Can't totally boot

Itronix · 05-05-2008, 07:17 AM

Hello. I have a Gateway MT3707 laptop that won't boot past the Vista Welcome screen, the one right before it loads your desktop. I decided to instal nod32, as my Trend Micro subscription gave up. I had Works opened with a paper that I was typing (luckily saved) while nod32 was installing. It started installing, and it wouldn't respond. I tried to save the paper again, close the paper, close the nod32 setup, and even shut the computer down, but everything froze up (this all happened in a 15 to 20 minute period). So, I held the power button down and it shut down. When I rebooted, it wouldn't get past the Welcome screen. I booted in safe mode, got the desktop, ran a spyware/virus scan with Spy Sweeper and an adware scan with Adaware, but nothing found that could fix anything.

Any ideas on what could be wrong? Sorry if I didn't describe enough or it I'm not making any sense..... it's been a long three days. I appreciate your help.

jammiedodger · 05-06-2008, 10:03 PM

can you press "ctrl+atl+delete" while its in doing that? does it give you a list of options such as task manager!

05-05-2008, 07:17 AM	#1 (permalink)
Itronix Silver Member Join Date: Jan 2007 Age: 17 Posts: 214	Can't totally boot Hello. I have a Gateway MT3707 laptop that won't boot past the Vista Welcome screen, the one right before it loads your desktop. I decided to instal nod32, as my Trend Micro subscription gave up. I had Works opened with a paper that I was typing (luckily saved) while nod32 was installing. It started installing, and it wouldn't respond. I tried to save the paper again, close the paper, close the nod32 setup, and even shut the computer down, but everything froze up (this all happened in a 15 to 20 minute period). So, I held the power button down and it shut down. When I rebooted, it wouldn't get past the Welcome screen. I booted in safe mode, got the desktop, ran a spyware/virus scan with Spy Sweeper and an adware scan with Adaware, but nothing found that could fix anything. Any ideas on what could be wrong? Sorry if I didn't describe enough or it I'm not making any sense..... it's been a long three days. I appreciate your help. __________________ AMD Athlon 64 X2 4600+ 2.4ghz 2gb ram 800mhz ECS C51GM-M Rosewill RP500-2 PNY 8800GT 512MB 320gb WD Windows Vista Home Premium Rosewill R6252-BK

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05-06-2008, 10:03 PM	#2 (permalink)
jammiedodger Bronze Member Join Date: May 2008 Posts: 29	can you press "ctrl+atl+delete" while its in doing that? does it give you a list of options such as task manager!