Power Problem on HP Laptop

BigE22 · 04-17-2008, 05:36 PM

Just registered here to get some advice on this issue that popped up 2 days ago on my HP dv8000.

As I was just surfing around I noticed the screen dimmed like it typically does to save power when running on battery (when the power adapter gets unplugged). Only the power adapter hadn't been touched, and was still connected. After investigating it for a little bit I realized that the adapter connection was still being recognzied by the computer, because the LED used to signal Battery Charging/Power Supply connected (lighting bolt) started flashing whenever I plugged the power cord in. So I'm thinking the wires in the adapter are fine, but it's still not providing power.

I called HP and they suggested it's a problem with the battery, but since it was still running fine off the battery (while the charge lasted), I didn't think that was the problem. They then said that it was because laptops are not designed to handle the typical workload of a desktop, and the circuit/chip connected to the power inlet probably blew out. Since it's over 8 months out of warranty, they wanted $400 for repairs and would give a 3 month warranty on the repair...I wasn't gonna pay $400 to fix an older laptop when for less than double that I could get a new one with a full warranty.

So I'm thinking about getting a desktop and trying to get help on repairing this myself. Anyone have experience with being able to fix a similar problem themselves, and could provide some help? Also, does anyone think I have a leg to stand on regarding getting it fixed free of cost? I mean, if they market the thing as a "desktop replacement", then they shouldn't give me any crap excuses that the problem was caused by me using it for extended periods of time.

camel lips · 04-19-2008, 11:42 AM

You probably just need to replace the power jack.A common problem with laptops.Search on EBay for powerjacks.All you need then is a soldering iron,the disassembly manual for your laptop and some patience.

Quote:

Originally Posted by BigE22

Just registered here to get some advice on this issue that popped up 2 days ago on my HP dv8000.

As I was just surfing around I noticed the screen dimmed like it typically does to save power when running on battery (when the power adapter gets unplugged). Only the power adapter hadn't been touched, and was still connected. After investigating it for a little bit I realized that the adapter connection was still being recognzied by the computer, because the LED used to signal Battery Charging/Power Supply connected (lighting bolt) started flashing whenever I plugged the power cord in. So I'm thinking the wires in the adapter are fine, but it's still not providing power.

I called HP and they suggested it's a problem with the battery, but since it was still running fine off the battery (while the charge lasted), I didn't think that was the problem. They then said that it was because laptops are not designed to handle the typical workload of a desktop, and the circuit/chip connected to the power inlet probably blew out. Since it's over 8 months out of warranty, they wanted $400 for repairs and would give a 3 month warranty on the repair...I wasn't gonna pay $400 to fix an older laptop when for less than double that I could get a new one with a full warranty.

So I'm thinking about getting a desktop and trying to get help on repairing this myself. Anyone have experience with being able to fix a similar problem themselves, and could provide some help? Also, does anyone think I have a leg to stand on regarding getting it fixed free of cost? I mean, if they market the thing as a "desktop replacement", then they shouldn't give me any crap excuses that the problem was caused by me using it for extended periods of time.

cRABu · 04-21-2008, 02:24 AM

visit hp's webpage http://welcome.hp.com/country/us/en/welcome.html they offer good online assistence. And most likely the best in your case.

04-17-2008, 05:36 PM	#1 (permalink)
BigE22 New Member Join Date: Apr 2008 Posts: 1	Power Problem on HP Laptop Just registered here to get some advice on this issue that popped up 2 days ago on my HP dv8000. As I was just surfing around I noticed the screen dimmed like it typically does to save power when running on battery (when the power adapter gets unplugged). Only the power adapter hadn't been touched, and was still connected. After investigating it for a little bit I realized that the adapter connection was still being recognzied by the computer, because the LED used to signal Battery Charging/Power Supply connected (lighting bolt) started flashing whenever I plugged the power cord in. So I'm thinking the wires in the adapter are fine, but it's still not providing power. I called HP and they suggested it's a problem with the battery, but since it was still running fine off the battery (while the charge lasted), I didn't think that was the problem. They then said that it was because laptops are not designed to handle the typical workload of a desktop, and the circuit/chip connected to the power inlet probably blew out. Since it's over 8 months out of warranty, they wanted $400 for repairs and would give a 3 month warranty on the repair...I wasn't gonna pay $400 to fix an older laptop when for less than double that I could get a new one with a full warranty. So I'm thinking about getting a desktop and trying to get help on repairing this myself. Anyone have experience with being able to fix a similar problem themselves, and could provide some help? Also, does anyone think I have a leg to stand on regarding getting it fixed free of cost? I mean, if they market the thing as a "desktop replacement", then they shouldn't give me any crap excuses that the problem was caused by me using it for extended periods of time.

04-21-2008, 02:24 AM	#3 (permalink)
cRABu Silver Member Join Date: Mar 2008 Location: At the other side Age: 21 Posts: 173	visit hp's webpage http://welcome.hp.com/country/us/en/welcome.html they offer good online assistence. And most likely the best in your case. __________________ Grandfather of all knowledge

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