My Pc Always Turns Itself Off When I Watch Videos

Pauly73Drifter · 02-04-2008, 09:31 AM

Hey everyone, I am Paul. I am only new to this site so this is my first thread and post. This is the problem. My pc likes to turn itself off (crash) whenever I view videos or music. Videos can be on my hard drive, dvd disc and even the net but it still crashes. It sometimes crashes when I play games or anything that uses alot of high resolution graphics etc. I turned off "automatically restart after system failure" in start up and recovery but that didn't work. I then asked for help and I was told to reboot my pc fully. So, I then deleted the whole partition using a windows disc, reinstalled a fresh copy but it still does the same thing. I went and purchased a 500w power supply because I thought it was that but it still happens. Re installed windows again and what do you know, it still happens. So, I am assuming it is 100% a hardware problem not programmes or windows as it should of been fixed after reboot. I am thinking of the graphics card maybe not sure.

Here is some details I know of my pc if it may help:
Purchased in Jan 2005
Pentium 4
200GB HD
512MB Ram
DVD Burner
Gigabyte GA-81PE1000 Pro 2 Motherboard
I think it has an ATI 9600 graphics card
500w PowerCase power supply

I don't know alot about hardware in computers, mainly just programmes and applications. So right now I don't know what to do. I went to a pc shop and they said give it to them and they will chuck it out for me. But I don't want to as I don't have money to buy a new one.

If this thread is in the wrong forum can someone let me know where to post it?

Cheers, kind regards Paul.

PLEASE SOMEONE GIVE ME SOME ADVICE!!!!!

imsati · 02-04-2008, 01:13 PM

Hello, Paul, and welcome to CF!

What you're describing could be a few things, but I'd be willing to bet that either your CPU or GPU is overheating. Is this a pre-built or self-built system (I saw the Purchased in 2005, but do you mean the system or the parts to build the system)? You mentioned swapping out the PSU, but have you swapped out/play with any other parts inside the case? It's possible that a cooling fan or heatsink got nudged a bit and lost it's connection. Also, if a poor-quality thermal paste was used on the CPU/HSF, it may be at the end of it's life.

Pauly73Drifter · 02-04-2008, 08:56 PM

Quote:

Originally Posted by imsati

Hello, Paul, and welcome to CF!

What you're describing could be a few things, but I'd be willing to bet that either your CPU or GPU is overheating. Is this a pre-built or self-built system (I saw the Purchased in 2005, but do you mean the system or the parts to build the system)? You mentioned swapping out the PSU, but have you swapped out/play with any other parts inside the case? It's possible that a cooling fan or heatsink got nudged a bit and lost it's connection. Also, if a poor-quality thermal paste was used on the CPU/HSF, it may be at the end of it's life.

It is a custom built computer. I got it made for me by a shop. I chose the parts they put it together. Everything was purchased in 2005 besides the new power supply which was only a few weeks ago. I have never changed any other parts. I have heard about the thermal paste scenario but unsure on how to check it. All fans seem to be spiinning fine. Cheers, thanks for your help

StrangleHold · 02-04-2008, 09:06 PM

Since you said 2005 how long has it been since you cleaned out the CPU fan and heatsink, plus alot of the 9600s had a fan too. I would check thoses for dust/dirt first.

imsati · 02-04-2008, 09:22 PM

Well, as SH mentioned, check the GPU cards first to see if the fans are spinning, if they have them.

If they appear to be in working order, I'd have a look at the CPU area. Get a can of compressed air and blow out any dust that may have accumulated between the fins. Don't worry about getting the dust on the MoBo or other components becasue you can just blow it away. Removing the heatsink and CPU is fairly easy. Before you do so, though, make sure you have a tube of thermal paste so you can reapply.

The heatsink will be held in place by screws or clips. You might have to remove the MoBo...you might not. Once the heatsink is off, you can remove the CPU. Wipe away any residue from the old TP from both the CPU and HS (dry-wiping is OK in a pinch, but it helps to wipe the back of the CPU and the HS with rubbing alcohol and then make sure they're both dry). Re-seat the CPU and place a BB-sized dab of TP on it. Re-attach the HSF and lock it into place, making sure it's making complete contact and doesn't get caught up on a capacitor or anything.

Re-connect all wires and fire it up. Check your temps and see if any have improved - if it was old TP that was the issue, I'm certain they will.

StrangleHold · 02-04-2008, 09:31 PM

Dust is your enemy

2048Megabytes · 02-05-2008, 12:34 AM

That picture's disgusting!

**oscaryu1** · 02-05-2008, 12:36 AM

Quote:

Originally Posted by 2048Megabytes

That picture's disgusting!

