Quote:
Originally Posted by mep916
Microsoft should offer the ability to go online, enter your product key, validate it, then allow you to download an ISO with the latest Service Pack. Although I believe it's the responsibility of the license holder to backup their disk and protect it, I don't see anything wrong with making it as easy as possible to legally obtain a replacement installation pack.
Ninja, you should reply to the email and see if they offer anything like that. I doubt it, but I'd like to at least read her response.
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Making an ISO available for download, that's a real good idea. I also agree that people should be responsible for backing up the digital media whether it be OS's, music, or dvd's. It would seem that law makers (DMCA) and as well as software and entertainment vendors don't agree (CSS, Securom etc). I understand companies needs and desires to protect themselves from pirates but it should not trump any and all rights for customers to protect their purchases.