Problem with my friends modem

colosus70 · 06-11-2008, 12:22 AM

Hi there, my friend keeps experiencing a problem with his modem but doesn't know what it could be everytime a message comes up saying

"There is a problem, ur modem seems to be blocked from connectivity"

could anyone help please?

it also ask's if the modem is switched on or off...

cohen · 06-11-2008, 01:08 AM

So he / she doesn't get any internet... it loses the connection????

PCC_Australia · 06-17-2008, 01:17 AM

correct drivers installed on the operating system?

Maybe there is no USB or Ethernet connection to the computer, try replacing the CAT5 [initially a blue cable, but so many standards exist] to see if the connection from the modem to the machine is the problem.

cohen · 06-17-2008, 01:33 AM

Quote:

Originally Posted by PCC_Australia

correct drivers installed on the operating system?

Maybe there is no USB or Ethernet connection to the computer, try replacing the CAT5 [initially a blue cable, but so many standards exist] to see if the connection from the modem to the machine is the problem.

I don't thinkn you would need drivers..... try a different cable though....

PCC_Australia · 06-17-2008, 01:47 AM

Just quickly thought of something. I remember Anti-Virus blocking my modem from connectivity, it had something to do with the already installed firewall on the modem and the personal firewall that comes pre built into the Anti-Virus application.

Check that this may be the problem, by turning off the firewall within the AV application.

Quote:

I don't thinkn you would need drivers..... try a different cable though....

Drivers may need to be installed, depending on the age of the modem and whether or not the user is connecting the modem to their local computer via a USB cable.

06-11-2008, 12:22 AM	#1 (permalink)
colosus70 New Member Join Date: Feb 2008 Posts: 13	Problem with my friends modem Hi there, my friend keeps experiencing a problem with his modem but doesn't know what it could be everytime a message comes up saying "There is a problem, ur modem seems to be blocked from connectivity" could anyone help please? it also ask's if the modem is switched on or off... Last edited by colosus70; 06-11-2008 at 12:28 AM.

06-11-2008, 01:08 AM	#2 (permalink)
cohen Diamond Member Join Date: Jan 2008 Location: Melbourne, Australia Age: 14 Posts: 8,166	So he / she doesn't get any internet... it loses the connection???? __________________ My Website Forum Site JOIN NOW! Desktop / Laptop Motherboard: Asus M2N X SE / Unknown CPU: AMD 4000+ 2.1GHZ x 2 / Intel Pentium M 1.60GHZ Ram: 2GB Transcend / 512MB Hard Drive: 320GB / 60GB Video Card: Both Intergrated Monitor: 19" Benq / 15.4" OS: Windows Vista Home Premium Service Pack 1 / Windows XP Professional Service Pack 3

06-17-2008, 01:17 AM	#3 (permalink)
PCC_Australia Bronze Member Join Date: Jun 2008 Location: Newcastle, Australia Posts: 75	correct drivers installed on the operating system? Maybe there is no USB or Ethernet connection to the computer, try replacing the CAT5 [initially a blue cable, but so many standards exist] to see if the connection from the modem to the machine is the problem. __________________ PC Credibility Australia \| Easy.Flexible.Robust Email: nick@pccredibility.com.au Forums: http://www.pccredibility.com.au/forums IM: nick@pccredibility.com.au

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