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Old 05-01-2008, 07:41 PM   #1 (permalink)
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Default Connection Problems - Lightening Involved

Hi guys,

Had a bad storm last thursday.

Friend came to me asking them to get their connection back up, apparently it went out instantly after the strike, an their next door neighbours cannot connect either. Using Different ISP's.

They have a basic old Dell, an a Belkin Wireless N1 Router.

They were Connecting with a speedtouch Modem, Connected via USB, even tho they had a DSL Card

Anyway, stuck in a nic card, connected router up. (This is at my house) Entererd Details & Connection establishes no prob.

Everything is now back at theirs, have put all their details in. Have a orange flashing Internet connection on the router. (Connection trouble, (this happens if theres a server rejection as i tried it last night)

Usuaully connection light would be flashing / staying on blue.

IP is being assigned fine, Default Gateway is fine, (Pinging & Accessing)

Telephone is fine.

They're now gonna call Tesco, their Broadband Supplier. But they want me to go round there look it over 'again' even though I've told them that everything is setup OK, an if there are any problems, Tesco would tell them what to do.

So Im trying to think of any other things that could possibly be messing this connection up. the DSL Card is disabled btw, nothing blocking the connection. All details correct.

Only thing I can really think of is line damage, As Ive had a problem with mine before where the phone still worked but broadband did not. (Had to get a BT guy out to clear out corrosion on the line) But i doubt a lightning strike would cause corrosion :p

So any idea's?

TIA.
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Old 05-01-2008, 09:06 PM   #2 (permalink)
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Is there any way they could call the ISP an see if they could ping the router / do a route trace to the house

Just maybe do a IP hunt down the line, port scan.....seing as they have a direct connection to the house...although they would probably need an external ip for that.. Would clear up if its a line/router problem or not
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Proccy - Intel E6400 @ 3440 | Mobo - P5B DLX | RAM - 2GB TwinX 6400 C5 | GPU - 96GT
HDD - WD 400GB Caviar SE - WD 320GB Caviar SE - 160GB Seagate Ext
Monitor - Asus 19" Wide LCD | PSU - Tagan 600W Dual Engine | Soundcard - SB Live Ext 24
Heatsink - S Infinity | Optical - Pioneer DVDRW | OS - Vista Ult64 SP1
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