Ah88

Hello

I would like some advice on what to do regarding the problem with my computer

My computer wont allow me to download large files,

When I try to download large files, the dialogue box comes up with the options: Run, Save or Cancel. But when I click Save it starts to download and then it reaches to about 5%... then this is when the computer shuts down and restarts.

I have tried to download anti-vrius software but the same problem happens
I dont think the problem is because of low memory space,
I have also used system restore to restore the computer to an earlier date


I would really appreciate it if someone could help me on this,

Thank you very much

oscaryu1

Please post your specs of your computer.

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The_Other_One

My first thought is to check your drivers. Maybe update them for your network card/modem/however you connect to the internet. Maybe try different software too... Firefox or IE and see if the problem persists.

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Ah88

Thank you for the replies, here is a bit more information:

Here are the system specs:

Computer: Intel Pentium 4 CPU 2.80 GHz
2.79 GHz, 4.80 MB of RAM

System: Microsoft Windows XP, Professional Version 2002 Service Pack 2


The size of the large downloads are about 10 MB

And when I want to download a Security Warning box appears asking me whether I want to Run, Save or Cancel the download.

After I click Save, the computer restarts.

Event Log

This is the Application Event Log(Information Properties), that comes up:

Date: 18/04/2008 Source: SecurityCenter

Time: 14:01:14 Category: None

Type: Information Event ID: 1800

Description: The Windows Security Center Service has started.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


The computer wont allow me to download Firefox, because when I try it shuts down.

Thank you

jimkonow

okay....that cant be how much RAM you have. youd be lucky to run windows 98 on 4.8 MB of ram.

try running a Disk Cleanup, found in All Programs -> Accessories -> System Tools -> Disk Cleanup. check all the boxes once its done loading up, then hit OK, and try to download FireFox. if that fails, post back up

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NEC DVD-R-DL

techmatch

I think you have installed any third party software like some firewall. Do you get this problem on specific website or on every website.

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Ah88

I find this from a website and I have the exact same problem: http://www.bleepingcomputer.com/forums/topic59047.html

I think my pc has a virus, a brontok.a[10] virus. when i downloaded an anti-virus or anti-spyware before, i scanned my pc and it says the virus was deleted already. but until now, it just pops out whenever i'm using the pc. i'm trying to download other anti-virus software but the pc restarts whenever it's starting to download.

My computer also has the brontok.a[10] virus. And the exact same thing happens when I try to download an anti-virus software, the PC just restarts when it starts to download.

thanks to all of you guys. my problem is solved now. what i did is i downloaded a small anti-virus from sophos with only a size of kb then scanned the pc then afterwards i downloaded AVG anti-virus and scanned the pc again. and now the pc's ok again and able to download large files without restarting. thanks to all again

Does anyone know where I could download this small sophos anti-virus with only a KB size from, Because it probably is the same problem as mine.

Thank you

oscaryu1

Try AVG and Avast first.

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