At least you wern't eating at the time

Pauly73Drifter · 02-05-2008, 11:59 PM

Hey there, I opened the case and had a look. All fans working fine. However, I don't have a fan on the back of the case sucking out hot air, is this bad. Also, I went to the CMOS PC Health Status and put enable on all fan warnings. Restarted and saved settings and in about 5 minutes I got a warning and a strange buzzing noise. Turned it off, disabled that function and no warnings, no noise. So I think a fan might be out. Also I had a look at my temps of the CPU here as follows:
CPU Temps:
60oC When started
70oC 2 minutes later
75oC 3 minutes later
80oC 5 minutes later
85oC 8 minutes later
88oC 10 minutes later

CPU Fan Speed 3125 RPM - 3183 RPM

From what I think these temps are too high. If someone can let me know if they should be less I will take your guys advice and clean out all dust in fans, and put new TP on all heatsinks on graphics card.

Cheers

Pauly73Drifter · 02-06-2008, 12:01 AM

Also, should fans be cleaned on a regular basis. I have never cleaned them out in the time I have had the computer. They are fairly dusty. But I don't see it will affect them as there is no dust stopping the fan from spinning. Cheers

02-04-2008, 09:31 AM	#1 (permalink)
Pauly73Drifter New Member Join Date: Feb 2008 Posts: 21	My Pc Always Turns Itself Off When I Watch Videos - Why? Help? Graphics Card? Hey everyone, I am Paul. I am only new to this site so this is my first thread and post. This is the problem. My pc likes to turn itself off (crash) whenever I view videos or music. Videos can be on my hard drive, dvd disc and even the net but it still crashes. It sometimes crashes when I play games or anything that uses alot of high resolution graphics etc. I turned off "automatically restart after system failure" in start up and recovery but that didn't work. I then asked for help and I was told to reboot my pc fully. So, I then deleted the whole partition using a windows disc, reinstalled a fresh copy but it still does the same thing. I went and purchased a 500w power supply because I thought it was that but it still happens. Re installed windows again and what do you know, it still happens. So, I am assuming it is 100% a hardware problem not programmes or windows as it should of been fixed after reboot. I am thinking of the graphics card maybe not sure. Here is some details I know of my pc if it may help: Purchased in Jan 2005 Pentium 4 200GB HD 512MB Ram DVD Burner Gigabyte GA-81PE1000 Pro 2 Motherboard I think it has an ATI 9600 graphics card 500w PowerCase power supply I don't know alot about hardware in computers, mainly just programmes and applications. So right now I don't know what to do. I went to a pc shop and they said give it to them and they will chuck it out for me. But I don't want to as I don't have money to buy a new one. If this thread is in the wrong forum can someone let me know where to post it? Cheers, kind regards Paul. PLEASE SOMEONE GIVE ME SOME ADVICE!!!!!

02-04-2008, 01:13 PM	#2 (permalink)
imsati Diamond Member Join Date: Sep 2007 Location: EHT, NJ Posts: 2,644	Hello, Paul, and welcome to CF! What you're describing could be a few things, but I'd be willing to bet that either your CPU or GPU is overheating. Is this a pre-built or self-built system (I saw the Purchased in 2005, but do you mean the system or the parts to build the system)? You mentioned swapping out the PSU, but have you swapped out/play with any other parts inside the case? It's possible that a cooling fan or heatsink got nudged a bit and lost it's connection. Also, if a poor-quality thermal paste was used on the CPU/HSF, it may be at the end of it's life. __________________ --Jay Gigabyte EP31-DS3L \| E4500 \| Masscool HSF paired with AS-5 80 GB SATA2 x 2 \| e-GeForce 7100 GS \| CM Elite 330 (gorgeous!) Triple Boot: Ubuntu 7.10/XP Home/Kubuntu 7.10 You do realize that everytime PC eye Posts, God kicks a puppy, and every time someone takes his advice, He smothers a kitten in front of a child, right? http://www.computerforum.com/114761-...tml#post922619

02-04-2008, 09:06 PM	#4 (permalink)
StrangleHold Diamond Member Join Date: Nov 2005 Location: In a realm of unknown Wonders Posts: 7,542	Since you said 2005 how long has it been since you cleaned out the CPU fan and heatsink, plus alot of the 9600s had a fan too. I would check thoses for dust/dirt first. __________________ NZXT Apollo Athlon 64 X2 5600-3.3ghz. Gigabyte GA MA770 DS3 G Skill DDR2 1066-944mhz. 4gbs. PNY 8800GT/VD964 Cooler W/D Sata 3.0 500gb RE2 Humans are curious creatures and by nature insane. Lock us all in a room together and within hours we're dividing into groups, creating Gods and plotting on how to kill one another.

