Access through the icons on the desk top

esmeralda · 04-05-2008, 11:26 AM

Hi
Have a problem when I try to access applications through my desk top icons.
Cannot get IE up when I click on the icon, once, twice or many times, but it registers as there are several entries of iexplorer in task manager. Same thing happens when I want to access any of the icons on my desk top infact.
Could it be my mouse? or is there a problem elsewhere.
I am running Windows XP(2002) with SP2 and automatic updates with IE 6
I have defragmented the disc, last Avast scan shows no viral infections, and zone alarm & spybot say the PC is clean!!
NO recent installation of new software or downloads
According to the system I have 51% free space and 248 RAM. Should I have more RAM?
Would be grateful for any help as its driving me nuts!!

adarsh · 04-05-2008, 03:53 PM

Let's look deeper into your system to see if it is infected or not.

Please post a HijackThis log for us to review and help remove the malware residing in your computer.
Download the latest HijackThis version from http://www.trendsecure.com/portal/en...HiJackThis.exe to a permanent folder such as My Documents.

After the download is complete, navigate to the folder where you have saved HijackThis.exe .

1) Double click on HijackThis to open the tool.
2) Close all other open windows and click on "Do a system scan and save a logfile".
3) After the scan is complete, please copy and paste your log here.

Thank you

04-05-2008, 11:26 AM	#1 (permalink)
esmeralda New Member Join Date: Jan 2008 Posts: 5	Access through the icons on the desk top Hi Have a problem when I try to access applications through my desk top icons. Cannot get IE up when I click on the icon, once, twice or many times, but it registers as there are several entries of iexplorer in task manager. Same thing happens when I want to access any of the icons on my desk top infact. Could it be my mouse? or is there a problem elsewhere. I am running Windows XP(2002) with SP2 and automatic updates with IE 6 I have defragmented the disc, last Avast scan shows no viral infections, and zone alarm & spybot say the PC is clean!! NO recent installation of new software or downloads According to the system I have 51% free space and 248 RAM. Should I have more RAM? Would be grateful for any help as its driving me nuts!!

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04-05-2008, 03:53 PM	#2 (permalink)
adarsh Platinum Member Join Date: Jul 2007 Location: Dubai Age: 16 Posts: 795	Let's look deeper into your system to see if it is infected or not. Please post a HijackThis log for us to review and help remove the malware residing in your computer. Download the latest HijackThis version from http://www.trendsecure.com/portal/en...HiJackThis.exe to a permanent folder such as My Documents. After the download is complete, navigate to the folder where you have saved HijackThis.exe . 1) Double click on HijackThis to open the tool. 2) Close all other open windows and click on "Do a system scan and save a logfile". 3) After the scan is complete, please copy and paste your log here. Thank you