LAN connected but internet won't work

fisher45629 · 05-16-2005, 08:17 PM

My LAN shows that it is connected but when I try to access the internet via IE or Outlook it won't connect. The LAN shows that it is connected at 10Mbps but the "Sent" is 0 Bytes and the "Received" has 1770 and has changed slowly over the past hour. I'm assuming I have something configured wrong. Does anyone know what am I doing wrong? I've called my ISP but they have been slow to get back with me.

Byteman · 05-16-2005, 08:24 PM

Try your internet properties: Control panel, Internet options, Connections tab, Lan Settings button, and see if you have a proxy setting, or if you "Automatically detect settings" is checked or not. Then post back...

fisher45629 · 05-16-2005, 08:30 PM

"Automatically detect settings" was not checked. Checked it and still will not allow internet connection. Proxy is not checked either.

Byteman · 05-16-2005, 08:34 PM

if you open a command prompt (start/run/cmd), and type ipconfig /all, you should see your ip address, subnet mask, gateway, DHCP, and DNS addresses. Do you see them all?

fisher45629 · 05-16-2005, 08:37 PM

yes, I see them...what do I do now??

Byteman · 05-16-2005, 08:57 PM

open a cmd prompt again and type the following:

ping 4.2.2.1

you should get 4 responses back somewhat like the following:

Reply from 4.2.2.1: bytes=32 time=39 TTL=242
Reply from 4.2.2.1: bytes=32 time=39 TTL=242
Reply from 4.2.2.1: bytes=32 time=39 TTL=242
Reply from 4.2.2.1: bytes=32 time=39 TTL=242

Tell me if that is successfull.

fisher45629 · 05-16-2005, 09:04 PM

all I am getting is request timed out

Byteman · 05-16-2005, 09:19 PM

so you're not really getting a valid IP configuration. How do you connect to the internet? (DSL router, Cable modem, dialup...)

fisher45629 · 05-16-2005, 09:21 PM

DSL router

Byteman · 05-16-2005, 09:36 PM

If your DSL router is setup so that you don't have to input an IP address manuallly, then follow the steps below and see if these the following are checked. (they should be in most cases). If you have never input an IP address + info manually, AND the following are checked AND is still doesn't work,... either your router is misconfigured or there may be a cable lose...

Control panel, network connections, rightclick Local Area connection, properties, double click TCP/IP protocol. You should be set to "Obtain an IP address automatically" and "obtain DNS server address automatically".

05-16-2005, 08:17 PM	#1 (permalink)
fisher45629 Bronze Member Join Date: Apr 2005 Posts: 26	LAN connected but internet won't work My LAN shows that it is connected but when I try to access the internet via IE or Outlook it won't connect. The LAN shows that it is connected at 10Mbps but the "Sent" is 0 Bytes and the "Received" has 1770 and has changed slowly over the past hour. I'm assuming I have something configured wrong. Does anyone know what am I doing wrong? I've called my ISP but they have been slow to get back with me.

05-16-2005, 08:24 PM	#2 (permalink)
Byteman Malware Destroyer Join Date: Apr 2005 Location: Hurricane Heaven... still Posts: 1,093	Try your internet properties: Control panel, Internet options, Connections tab, Lan Settings button, and see if you have a proxy setting, or if you "Automatically detect settings" is checked or not. Then post back... __________________ Don't byte off more than you can chew...

05-16-2005, 08:34 PM	#4 (permalink)
Byteman Malware Destroyer Join Date: Apr 2005 Location: Hurricane Heaven... still Posts: 1,093	if you open a command prompt (start/run/cmd), and type ipconfig /all, you should see your ip address, subnet mask, gateway, DHCP, and DNS addresses. Do you see them all? __________________ Don't byte off more than you can chew...

05-16-2005, 08:37 PM	#5 (permalink)
fisher45629 Bronze Member Join Date: Apr 2005 Posts: 26	yes, I see them...what do I do now?? Last edited by fisher45629; 05-16-2005 at 08:44 PM.

05-16-2005, 08:57 PM	#6 (permalink)
Byteman Malware Destroyer Join Date: Apr 2005 Location: Hurricane Heaven... still Posts: 1,093	open a cmd prompt again and type the following: ping 4.2.2.1 you should get 4 responses back somewhat like the following: Reply from 4.2.2.1: bytes=32 time=39 TTL=242 Reply from 4.2.2.1: bytes=32 time=39 TTL=242 Reply from 4.2.2.1: bytes=32 time=39 TTL=242 Reply from 4.2.2.1: bytes=32 time=39 TTL=242 Tell me if that is successfull. __________________ Don't byte off more than you can chew...

05-16-2005, 08:30 PM	#3 (permalink)
fisher45629 Bronze Member Join Date: Apr 2005 Posts: 26	"Automatically detect settings" was not checked. Checked it and still will not allow internet connection. Proxy is not checked either.

05-16-2005, 09:04 PM	#7 (permalink)
fisher45629 Bronze Member Join Date: Apr 2005 Posts: 26	all I am getting is request timed out

05-16-2005, 09:19 PM	#8 (permalink)
Byteman Malware Destroyer Join Date: Apr 2005 Location: Hurricane Heaven... still Posts: 1,093	so you're not really getting a valid IP configuration. How do you connect to the internet? (DSL router, Cable modem, dialup...) __________________ Don't byte off more than you can chew...

05-16-2005, 09:21 PM	#9 (permalink)
fisher45629 Bronze Member Join Date: Apr 2005 Posts: 26	DSL router

05-16-2005, 09:36 PM	#10 (permalink)
Byteman Malware Destroyer Join Date: Apr 2005 Location: Hurricane Heaven... still Posts: 1,093	If your DSL router is setup so that you don't have to input an IP address manuallly, then follow the steps below and see if these the following are checked. (they should be in most cases). If you have never input an IP address + info manually, AND the following are checked AND is still doesn't work,... either your router is misconfigured or there may be a cable lose... Control panel, network connections, rightclick Local Area connection, properties, double click TCP/IP protocol. You should be set to "Obtain an IP address automatically" and "obtain DNS server address automatically". __________________ Don't byte off more than you can chew...

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