Great One Microsoft, Thanks A F***ing Lot

I_HATE_MS_HOTMAIL · 06-01-2005, 04:15 PM

So Hotmail now has a new password system, When changing your password it gives you a rating, weak, medium, or STRONG. I made a 'strong' password from random letters, numbers and other characters such as #;[{*£$ and etc.
I copied the password into the clipboard, I was going to save it into a txt file until I could remember it. But I was also browsing some other sites, So I thought OK I'll do it in a sec.
And I accidentally copied something else, erasing the password from the clipboard, now thats probably my fault, But I just assumed I'd easily reset my password by answering my security question.
So 30 minutes ago, I go to log into my account, I choose forgot password, enter in my usual email address. And expected to see an option to reset my password by answering my security question... NOPE. Because my password was strong, they wouldnt allow me to reset it by answering my security question. So I'm left with one option, Which is to choose to have instructions sent to my alternate email address on how to reset my password. However, I never entered an alternate email address because I was never asked. So now I'm permanently locked out of my account because of Hotmail's STUPID ASS PIECE OF SHIT NEW SECURITY SYSTEM.
Well Done Microsoft, Well done. And thanks for making sure I knew that having a strong password would disable the password reset by security question option. Thanks a lot

Ive had that email address for THREE years.

elmarcorulz · 06-01-2005, 04:17 PM

well that does seem a human error rather than microsofts fault. the point of a strong security password, is to be strong. thats why it takes a different route to reset it. and if it were simple enough to reset it by answering a security question, i could get access to most of my friends hotmail accounts

I_HATE_MS_HOTMAIL · 06-01-2005, 04:21 PM

I agree, but I wasn't warned that having a strong password would disable that option. Infact, having a strong password made me have no way to get into my account if I forgot my password, And they also recommended that I use a strong password.
This was so unexpected.
I need to get into my email.
They did NOT warn me that having a strong password would disable that option. So it is still partly their fault.

I_HATE_MS_HOTMAIL · 06-01-2005, 04:23 PM

Quote:

Originally Posted by elmarcorulz

if it were simple enough to reset it by answering a security question, i could get access to most of my friends hotmail accounts

Well it used to be that I'd only have to answer a security question if I forgot my password. But now I've learnt that ONLY if you have a weak-medium password. Wheres the logic in that

I just wish they would have warned that I wouldnt have access to that option, If they did, I would have made sure I saved the password.

Byteman · 06-01-2005, 04:24 PM

how long ago was this? was it just now, is your browser still open (same browser session you used to change your password)? or did you close your browser already?

I_HATE_MS_HOTMAIL · 06-01-2005, 04:29 PM

No it was a few hours ago

I_HATE_MS_HOTMAIL · 06-01-2005, 04:30 PM

Ive contacted microsoft via an online form but I doubt I'm going to get any help or ever get access to my account unless they change the security system. I mean they've only recently changed it, And I'm sure there has a to be a bunch of other dumbasses who did the same thing I've done.

kernel_pat · 06-01-2005, 07:30 PM

I agree, thats why I use GMAIL, also I think everyone should download firefox and thunderbird. Microsoft sucks balls when it comes to anything.

elmarcorulz · 06-01-2005, 07:55 PM

Quote:

Originally Posted by I_HATE_MS_HOTMAIL

Well it used to be that I'd only have to answer a security question if I forgot my password. But now I've learnt that ONLY if you have a weak-medium password. Wheres the logic in that

I just wish they would have warned that I wouldnt have access to that option, If they did, I would have made sure I saved the password.

ill agree it doesnt make much sense, but thats microsoft for ya

evilxp2800 · 06-01-2005, 08:52 PM

Quote:

Originally Posted by elmarcorulz

ill agree it doesnt make much sense, but thats microsoft for ya

Why is Microsoft So shit....???? bill gates dont care does he

hes made his money

06-01-2005, 04:15 PM	#1 (permalink)
I_HATE_MS_HOTMAIL New Member Join Date: Jun 2005 Posts: 10	Great One Microsoft, Thanks A Fing Lot* So Hotmail now has a new password system, When changing your password it gives you a rating, weak, medium, or STRONG. I made a 'strong' password from random letters, numbers and other characters such as #;[{*£$ and etc. I copied the password into the clipboard, I was going to save it into a txt file until I could remember it. But I was also browsing some other sites, So I thought OK I'll do it in a sec. And I accidentally copied something else, erasing the password from the clipboard, now thats probably my fault, But I just assumed I'd easily reset my password by answering my security question. So 30 minutes ago, I go to log into my account, I choose forgot password, enter in my usual email address. And expected to see an option to reset my password by answering my security question... NOPE. Because my password was strong, they wouldnt allow me to reset it by answering my security question. So I'm left with one option, Which is to choose to have instructions sent to my alternate email address on how to reset my password. However, I never entered an alternate email address because I was never asked. So now I'm permanently locked out of my account because of Hotmail's STUPID ASS PIECE OF SHIT NEW SECURITY SYSTEM. Well Done Microsoft, Well done. And thanks for making sure I knew that having a strong password would disable the password reset by security question option. Thanks a lot Ive had that email address for THREE years.

06-01-2005, 04:17 PM	#2 (permalink)
elmarcorulz VIP Member Join Date: Feb 2005 Location: UK Age: 22 Posts: 6,033	well that does seem a human error rather than microsofts fault. the point of a strong security password, is to be strong. thats why it takes a different route to reset it. and if it were simple enough to reset it by answering a security question, i could get access to most of my friends hotmail accounts __________________ C2D E6300 @ 2.6Ghz Gigabyte GA-965P-DS3 2GB DDR2 667 1TB (1x500GB 2x250GB HDD) BFG 8800GTS 320MB PFC Til I Die

06-01-2005, 04:24 PM	#5 (permalink)
Byteman Malware Destroyer Join Date: Apr 2005 Location: Hurricane Heaven... still Posts: 1,093	how long ago was this? was it just now, is your browser still open (same browser session you used to change your password)? or did you close your browser already? __________________ Don't byte off more than you can chew...

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06-01-2005, 04:21 PM	#3 (permalink)
I_HATE_MS_HOTMAIL New Member Join Date: Jun 2005 Posts: 10	I agree, but I wasn't warned that having a strong password would disable that option. Infact, having a strong password made me have no way to get into my account if I forgot my password, And they also recommended that I use a strong password. This was so unexpected. I need to get into my email. They did NOT warn me that having a strong password would disable that option. So it is still partly their fault.

06-01-2005, 04:29 PM	#6 (permalink)
I_HATE_MS_HOTMAIL New Member Join Date: Jun 2005 Posts: 10	No it was a few hours ago

06-01-2005, 04:30 PM	#7 (permalink)
I_HATE_MS_HOTMAIL New Member Join Date: Jun 2005 Posts: 10	Ive contacted microsoft via an online form but I doubt I'm going to get any help or ever get access to my account unless they change the security system. I mean they've only recently changed it, And I'm sure there has a to be a bunch of other dumbasses who did the same thing I've done.

06-01-2005, 07:30 PM	#8 (permalink)
kernel_pat New Member Join Date: Jun 2005 Posts: 7	I agree, thats why I use GMAIL, also I think everyone should download firefox and thunderbird. Microsoft sucks balls when it comes to anything.