IE not compatible with my new antivirus program which came free with my internet conn

jason · 07-25-2004, 08:23 AM

I am using Windows XP pro. One month ago I downloaded an antivirus program which came free with my internet connection. After that my IE is behaving strangely. Now it does not show the characters other than English so I can not open any website using characters in other language as those characters turned into ???? marks.
Even on English web pages my browser makes some links which direct to some kind of search engine. And the main problem is I can not uninstall that antivirus program in Control Panel or even can not delete it. What should I do? any suggestions???? Thanks.

**Praetor** · 07-25-2004, 08:29 AM

1. What antivirus?
2. Have you done a spyware check?
3. Check your region settings to make sure they are english only?

jason · 07-25-2004, 10:12 AM

Quote:

Originally Posted by Praetor

1. What antivirus?
2. Have you done a spyware check?
3. Check your region settings to make sure they are english only?

Ok, my antivirus was Norton in Japanese, so couldn't understand many options while downloading. I checked the symantac website for its removal and found the instructions. But when I was following them the message window appeared saying - Can not delete because some file in use or make sure the disk is full or write protected.
Next?

**Praetor** · 07-25-2004, 11:12 AM

Quote:

Ok, my antivirus was Norton in Japanese, so couldn't understand many options while downloading

Consider an english version?

Quote:

But when I was following them the message window appeared saying - Can not delete because some file in use or make sure the disk is full or write protected.

Do it in safe mode

jason · 08-07-2004, 03:27 AM

But I want to remove that antivirus program first. Can't remove in Control Panel>Add Remove Programs. Next???

**Praetor** · 08-07-2004, 05:17 AM

Quote:

But I want to remove that antivirus program first. Can't remove in Control Panel>Add Remove Programs. Next???

Run the uninstaller that comes with norton

Tried uninsatalling in SafeMode?

jason · 08-17-2004, 02:17 AM

Thanks for your answer Praetor!

I can not find any uninstaller with that norton antivirus anywhere. How should I remove it? Is there any other solution which I can use to see the web pages of other language than English in IE ?

**Praetor** · 08-17-2004, 03:51 AM

1. You can use a registry cleaner or uninstaller program
2. Have you looked at your language settings?

Hellfire · 08-17-2004, 06:48 AM

if your lucky you would have a restore point before installing any program.. I always make one.. if so.. RESTORE I'd do that.. easyest bloody way

but im lazy

07-25-2004, 08:23 AM	#1 (permalink)
jason New Member Join Date: Jul 2004 Posts: 22	IE not compatible with my new antivirus program which came free with my internet conn I am using Windows XP pro. One month ago I downloaded an antivirus program which came free with my internet connection. After that my IE is behaving strangely. Now it does not show the characters other than English so I can not open any website using characters in other language as those characters turned into ???? marks. Even on English web pages my browser makes some links which direct to some kind of search engine. And the main problem is I can not uninstall that antivirus program in Control Panel or even can not delete it. What should I do? any suggestions???? Thanks.

07-25-2004, 08:29 AM	#2 (permalink)
Praetor Administrator Join Date: Jul 2004 Location: Canada Age: 24 Posts: 19,943	1. What antivirus? 2. Have you done a spyware check? 3. Check your region settings to make sure they are english only? __________________ ASUS P5K Premium WiFi-AP, Q6600@3.7 / ASUS P5ND, E6400@3.8 4GB OCz Platinum XTC 8500 / 4GB CorsairXMS2 6400 5x500GB Seagate 7200.10 / 2x500 Seagate 7200.10 OCz 8800GTX 768MB @ 630/800 / 2x Galaxy 8800GT SLI

08-17-2004, 03:51 AM	#8 (permalink)
Praetor Administrator Join Date: Jul 2004 Location: Canada Age: 24 Posts: 19,943	1. You can use a registry cleaner or uninstaller program 2. Have you looked at your language settings? __________________ ASUS P5K Premium WiFi-AP, Q6600@3.7 / ASUS P5ND, E6400@3.8 4GB OCz Platinum XTC 8500 / 4GB CorsairXMS2 6400 5x500GB Seagate 7200.10 / 2x500 Seagate 7200.10 OCz 8800GTX 768MB @ 630/800 / 2x Galaxy 8800GT SLI

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08-07-2004, 03:27 AM	#5 (permalink)
jason New Member Join Date: Jul 2004 Posts: 22	But I want to remove that antivirus program first. Can't remove in Control Panel>Add Remove Programs. Next???

08-17-2004, 02:17 AM	#7 (permalink)
jason New Member Join Date: Jul 2004 Posts: 22	Thanks for your answer Praetor! I can not find any uninstaller with that norton antivirus anywhere. How should I remove it? Is there any other solution which I can use to see the web pages of other language than English in IE ?

08-17-2004, 06:48 AM	#9 (permalink)
Hellfire Silver Member Join Date: Jul 2004 Location: Essex, england Age: 20 Posts: 142	if your lucky you would have a restore point before installing any program.. I always make one.. if so.. RESTORE I'd do that.. easyest bloody way but im lazy