'You have a security problem' popup

happysaz133 · 10-06-2008, 01:30 PM

I'm pretty much completely in the dark when it comes to viruses, so I'm looking for some help.

I have Norton Anti-Virus on my computer, and have kept it updated to protect my computer. It's always worked fine, and I have never had any problems, until yesterday when I switched the computer on, a small popup in the corner of the screen appeared, saying 'You have a security problem'. All these windows opened saying it was Anti-Virus and it showed a list of all the problems in my system, and told me I needed to upgrade to protect the computer. So naturally I was a little wary, because even I know you have to be careful when it comes to downloading some things. So I got all those windows closed, and then a small Norton box appeared saying 'An attempt to attack your computer was blocked'. I clicked 'Details' and it said it was a 'Fake Virus Scan'.

However ever since, this popup keeps appearing, and the windows too. I just don't know if its genuine and I should download this (for £35 roughly), or if its something to worry about. I ran a scan on Norton and it didn't say any problems BUT I looked online and it said this Anti-Virus program picks up codes that Norton cannot.

Either way, this popup and windows is getting very annoying, and I can't quite deal with it much longer, I'm trying to get work done, and its making it very difficult.

So what do I do? Should I take it to a computer place? Thanks in advance.

happysaz133 · 10-06-2008, 03:34 PM

Anyone have any ideas?

atentora · 10-06-2008, 03:50 PM

Don't get it. It is fake and a scam. Try running anti spyware/adware programs like http://www.download.com/Malwarebytes...dlPid=10878968 or http://www.download.com/Spybot-Searc...dlPid=10861988

adarsh · 10-06-2008, 04:09 PM

Please download the latest copy of HijackThis from Trend Micro and save it to your desktop.
Double click on HJTInstall.exe to install it. Click on Install. By default, it will install to C:\Program Files\Trend Micro\HijackThis.
Read through the License Agreement presented to you on the next screen and click on I Accept.
Once installed, HijackThis will start automatically. If it doesn't, please go to your desktop and double click on the HijackThis shortcut created there.
Select Do a system scan and save a logfile.
Close HijackThis.

Please note that I will not be helping you with the log, I'll PM ceewi about this.
/Thank you/

happysaz133 · 10-06-2008, 06:26 PM

Quote:

Originally Posted by atentora

Don't get it. It is fake and a scam. Try running anti spyware/adware programs like http://www.download.com/Malwarebytes...dlPid=10878968 or http://www.download.com/Spybot-Searc...dlPid=10861988

Thank you, I am downloading them now. Do I just run them as I would any other scan? Will they remove any virus?

Punk · 10-06-2008, 06:27 PM

Quote:

Originally Posted by happysaz133

Thank you, I am downloading them now. Do I just run them as I would any other scan? Will they remove any virus?

You should follow Adarsh's instructions.

**mep916** · 10-06-2008, 08:42 PM

Quote:

Originally Posted by happysaz133

Thank you, I am downloading them now. Do I just run them as I would any other scan? Will they remove any virus?

Read this...

***************IMPORTANT: Please read before posting********************

**ceewi1** · 10-07-2008, 10:11 AM

As mep916 has said, start with the scans in the sticky. If you still have problems post the logs they generate so that we may provide accurate advice.

computer repair · 10-11-2008, 02:16 AM

Mep916 has the correct procedure, follow his instruction

bm23 · 10-11-2008, 07:42 AM

correct me if im wrong, but isnt using hijackthis for the problem is a bit of an overkill? im just speakin from experience here since i never get any popups using spybot. unless of course, the popups are accompanied by other miscellaneous problems that wont go away.

10-06-2008, 01:30 PM	#1 (permalink)
happysaz133 New Member Join Date: Oct 2008 Posts: 4	'You have a security problem' popup I'm pretty much completely in the dark when it comes to viruses, so I'm looking for some help. I have Norton Anti-Virus on my computer, and have kept it updated to protect my computer. It's always worked fine, and I have never had any problems, until yesterday when I switched the computer on, a small popup in the corner of the screen appeared, saying 'You have a security problem'. All these windows opened saying it was Anti-Virus and it showed a list of all the problems in my system, and told me I needed to upgrade to protect the computer. So naturally I was a little wary, because even I know you have to be careful when it comes to downloading some things. So I got all those windows closed, and then a small Norton box appeared saying 'An attempt to attack your computer was blocked'. I clicked 'Details' and it said it was a 'Fake Virus Scan'. However ever since, this popup keeps appearing, and the windows too. I just don't know if its genuine and I should download this (for £35 roughly), or if its something to worry about. I ran a scan on Norton and it didn't say any problems BUT I looked online and it said this Anti-Virus program picks up codes that Norton cannot. Either way, this popup and windows is getting very annoying, and I can't quite deal with it much longer, I'm trying to get work done, and its making it very difficult. So what do I do? Should I take it to a computer place? Thanks in advance.

