What would you do?

jmedina · 07-10-2008, 12:51 AM

I don't know if this fits in the right category, but I just bought a used blackberry 7100. The seller said the item had minor scratches on the case and screen. But, the screen is filled with scratches. Also, the END key is starting to fall out. Would you bring it back?

Nevakonaza · 07-10-2008, 01:00 AM

depending on how bad it is and what you paid for it.

if you got it realy realy cheap then try getting a replacement screen if thats possible?

and a new END key

if you paid more than half of what theyre worth brand new then tell him/her you want a refund.

jmedina · 07-10-2008, 01:01 AM

I got it for $53. I am going to send it back and buy one that is in better condition for just a few dollars more. Should have done that from the beginning.

jmedina · 07-10-2008, 03:54 AM

Hmm, Nevakonaza in a way that is not a bad idea to replace the keypad and screen. I don't even need to replace the screen, I can just buy a new lens. I was checking out ebay and you can by both a new keypad and screen for like $18 with shipping. Sadly, I would have to take apart the whole phone. But, I found a youtube video for that. I would try and at least get a partial refund from my seller.

Nevakonaza · 07-10-2008, 04:45 PM

maybe try contacting the seller who you purchased it off and tell him you feel that he charged a bit too much and tell hi you dont want a full refund but maybe something back just to cover the price of those repairs,i mean if he gave a false discription of what state the goods were in then he should.

probably wont work but theres no harm in asking,if you purchased it of Ebay the decrease his reputation and put on a complaint about him.

that might get him thinking lol

jmedina · 07-10-2008, 05:31 PM

Yeah, all I want back is like $10-$15. Here is a link to the youtube video. Tell me if I am crazy to even think about this. But, you don't have to watch the last part because that shows you how to replace the whole screen and I am just replacing the keypad and screen lens. I could probably live with the keypad, but while I am inside it I might as well do it at the same time. Plus the seller has been a member since 1998 and has 100% rating. Another thing is that I would have to buy a case opener and I am only finding those online. I have to find a substitute for that. And another this is if I do something wrong in the repair, I am screwed.

http://youtube.com/watch?v=ZMeKr9zwWDw

jmedina · 07-10-2008, 07:51 PM

I just e-mailed the seller and asked about a partial refund. Actually, this is a piece of cake to what people have to repair. I found a website that if your whole USB port dies they show you how to re solder it and this is nothing as bad as what I need to do. Wish me Luck!

Nevakonaza · 07-10-2008, 09:48 PM

yeah from that clip it looks very straight forward and easy to do.

good luck anyway

let me know how it goes.

jmedina · 07-10-2008, 11:02 PM

Will do! Thanks once again for the advice.

jmedina · 07-10-2008, 11:21 PM

Yes! He agreed to refund me $18! It is going to take a little over a week for me to get the parts because they are coming from Hong Kong. Even the seller admitted it does not look hard to install.

07-10-2008, 12:51 AM	#1 (permalink)
jmedina Gold Member Join Date: Jul 2007 Posts: 405	What would you do? I don't know if this fits in the right category, but I just bought a used blackberry 7100. The seller said the item had minor scratches on the case and screen. But, the screen is filled with scratches. Also, the END key is starting to fall out. Would you bring it back? __________________ HP dc5700 Desktop 512 MB 70 GB HD Windows XP Professional Ibook G3 800 MHZ 256 MB 30 GB Hard Drive

07-10-2008, 01:00 AM	#2 (permalink)
Nevakonaza Diamond Member Join Date: Oct 2005 Location: Midlands,Uk Age: 20 Posts: 8,226	depending on how bad it is and what you paid for it. if you got it realy realy cheap then try getting a replacement screen if thats possible? and a new END key if you paid more than half of what theyre worth brand new then tell him/her you want a refund. __________________ Core 2 Duo E6300 2.8Ghz -Asus Silent Knight II MSI P35 Neo-F (45nm Ready) Seagate Barracuda 250Gb Sata II Western Digital Caviar 400GB Sata II 3Gb GeIL DDR2 @ 800 Mhz (Dual channel) Asus Extreme 8800GT G92 512Mb with Glaciator cooler Creative SoundBlaster X-Fi Xtreme Fidelity 7.1 Sony 20X DVD±RW DL & DVD-RAM SATA Windows Vista Ultimate 64bit SP1\|Kaspersky IS 2009

07-10-2008, 01:01 AM	#3 (permalink)
jmedina Gold Member Join Date: Jul 2007 Posts: 405	I got it for $53. I am going to send it back and buy one that is in better condition for just a few dollars more. Should have done that from the beginning. __________________ HP dc5700 Desktop 512 MB 70 GB HD Windows XP Professional Ibook G3 800 MHZ 256 MB 30 GB Hard Drive