02-04-2008, 09:22 PM	#5 (permalink)
imsati Diamond Member Join Date: Sep 2007 Location: EHT, NJ Posts: 2,644	Well, as SH mentioned, check the GPU cards first to see if the fans are spinning, if they have them. If they appear to be in working order, I'd have a look at the CPU area. Get a can of compressed air and blow out any dust that may have accumulated between the fins. Don't worry about getting the dust on the MoBo or other components becasue you can just blow it away. Removing the heatsink and CPU is fairly easy. Before you do so, though, make sure you have a tube of thermal paste so you can reapply. The heatsink will be held in place by screws or clips. You might have to remove the MoBo...you might not. Once the heatsink is off, you can remove the CPU. Wipe away any residue from the old TP from both the CPU and HS (dry-wiping is OK in a pinch, but it helps to wipe the back of the CPU and the HS with rubbing alcohol and then make sure they're both dry). Re-seat the CPU and place a BB-sized dab of TP on it. Re-attach the HSF and lock it into place, making sure it's making complete contact and doesn't get caught up on a capacitor or anything. Re-connect all wires and fire it up. Check your temps and see if any have improved - if it was old TP that was the issue, I'm certain they will. __________________ --Jay Gigabyte EP31-DS3L \| E4500 \| Masscool HSF paired with AS-5 80 GB SATA2 x 2 \| e-GeForce 7100 GS \| CM Elite 330 (gorgeous!) Triple Boot: Ubuntu 7.10/XP Home/Kubuntu 7.10 You do realize that everytime PC eye Posts, God kicks a puppy, and every time someone takes his advice, He smothers a kitten in front of a child, right? http://www.computerforum.com/114761-...tml#post922619

02-04-2008, 09:31 PM	#6 (permalink)
StrangleHold Diamond Member Join Date: Nov 2005 Location: In a realm of unknown Wonders Posts: 7,542	Dust is your enemy __________________ NZXT Apollo Athlon 64 X2 5600-3.3ghz. Gigabyte GA MA770 DS3 G Skill DDR2 1066-944mhz. 4gbs. PNY 8800GT/VD964 Cooler W/D Sata 3.0 500gb RE2 Humans are curious creatures and by nature insane. Lock us all in a room together and within hours we're dividing into groups, creating Gods and plotting on how to kill one another.

02-05-2008, 12:34 AM	#7 (permalink)
2048Megabytes Diamond Member Join Date: Oct 2007 Location: Mainland United States Posts: 1,016	That picture's disgusting! __________________ "Few men have virtue to withstand the highest bidder." -- George Washington Processor: AMD Athlon 4600+ Dual-Core (2.4 gigahertz) Motherboard: Gigabyte GA-M78SM-S2H Memory: 2 gigabytes of Super Talent PC2-6400 Video Card: MSI Radeon HD 3650 Power Supply: OCZ StealthXStream OCZ600SXS 600 Watt Operating System: 32-bit Windows Vista Service Pack 1 Favorite Video Games: Tom Clancy's Ghost Recon, Luxor 2

02-05-2008, 11:59 PM	#9 (permalink)
Pauly73Drifter New Member Join Date: Feb 2008 Posts: 21	Hey there, I opened the case and had a look. All fans working fine. However, I don't have a fan on the back of the case sucking out hot air, is this bad. Also, I went to the CMOS PC Health Status and put enable on all fan warnings. Restarted and saved settings and in about 5 minutes I got a warning and a strange buzzing noise. Turned it off, disabled that function and no warnings, no noise. So I think a fan might be out. Also I had a look at my temps of the CPU here as follows: CPU Temps: 60oC When started 70oC 2 minutes later 75oC 3 minutes later 80oC 5 minutes later 85oC 8 minutes later 88oC 10 minutes later CPU Fan Speed 3125 RPM - 3183 RPM From what I think these temps are too high. If someone can let me know if they should be less I will take your guys advice and clean out all dust in fans, and put new TP on all heatsinks on graphics card. Cheers

02-06-2008, 12:01 AM	#10 (permalink)
Pauly73Drifter New Member Join Date: Feb 2008 Posts: 21	Also, should fans be cleaned on a regular basis. I have never cleaned them out in the time I have had the computer. They are fairly dusty. But I don't see it will affect them as there is no dust stopping the fan from spinning. Cheers

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
New TV Card - Picture all jumpy? Graphics Card?	Sam Adams	Video Cards and Monitors	1	12-23-2006 01:10 AM
Installed Radeon 9250 Video Card and get "Please check signal cable" error.	EightBallz	Video Cards and Monitors	2	12-19-2006 01:06 PM
Graphics Card Red LED's	RoveWolf	Video Cards and Monitors	5	11-20-2006 04:15 PM
Need graphics card..help?	Nothing	General Computer Chat	20	03-17-2006 08:08 PM
PCI Graphics Card	SAAER45	Video Cards and Monitors	2	10-15-2005 01:18 AM