leah

I've been having problems with msn messenger and IE - it was suggested I run Hijackthis and post my log -----

Logfile of HijackThis v1.99.1
Scan saved at 3:10:52 PM, on 26/05/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\WINDOWS\SYSTEM\LVCOMSX.EXE
C:\PROGRAM FILES\LOGITECH\VIDEO\LOGITRAY.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\LOGITECH\VIDEO\FXSVR2.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\MY DOCUMENTS\HIJACK\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
O2 - BHO: AIM Helper - {D70E6A20-7060-4829-B3D7-B6624A1DE7C6} - C:\PROGRAM FILES\AIM TOOLBAR\AIMHELPER.DLL (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\SYSTEM\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: &AIM Search - res://C:\PROGRAM FILES\AIM TOOLBAR\AIMBAR.DLL/aimsearch.htm
O8 - Extra context menu item: Add to AD Black List - C:\PROGRAM FILES\AVANT BROWSER\AddToADBlackList.htm
O8 - Extra context menu item: Block All Images from the Same Server - C:\PROGRAM FILES\AVANT BROWSER\AddAllToADBlackList.htm
O8 - Extra context menu item: Search - C:\PROGRAM FILES\AVANT BROWSER\Search.htm
O8 - Extra context menu item: Highlight - C:\PROGRAM FILES\AVANT BROWSER\Highlight.htm
O8 - Extra context menu item: Open All Links in This Page... - C:\PROGRAM FILES\AVANT BROWSER\OpenAllLinks.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0411.DLL (file missing)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0411.DLL (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: DigiChat Applet - http://host2.digichat.com/DigiChat/D.../Client_IE.cab
O16 - DPF: {2A32B14F-4D29-4EA3-AC54-E9B19F436CE7} (Scanner Class) - http://www.trojanscan.com/trojanscan/TDECntrl.CAB
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: {1842B0EE-B597-11D4-8997-00104BD12D94} (iCC Class) - http://www.pcpitstop.com/internet/pcpConnCheck.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10...o.cab34246.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab27571.cab
O16 - DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} (WheelofFortune Object) - http://messenger.zone.msn.com/binary/WoF.cab31267.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab27571.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab27571.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary...t.cab28177.cab
O16 - DPF: {10093E98-C073-4C75-8D0E-FB5CD3A71D33} (ZoneUpwords Object) - http://messenger.zone.msn.com/binary...s.cab28177.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {665585FD-2068-4C5E-A6D3-53AC3270ECD4} (FileSharingCtrl Class) - http://appdirectory.messenger.msn.co...haringctrl.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary...n.cab28578.cab
O16 - DPF: {E62A47D8-74B1-4A93-963A-E5E43B7CC5C2} (UCSearch.ucUCSearch) - http://www.zuvio.com/opnste/UCSearch.CAB
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab28578.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com...45/yacscom.cab
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com.../c381/chat.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by21fd.bay21.hotmail.msn.com/...s/MsnPUpld.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab31267.cab
O16 - DPF: TruePass EPF 7,0,100,684 - https://blrscr3.egs-seg.gc.ca/applet...applet-epf.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = golden.net
O17 - HKLM\System\CCS\Services\VxD\MSTCP: SearchList = golden.net
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 199.166.210.2,199.166.210.5

Thanks for everyones help so far

Buzz1927

This is the only entry that might cause a problem
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
Run Hijackthis and check these entries
O2 - BHO: AIM Helper - {D70E6A20-7060-4829-B3D7-B6624A1DE7C6} - C:\PROGRAM FILES\AIM TOOLBAR\AIMHELPER.DLL (file missing)
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
Hit "Fix Checked", reboot and see if that sorts it.

leah

Thanks for having a look at my log. I got rid of those selections and rebooted - still not working

Buzz1927

Mmm, Byteman should be around soon, he'll probably have an idea.
(Edit) Original thread in Operating Systems.

Byteman

First off, close out Internet Explorer before proceeding.

Second, press Alt+Crtl+Del and if you see LoadQM, end the task (I think what you've done with Buzz already took care of that though). Then check the following:

O2 - BHO: AIM Helper - {D70E6A20-7060-4829-B3D7-B6624A1DE7C6} - C:\PROGRAM FILES\AIM TOOLBAR\AIMHELPER.DLL (file missing)
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0411.DLL (file missing)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0411.DLL (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)

IF you recognise/need the following leave them, otherwise check them also:

O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52...meInstaller.exe
O16 - DPF: {E62A47D8-74B1-4A93-963A-E5E43B7CC5C2} (UCSearch.ucUCSearch) - http://www.zuvio.com/opnste/UCSearch.CAB
O16 - DPF: TruePass EPF 7,0,100,684 - https://blrscr3.egs-seg.gc.ca/apple...sapplet-epf.cab

Finally and MOST important; IS GOLDEN.NET IN SOME WAY CONNECTED TO YOUR INTERNET SERVICE PROVIDER??? Or do those Nameservers look familiar??? if not, check them as well.

O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = golden.net
O17 - HKLM\System\CCS\Services\VxD\MSTCP: SearchList = golden.net
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 199.166.210.2,199.166.210.5

Now fix all you checked and reboot. I suspect the 017 entries are causing most your problem (unless they are valid "ISP" entries, in which case I would be wrong then).

__________________
Don't byte off more than you can chew...

leah

Thanks Byteman - I did as you instucted but still no luck. I have gone back to my original thread under "Operating Systems" for anyone that may have any other suggestions