Why do USB Scanners and Webcams create problems?

RJM2096 · 01-30-2009, 05:49 PM

In my job I use several webcams and scanners.

If I am using only one it seems to work OK, but if I have to disconnect one and plug in another or have two of them plugged in at the same time, look out!

What I also do not understand is how under the Windows Control Panel>the Scanner and Camera Plug-in works. It is rare that all of the cameras and scanners show. It would be nice if they were treated like printers and would show what was attached, then you could install and remove a scanner or camera or set properties.

Any Ideas...am I doing something wrong? Can I clean up my USB ports?

lawson_jl · 01-30-2009, 06:45 PM

If your having problems with webcams, scanners, printers, cameras, etc try turning off the Windows Image Acquisistion (WIA) service. This can often help.

RJM2096 · 01-30-2009, 11:10 PM

Quote:

Originally Posted by lawson_jl

If your having problems with webcams, scanners, printers, cameras, etc try turning off the Windows Image Acquisistion (WIA) service. This can often help.

Thanks for you insight. I looked under running services and start up programs and could not determine if WIA is running. Where do I turn it off?

lawson_jl · 02-02-2009, 12:57 AM

What you want to do is to disable the service that way you know it's not starting up when you plug in a camera, scanner, etc.

Twist86 · 02-02-2009, 07:23 PM

aka go to start - run type in services will take you directly to it.

01-30-2009, 05:49 PM	#1 (permalink)
RJM2096 New Member Join Date: Jan 2009 Posts: 2	Why do USB Scanners and Webcams create problems? In my job I use several webcams and scanners. If I am using only one it seems to work OK, but if I have to disconnect one and plug in another or have two of them plugged in at the same time, look out! What I also do not understand is how under the Windows Control Panel>the Scanner and Camera Plug-in works. It is rare that all of the cameras and scanners show. It would be nice if they were treated like printers and would show what was attached, then you could install and remove a scanner or camera or set properties. Any Ideas...am I doing something wrong? Can I clean up my USB ports?

01-30-2009, 06:45 PM	#2 (permalink)
lawson_jl Platinum Member Join Date: Dec 2008 Location: Illinois Age: 30 Posts: 588	If your having problems with webcams, scanners, printers, cameras, etc try turning off the Windows Image Acquisistion (WIA) service. This can often help. __________________ Any answears I give are free and without warrently. I answear questions from the point of view of a working computer tech because that what I am.

02-02-2009, 12:57 AM	#4 (permalink)
lawson_jl Platinum Member Join Date: Dec 2008 Location: Illinois Age: 30 Posts: 588	What you want to do is to disable the service that way you know it's not starting up when you plug in a camera, scanner, etc. __________________ Any answears I give are free and without warrently. I answear questions from the point of view of a working computer tech because that what I am.

02-02-2009, 07:23 PM	#5 (permalink)
Twist86 Diamond Member Join Date: Feb 2006 Location: Missouri Age: 23 Posts: 2,321	aka go to start - run type in services will take you directly to it. __________________ Intel Core 2 Quad Q6600 @ 400x8- 3.2ghz / XFX GTX 260 868mb 192 Core 2x2GB G-skill PC6400 DDR2 800 / Seagate Barracuda 7200.12 ST3500418AS GIGABYTE GA-EP45-UD3R LGA 775 (rev. 1.0) / TX750w Corsair PSU Antec 900 Case / 1680x1050 Acer X223W 22'' Logitech S-220 Speakers / Windows 7 Ultimate x64

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