You can use Dial-A-Fix to check and reset the policies on the PC. While you should also scan the system with some good antimalware (NOD32, MSE, Malwarebytes) but this will let you know right away how much of an issue you have. I don't recommend running most of the other fixes in Dial-A-Fix since the program hasn't been update in about 2 years.
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Any answears I give are free and without warrently. I answear questions from the point of view of a working computer tech because that what I am.
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