07-10-2008, 03:54 AM	#4 (permalink)
jmedina Gold Member Join Date: Jul 2007 Posts: 405	Hmm, Nevakonaza in a way that is not a bad idea to replace the keypad and screen. I don't even need to replace the screen, I can just buy a new lens. I was checking out ebay and you can by both a new keypad and screen for like $18 with shipping. Sadly, I would have to take apart the whole phone. But, I found a youtube video for that. I would try and at least get a partial refund from my seller. __________________ HP dc5700 Desktop 512 MB 70 GB HD Windows XP Professional Ibook G3 800 MHZ 256 MB 30 GB Hard Drive

07-10-2008, 04:45 PM	#5 (permalink)
Nevakonaza Diamond Member Join Date: Oct 2005 Location: Midlands,Uk Age: 20 Posts: 8,226	maybe try contacting the seller who you purchased it off and tell him you feel that he charged a bit too much and tell hi you dont want a full refund but maybe something back just to cover the price of those repairs,i mean if he gave a false discription of what state the goods were in then he should. probably wont work but theres no harm in asking,if you purchased it of Ebay the decrease his reputation and put on a complaint about him. that might get him thinking lol __________________ Core 2 Duo E6300 2.8Ghz -Asus Silent Knight II MSI P35 Neo-F (45nm Ready) Seagate Barracuda 250Gb Sata II Western Digital Caviar 400GB Sata II 3Gb GeIL DDR2 @ 800 Mhz (Dual channel) Asus Extreme 8800GT G92 512Mb with Glaciator cooler Creative SoundBlaster X-Fi Xtreme Fidelity 7.1 Sony 20X DVD±RW DL & DVD-RAM SATA Windows Vista Ultimate 64bit SP1\|Kaspersky IS 2009

07-10-2008, 05:31 PM	#6 (permalink)
jmedina Gold Member Join Date: Jul 2007 Posts: 405	Yeah, all I want back is like $10-$15. Here is a link to the youtube video. Tell me if I am crazy to even think about this. But, you don't have to watch the last part because that shows you how to replace the whole screen and I am just replacing the keypad and screen lens. I could probably live with the keypad, but while I am inside it I might as well do it at the same time. Plus the seller has been a member since 1998 and has 100% rating. Another thing is that I would have to buy a case opener and I am only finding those online. I have to find a substitute for that. And another this is if I do something wrong in the repair, I am screwed. http://youtube.com/watch?v=ZMeKr9zwWDw __________________ HP dc5700 Desktop 512 MB 70 GB HD Windows XP Professional Ibook G3 800 MHZ 256 MB 30 GB Hard Drive Last edited by jmedina; 07-10-2008 at 05:43 PM.

07-10-2008, 07:51 PM	#7 (permalink)
jmedina Gold Member Join Date: Jul 2007 Posts: 405	I just e-mailed the seller and asked about a partial refund. Actually, this is a piece of cake to what people have to repair. I found a website that if your whole USB port dies they show you how to re solder it and this is nothing as bad as what I need to do. Wish me Luck! __________________ HP dc5700 Desktop 512 MB 70 GB HD Windows XP Professional Ibook G3 800 MHZ 256 MB 30 GB Hard Drive

07-10-2008, 09:48 PM	#8 (permalink)
Nevakonaza Diamond Member Join Date: Oct 2005 Location: Midlands,Uk Age: 20 Posts: 8,226	yeah from that clip it looks very straight forward and easy to do. good luck anyway let me know how it goes. __________________ Core 2 Duo E6300 2.8Ghz -Asus Silent Knight II MSI P35 Neo-F (45nm Ready) Seagate Barracuda 250Gb Sata II Western Digital Caviar 400GB Sata II 3Gb GeIL DDR2 @ 800 Mhz (Dual channel) Asus Extreme 8800GT G92 512Mb with Glaciator cooler Creative SoundBlaster X-Fi Xtreme Fidelity 7.1 Sony 20X DVD±RW DL & DVD-RAM SATA Windows Vista Ultimate 64bit SP1\|Kaspersky IS 2009

07-10-2008, 11:02 PM	#9 (permalink)
jmedina Gold Member Join Date: Jul 2007 Posts: 405	Will do! Thanks once again for the advice. __________________ HP dc5700 Desktop 512 MB 70 GB HD Windows XP Professional Ibook G3 800 MHZ 256 MB 30 GB Hard Drive

07-10-2008, 11:21 PM	#10 (permalink)
jmedina Gold Member Join Date: Jul 2007 Posts: 405	Yes! He agreed to refund me $18! It is going to take a little over a week for me to get the parts because they are coming from Hong Kong. Even the seller admitted it does not look hard to install. __________________ HP dc5700 Desktop 512 MB 70 GB HD Windows XP Professional Ibook G3 800 MHZ 256 MB 30 GB Hard Drive Last edited by jmedina; 07-10-2008 at 11:36 PM.

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