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Old 05-10-2008, 03:08 PM   #1 (permalink)
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Default Reinstalling OS system

Hello.
I just got a new Mac Book and I want to give my Dell Inspiron laptop to my mother-in-law.
Well, I was stupid enough to let some spyware and viruses in it, and nothing seems to treat them Then I tried to completely reinstall the OS (XP over 2000 pro), and when I try to boot the disk this is what i get:

The procedure entry point NtUnloadKeyEx could not be located in the dynamic library ntdll.dll.

I have no idea what that means and how to fix it....I would appreciate any help.

Thank you
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Old 05-10-2008, 04:44 PM   #2 (permalink)
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Quote:
Then I tried to completely reinstall the OS (XP over 2000 pro), and when I try to boot the disk this is what i get:...
Walk us through how you're trying to re-install. Are you formatting the HDD first or trying to put XP over 2k without cleaning the Drive? What kind of XP Install CD do you have?
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Old 05-10-2008, 10:17 PM   #3 (permalink)
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Default reinstalling xp

I am simply putting the disk (reinstallation CD Microsoft windows home edition" and trying to boot computer from it. Or I tried to just open it and start installation. That's when the message pops up. I have used this CD on other laptops with no problem.
I also tried to use Vista and it wouldn't install saying it requires 512 memory, when this dell is only 254....

please help me to reinstall the os...or maybe there's a good spyware removing program that will help? I never really had to deal with viruses before, so this is very frustrating.

thanks
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Old 05-11-2008, 03:15 AM   #4 (permalink)
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Vista does require 512 mb of ram though. To reinstall the os, you need to first format the drive. when thats done, then pop in the install disk.
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Old 05-11-2008, 03:30 AM   #5 (permalink)
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Or just pop in the disk, boot to it, and follow the install steps. Just be sure to do a disk format.
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Old 05-11-2008, 03:52 PM   #6 (permalink)
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Default reinstalling xp

that's the problem, it wouldn't open the disk, it shows me the message I have pasted in the first post.

is there any way to format the drive without the disk? how do i do that?
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Old 05-11-2008, 04:38 PM   #7 (permalink)
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When you first put the windows disk in the drive do you ever get a "Select drive to partion window"? Usually when I go to reinstall windows it gives me the option to partion / format a drive and than install windows upon completion.
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Old 05-11-2008, 10:49 PM   #8 (permalink)
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when you boot you didnt get a message that says "press any key to boot from cd..." ? that should popup and you press a key and windows setup should begin off the disk. then when you get to a screen asking you to choose the type of install you want, press return. eventually you will come to a screen asking what partition you want to install it on. if there is only the one, choose it. it will ask how you want to format, i would do the full-not the quick.then, after that, you should be able to follow some easy prompts and endup rebooting into windows
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