Hello,
Go your control panel, and look for Printers and Faxes, right click properties on the printer, click on Ports, at the bottom there should be a check box for "Enable Bidirectional
Support" check it and hit apply. Hopefully this will start working as it should, if not, you may need to uninstall and reinstall the device.
Good luck
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Sergiusz Majer
Technical Support Representative
Hosting.com
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