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Old 08-08-2008, 10:25 PM   #1 (permalink)
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Join Date: May 2007
Age: 15
Posts: 530
Exclamation Acer Gemstone Blue 6920G Freezing?

I recently got a new Gemstone Blue series 6920G with the following specifications:
  • Core 2 Duo T5750 2.0Ghz
  • 3GB DDR2 RAM
  • 250GB 5400RPM HDD
  • 16" 16:9 HD TrueLife CineCrystal Display
  • Blu-Ray Reader/Writer
  • ATI Radeon HD3650 512MB
  • Windows Vista Home Premium
  • New CineDash Media Console (media controlling touch panel)

Those are the main specs. The only other thing that it came with is all that shitty Acer stuff that's preinstalled.

The first laptop I had got taken back to the shop, because the CineDash console and networking (wireless and wired) were not working. I got a replacement machine, and all seemed to be working fine, although there were sometimes short, random freezes. Over time, these gradually increased. I then installed Ulead VideoStudio 11 Plus, intending to finish a project I had been working on, and the computer froze completely, when importing a 2.19mb xVID video file into a new project. The program now returns an error every time I start it. For a quick combination of the video and an audio track, I tried to use Windows Movie Maker, which also gave me the same problem (crashing, and then prevented from being executed. Prevented by Windows. I was using it for about a day, before I saw the greater problems. As a matter of note, it took me nearly SEVEN HOURS to install Crysis.

I have since restored the operating system and all files and begun reinstalling my programs. This takes several hours. When I was finished, I rebooted for AVG, a couple of games and Windows Update. When the machine came back to life (or not as it were), the computer was extremely slow, taking nearly 10 minutes (rather than the usual 30 seconds) to load Windows. I thought it was due to updates, but when I finally got logged on, only a few of the programs I installed would execute. Crysis, Call of Duty 4, Unreal Tournament 3, FEAR, Ulead VideoStudio 11 Plus, @Promt translator, Windows Movie Maker, Windows Media Player, Mozilla Firefox (but not IE, that didn't start at all). There was also some other stuff, but I don't have the time or patience to list them all, and the forum probably doesn't allow posts with lists nearly a twenty foot long.

Does anyone have any ideas that I might be able to try, because its a good laptop for only £700, and I wanted to keep it. However, if I'm gonna have problems, its gonna go back and I'll have the money back for something else. Thanks in advance.
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Intel Core 2 Quad QX6850 3.0Ghz @ 4.5Ghz
16GB OCZ ReaperX 1333Mhz DDR3 RAM (going for 32GB soon)
3 x 1TB Seagate SATA II 7200RPM 32MB
XFX GTX280 1GB OC'ed Edition in 3-Way SLi
4x BluRay Writer, 24x DL DVD Burner
2 x Samsung SM245B+ 24" (1920 x 1200)
Windows Vista Ultimate 64-Bit

Last edited by azwebs; 08-08-2008 at 10:27 PM. Reason: Added malfunctioning programs list
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