10-06-2008, 03:50 PM	#3 (permalink)
atentora Platinum Member Join Date: Sep 2008 Location: Worcester, MA Age: 20 Posts: 657	Don't get it. It is fake and a scam. Try running anti spyware/adware programs like http://www.download.com/Malwarebytes...dlPid=10878968 or http://www.download.com/Spybot-Searc...dlPid=10861988 __________________ CPU Fan: ZALMAN CNPS9700 CPU: Intel Core 2 Quad Q6600 HDD: Seagate ST3640323AS 640GB PSU: ABS Tagan BZ Series BZ700 800W Mobo: GIGABYTE GA-X48-DS5 LGA 775 Intel X48 RAM: Kingston HyperX 4GB (2 x 2GB) DDR2 1066 GPU: 2x MSI R4850-512M Radeon HD 4850 - Crossfire Case: APEVIA X-Plorer ATXB8KLW-BK Black Steel ATX Mid

10-06-2008, 04:09 PM	#4 (permalink)
adarsh Platinum Member Join Date: Jul 2007 Location: Dubai Posts: 895	Please download the latest copy of HijackThis from Trend Micro and save it to your desktop. Double click on HJTInstall.exe to install it. Click on Install. By default, it will install to C:\Program Files\Trend Micro\HijackThis. Read through the License Agreement presented to you on the next screen and click on I Accept. Once installed, HijackThis will start automatically. If it doesn't, please go to your desktop and double click on the HijackThis shortcut created there. Select Do a system scan and save a logfile. Close HijackThis. Please note that I will not be helping you with the log, I'll PM ceewi about this. /Thank you/ __________________ http://img77.imageshack.us/img77/7130/kainzr2.jpg Your views about my post are highly appreciated. Please bear in mind that I too am human, and therefore am prone to making errors. If you think that I am wrong, please do not hesitate to PM me suggesting a better fix. Thank you. Please visit Punk's gallery

10-07-2008, 10:11 AM	#8 (permalink)
ceewi1 Moderator Join Date: Dec 2005 Location: Melbourne, Australia Age: 22 Posts: 5,418	As mep916 has said, start with the scans in the sticky. If you still have problems post the logs they generate so that we may provide accurate advice. __________________ CPU: Core 2 Duo E6600 / MOBO: Gigabyte 965P-DS3 / GPU: Gigabyte HD4870 RAM: 2GB G.Skill F2-6400CL4D-2GBPK / HDD: 2TB Total HDD / PSU: Antec NeoPower 480W Cheap PSUs - 2% of system costs, responsible for 28% of system deaths As Sealed Stick was removed, lost or damaged, it shall be out of warranty validity. - The "Warranty void if removed" sticker on numerous CoolerMaster PSUs. Useful PSU Guides

10-11-2008, 07:42 AM	#10 (permalink)
bm23 Platinum Member Join Date: Jul 2007 Location: Look behind you Posts: 903	correct me if im wrong, but isnt using hijackthis for the problem is a bit of an overkill? im just speakin from experience here since i never get any popups using spybot. unless of course, the popups are accompanied by other miscellaneous problems that wont go away. __________________ Chandler Bing: "Gum would be perfection. Gum would be perfection. Could have said gum would be nice, could have said I'll have a stick. But no no no no no, for me, gum is perfection. I loathe myself. " My Deviantart

10-06-2008, 03:34 PM	#2 (permalink)
happysaz133 New Member Join Date: Oct 2008 Posts: 4	Anyone have any ideas?

10-11-2008, 02:16 AM	#9 (permalink)
computer repair banned Join Date: Sep 2008 Location: Los Angeles Posts: 25	Mep916 has the correct procedure, follow his instruction

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