do any of you people have an idea of what he can do.

Thanks and HAPPY NEW YEAR!!!!

Shawn Stevenson

He probable just needs to install drivers for his LAN or dial up modem card.

stevenson140 · 01-01-2008, 10:59 PM

Thanks
I will give him a call today and see how it goes.

PC eye · 01-02-2008, 03:20 AM

It sounds like something simple there possibly first seeing a glitch when installing Windows followed by a failed install of the drivers/software for the ISP connection. You would be surprised how many times one lame driver can get knocked out needing to be refreshed depending on the method of connection and hardware involved.

I know that routine well from the old 98 days and usb type adapters for dsl service.

One friend here calls regualarly when he has to reboot in order to get back online if he is off for a perioud of time running an app or game. When going to his home page "IE cannot find page" restart system time again!

stevenson140 · 01-02-2008, 06:27 AM

LOL Well I guess 4th, yes 4th times the charm of reinstalling windows. Everything works great now and thanks for taking the time to post suggestions.

PC eye · 01-02-2008, 06:51 AM

That's a great start for the new year correct?!

A bad install can happen at times if you leave finger marks on a disk or some file doesn't get copied fully to the drive. Eventually you get just right and everything works out for you.

01-01-2008, 07:55 AM	#1 (permalink)
stevenson140 Bronze Member Join Date: Dec 2007 Posts: 93	Problem with XP restore Hey I was wondering if you can help me out. My buddy just phoned and ask what the problem with his computer might be. Here is what is happening, he restored he system and reinstalled windows. But for some reason now. It wont connect to the internet and the stand by option is not available. I told him to reinstall it again and still has the same problem. He has done this many times with no problems until now. I know the problem could be simple fix, but I am no where near as good with computer as most people are on here. So do any of you people have an idea of what he can do. Thanks and HAPPY NEW YEAR!!!! Shawn Stevenson

01-01-2008, 09:55 AM	#3 (permalink)
PC eye Diamond Member Join Date: Apr 2006 Location: Inside a pc Posts: 19,333	Once you reinstall Windows you also have to setup the ISP's assigned user name and password in the new account created in OE or Mozilla's Thunderbird. The first thing however is installing the needed drivers/software for the modem, nik card, or means of connecting online followed by the account information. For the Windows problems being persistent that sounds like repeat bad installs maybe with a scratched up or finger smudged not being read fully and seeing incomplete copies of setup files going onto the drive. The optical drive(cd or dvd) could also need to see a good lens cleaner used there. The last resort is reformatting the existing primary or deletion to see a brand new one see a clean install from scratch. __________________ Turning the Tongue into a Device Controller http://abcnews.go.com/Technology/Sma...ory?id=5647175 Is EBay going out of the Auction Business? http://abcnews.go.com/Business/story?id=5626840&page=1

01-02-2008, 03:20 AM	#6 (permalink)
PC eye Diamond Member Join Date: Apr 2006 Location: Inside a pc Posts: 19,333	It sounds like something simple there possibly first seeing a glitch when installing Windows followed by a failed install of the drivers/software for the ISP connection. You would be surprised how many times one lame driver can get knocked out needing to be refreshed depending on the method of connection and hardware involved. I know that routine well from the old 98 days and usb type adapters for dsl service. One friend here calls regualarly when he has to reboot in order to get back online if he is off for a perioud of time running an app or game. When going to his home page "IE cannot find page" restart system time again! __________________ Turning the Tongue into a Device Controller http://abcnews.go.com/Technology/Sma...ory?id=5647175 Is EBay going out of the Auction Business? http://abcnews.go.com/Business/story?id=5626840&page=1

01-02-2008, 06:51 AM	#8 (permalink)
PC eye Diamond Member Join Date: Apr 2006 Location: Inside a pc Posts: 19,333	That's a great start for the new year correct?! A bad install can happen at times if you leave finger marks on a disk or some file doesn't get copied fully to the drive. Eventually you get just right and everything works out for you. __________________ Turning the Tongue into a Device Controller http://abcnews.go.com/Technology/Sma...ory?id=5647175 Is EBay going out of the Auction Business? http://abcnews.go.com/Business/story?id=5626840&page=1

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01-01-2008, 08:42 AM	#2 (permalink)
paratwa Diamond Member Join Date: Aug 2007 Location: Arizona Posts: 1,969	Go to start/ run / and type in, cmd then when he gets the dos window open type in, ipconfig /renew.

01-01-2008, 10:59 PM	#5 (permalink)
stevenson140 Bronze Member Join Date: Dec 2007 Posts: 93	Thanks I will give him a call today and see how it goes.

01-02-2008, 06:27 AM	#7 (permalink)
stevenson140 Bronze Member Join Date: Dec 2007 Posts: 93	LOL Well I guess 4th, yes 4th times the charm of reinstalling windows. Everything works great now and thanks for taking the time to post suggestions.

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