Dell Inspiron 530

irish614 · 02-14-2008, 08:45 PM

Hey guys, I just bought a new Dell Inspiron 530 with a 22'' screen 2GB memory ATI Radeon HD 2400 video card. I have only had it for a month and theres already issues with it. When the computer goes into 'Stand-by' mode is when the troubles start. When I try to bring it out of stand-by it won't do anything I end up having to restart my computer. Just today while surfing the web it locked up everything and restarted itself. Anyone have any idea what it could be?

corrion · 02-14-2008, 09:16 PM

Quote:

Originally Posted by irish614

Hey guys, I just bought a new Dell Inspiron 530 with a 22'' screen 2GB memory ATI Radeon HD 2400 video card. I have only had it for a month and theres already issues with it. When the computer goes into 'Stand-by' mode is when the troubles start. When I try to bring it out of stand-by it won't do anything I end up having to restart my computer. Just today while surfing the web it locked up everything and restarted itself. Anyone have any idea what it could be?

i have recently learned that Dell is not the best place to buy a computer from. I have learned to kind of "self build" through other websites such as avadirect.com.

to answer your question though, sorry i don't know the answer

i'm not super comp savvy.

imsati · 02-14-2008, 09:25 PM

Quote:

Originally Posted by corrion

i have recently learned that Dell is not the best place to buy a computer from. I have learned to kind of "self build" through other websites such as avadirect.com.

to answer your question though, sorry i don't know the answer

i'm not super comp savvy.

First, if you're not 'comp savvy', don't bash pre-built retailers without having a shred of support for it. Next, don't respond to Posts you can't help with

To the OP, were these problems there from the beginning, did they just happen, or did they kind of 'phase in' to get to the current state? I would start by making sure all drivers are up-to-date (Windows Update). Have you contacted Dell about the problem yet? They have a Live Support option on their website; just plug in your Service Tag and you can chat with someone via IM-style chat.

Sometimes, computers (pre-built and custom alike) can be faulty due to any number of reasons, just like new cars can be lemons. If you just bought it, there should be a warranty with it and worst-case scenario, you could probably exchange it for another system.

dougland · 02-14-2008, 09:29 PM

May or may not help but just simply removing the video card maybe its an issue with taht or you could possible remove the ram. Also when its in standby if you hit a key does it just stay black screen?

irish614 · 02-14-2008, 09:37 PM

Thanks for the reply's, to answer imsati- It happened the 3rd day we owned the computer, then just kind of does it on a regular basis now. I attempted to contact dell via chat today and I was #36 in Que so I didn't feel like waiting but I will def. try them again. Now to answer dougland- When its in stand by yes I press keys, move the mouse, click the mouse and it just sits there with a blank screen, with the power button on the PC flashing. One thing I have noticed when it comes out of standby mode the screen switches between 2 things 1 says analog and one says digital. It displays this in the top left corner of the screen.

PabloTeK · 02-14-2008, 10:00 PM

What input are the mouse and keyboard? If they're USB try a PS/2 keyboard/mouse.

imsati · 02-14-2008, 10:19 PM

Quote:

Originally Posted by dougland

May or may not help but just simply removing the video card maybe its an issue with taht or you could possible remove the ram

Just make certain that the case doesn't have security tape on it. If it does, then it will distort once you open the case; open case could mean voided warranty. If no security tape, then go for it.

corrion · 02-16-2008, 08:56 AM

Quote:

Originally Posted by imsati

First, if you're not 'comp savvy', don't bash pre-built retailers without having a shred of support for it. Next, don't respond to Posts you can't help with

giving ideas is as easy as saying you don't know... i also said they aren't the best to buy from (from personal experience, it's just an opinion) so grab them panties before they bunch. Dell has some good laptops, I'm actually using a Dell right now, it's just over past experience with this dell, and some friends... they aren't out to satisfy your very needs, they just give you bare minimum and hope everything goes ok, or so it seems.

You probably know more about computers, but your people skills need a little work. If you were an admin of some sort I would be more respectful of your "do's" and "don'ts" but I could care less.]

I wish I could be more like you

imsati · 02-16-2008, 02:16 PM

Quote:

giving ideas is as easy as saying you don't know...

No, it's called troubleshooting.

Quote:

You probably know more about computers, but your people skills need a little work.

Wait until you have more than 15 Posts to judge folks around here. Kthx!

Welcome to CF, BTW...

corrion · 02-16-2008, 10:21 PM

Quote:

Originally Posted by imsati

Welcome to CF, BTW...

thanks

02-14-2008, 08:45 PM	#1 (permalink)
irish614 Bronze Member Join Date: Mar 2007 Posts: 31	Dell Inspiron 530 Hey guys, I just bought a new Dell Inspiron 530 with a 22'' screen 2GB memory ATI Radeon HD 2400 video card. I have only had it for a month and theres already issues with it. When the computer goes into 'Stand-by' mode is when the troubles start. When I try to bring it out of stand-by it won't do anything I end up having to restart my computer. Just today while surfing the web it locked up everything and restarted itself. Anyone have any idea what it could be?

02-14-2008, 10:00 PM	#6 (permalink)
PabloTeK Diamond Member Join Date: Oct 2006 Location: The Peoples Republic of Nae Butta! Age: 17 Posts: 2,362	What input are the mouse and keyboard? If they're USB try a PS/2 keyboard/mouse. __________________ Intel Core 2 Duo E6300 @ 2.8GHz \| Gigabyte EP43-DS3L \| GeIL 3GB PC2-6400 \| BFG GeForce 8800GT 512MB OC \| Seagate 500GB 7200.11 SATA \| Western Digital 250GB SE16 SATA \| Coolermaster CM690 \| Corsair HX520W AMD Athlon 64 3800+ @ 2.4GHz \| 2GB Samsung PC2-5300 \| LeadTek 7300GS 256MB \| Western Digital 80GB SATA

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02-14-2008, 09:29 PM	#4 (permalink)
dougland Gold Member Join Date: Sep 2007 Posts: 388	May or may not help but just simply removing the video card maybe its an issue with taht or you could possible remove the ram. Also when its in standby if you hit a key does it just stay black screen?

02-14-2008, 09:37 PM	#5 (permalink)
irish614 Bronze Member Join Date: Mar 2007 Posts: 31	Thanks for the reply's, to answer imsati- It happened the 3rd day we owned the computer, then just kind of does it on a regular basis now. I attempted to contact dell via chat today and I was #36 in Que so I didn't feel like waiting but I will def. try them again. Now to answer dougland- When its in stand by yes I press keys, move the mouse, click the mouse and it just sits there with a blank screen, with the power button on the PC flashing. One thing I have noticed when it comes out of standby mode the screen switches between 2 things 1 says analog and one says digital. It displays this in the top left corner of the screen.