Acer Travelmate 650 Keyboard/Mouse Issues

haiq · 11-21-2008, 04:33 AM

Hey guys,
Recently I've come in possession of an Acer Travelmate 650 who's original owner has abandoned all hope on it.
The problem is with any other OS except Windows XP Home SP1 the keyboard and touchpad do not respond.
It had SP3 on it which is what I thought was causing the problem which I removed using a USB keyboard and mouse, now I was told that even USB keyboards and mice wouldn't work with it but for some reason it did when I tried it. After uninstalling SP3, bringing it back to SP2 I found the onboard keyboard and mouse worked but when I attempted a reboot it would just freeze on the shut down screen. On restart the onboards wern't working again so I had to revert back to the USB's. I installed all the available updates and rebooted successfully to find the onboards woring again.
After severval reboot's I found that the onboards would only work sometimes, and it also started to reject the USB's aswell. So i decided to install vista on it.
I used the USB keyboard and mouse to install Vista (Home Premium SP1) and installed all updates etc. The onboard's show up in device manager aswell.
To me it seems to be just chance, we've ruled out faulty hardware because of the fact it runs perfectly on XP Home SP1 but I really really really do not want to run it on SP1.
Any help would be greatly appreciated, this things got me absolutley stumped and it's frustrating as hell!

Cheers, Luke

EDIT: I've found a driver for the actual touchpad from Synaptics which gets the touchpad AND keyboard working but upon reboot it doesn't work anymore. Any idea's?

stainless · 03-25-2009, 12:41 PM

Hi Luke

I guess you may have sorted this already; but I thought a reply was still worthwhile.

This seems to be a battery-related issue believe it or not; worse on Acer and worse with older batteries.

Try going into the Device Manager/Batteries and disable the 'Microsoft ACPI-Compliant Control Method Battery'. It should work to get your built-in keyboard/touchpad running again.

This feature was introduced in SP2, which explains why SP1 works just fine.

Rgds,

S

11-21-2008, 04:33 AM	#1 (permalink)
haiq New Member Join Date: Nov 2008 Posts: 1	Acer Travelmate 650 Keyboard/Mouse Issues Hey guys, Recently I've come in possession of an Acer Travelmate 650 who's original owner has abandoned all hope on it. The problem is with any other OS except Windows XP Home SP1 the keyboard and touchpad do not respond. It had SP3 on it which is what I thought was causing the problem which I removed using a USB keyboard and mouse, now I was told that even USB keyboards and mice wouldn't work with it but for some reason it did when I tried it. After uninstalling SP3, bringing it back to SP2 I found the onboard keyboard and mouse worked but when I attempted a reboot it would just freeze on the shut down screen. On restart the onboards wern't working again so I had to revert back to the USB's. I installed all the available updates and rebooted successfully to find the onboards woring again. After severval reboot's I found that the onboards would only work sometimes, and it also started to reject the USB's aswell. So i decided to install vista on it. I used the USB keyboard and mouse to install Vista (Home Premium SP1) and installed all updates etc. The onboard's show up in device manager aswell. To me it seems to be just chance, we've ruled out faulty hardware because of the fact it runs perfectly on XP Home SP1 but I really really really do not want to run it on SP1. Any help would be greatly appreciated, this things got me absolutley stumped and it's frustrating as hell! Cheers, Luke EDIT: I've found a driver for the actual touchpad from Synaptics which gets the touchpad AND keyboard working but upon reboot it doesn't work anymore. Any idea's? Last edited by haiq; 11-21-2008 at 05:30 AM.

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03-25-2009, 12:41 PM	#2 (permalink)
stainless New Member Join Date: Mar 2009 Posts: 1	Hi Luke I guess you may have sorted this already; but I thought a reply was still worthwhile. This seems to be a battery-related issue believe it or not; worse on Acer and worse with older batteries. Try going into the Device Manager/Batteries and disable the 'Microsoft ACPI-Compliant Control Method Battery'. It should work to get your built-in keyboard/touchpad running again. This feature was introduced in SP2, which explains why SP1 works just fine. Rgds, S