No Audio Output Device is Installed

JooK · 02-28-2008, 11:33 PM

I just got my Asus P5E motherboard back after I RMA'd it 3 weeks ago. I RMA'd it due to a bios failure/curroption and it wouldn't post. They gave me a new motherboard, and I don't see how it takes more than 20 days for them to do such a thing. Anyways, their RMA service sucks, their software is faulty, their forums are slow and now I have a new problem.

I just reinstalled a brand new P5E and my sound card doesn't seem to get detected. Its a Supreme FXII (PCI-E 1x) that came with the mobo, and the blue lights are on, showing that their is at least power going to it. My speakers are in the correct audio port, and they work on my other computer just fine.

Im using Vista 64 and I NEVER had this problem with the previous board. I didn't even need to install any drivers, as the sound card seemed to just be plug and play. I assumed that the new mobo had some sort of compatibility issue with my hard drive, so I reformated and reinstalled Vista. I get the same old

"No Audio Output Device is installed." while hovering my mouse over the speaker icon with a red X on it.

There is NO, I repeat, NO sound/audio controller under device manager, and not a single exclamation mark/question mark. Ive installed realtek HD audio drivers, and they wont do anything. I tried installing the audio drivers that came with the mobo, but it keeps saying its not compatible with my hardware.

I checked the bios, and audio is enabled.

I did dxdiag and there is no sound information availible.

Google has found a lot about this subject, but most of the forums are just dead ends.

RMA again?

StrangleHold · 02-28-2008, 11:42 PM

There not realtek is one reason those wont work. Uninstall any sound drivers that you have installed now and download and install these for Vista 64 and give it a try.
http://support.asus.com/download/dow...n-us&model=P5E

JooK · 02-29-2008, 12:15 AM

Like I said, I tried installing the drivers that are specific to my mobo, but an error comes up saying the files are not compatible with my hardware.

02-28-2008, 11:33 PM	#1 (permalink)
JooK Bronze Member Join Date: Dec 2004 Posts: 73	No Audio Output Device is Installed I just got my Asus P5E motherboard back after I RMA'd it 3 weeks ago. I RMA'd it due to a bios failure/curroption and it wouldn't post. They gave me a new motherboard, and I don't see how it takes more than 20 days for them to do such a thing. Anyways, their RMA service sucks, their software is faulty, their forums are slow and now I have a new problem. I just reinstalled a brand new P5E and my sound card doesn't seem to get detected. Its a Supreme FXII (PCI-E 1x) that came with the mobo, and the blue lights are on, showing that their is at least power going to it. My speakers are in the correct audio port, and they work on my other computer just fine. Im using Vista 64 and I NEVER had this problem with the previous board. I didn't even need to install any drivers, as the sound card seemed to just be plug and play. I assumed that the new mobo had some sort of compatibility issue with my hard drive, so I reformated and reinstalled Vista. I get the same old "No Audio Output Device is installed." while hovering my mouse over the speaker icon with a red X on it. There is NO, I repeat, NO sound/audio controller under device manager, and not a single exclamation mark/question mark. Ive installed realtek HD audio drivers, and they wont do anything. I tried installing the audio drivers that came with the mobo, but it keeps saying its not compatible with my hardware. I checked the bios, and audio is enabled. I did dxdiag and there is no sound information availible. Google has found a lot about this subject, but most of the forums are just dead ends. RMA again?

02-28-2008, 11:42 PM	#2 (permalink)
StrangleHold Diamond Member Join Date: Nov 2005 Location: East Tn. Posts: 6,213	There not realtek is one reason those wont work. Uninstall any sound drivers that you have installed now and download and install these for Vista 64 and give it a try. http://support.asus.com/download/dow...n-us&model=P5E __________________ NZXT Apollo-Silver Athlon 64 X2 5600 3.1ghz. Gigabyte GA-M55SLI S4 G Skill DDR2 800@888 2gb MSI Geforce 7950 W/D Sata 3.0 250gb. "I think there is a world market," IBM chief Thomas Watson famously declared one day in 1943, "for maybe five computers..." Last edited by StrangleHold; 02-28-2008 at 11:53 PM.

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02-29-2008, 12:15 AM	#3 (permalink)
JooK Bronze Member Join Date: Dec 2004 Posts: 73	Like I said, I tried installing the drivers that are specific to my mobo, but an error comes up saying the files are not compatible with my hardware.