WD 500GB HD Malfunction

camaro1185 · 04-30-2009, 03:13 PM

I have an external HD that I use to back up my music, documents, movies….. in the past week it has started to act weird. I plug it in to the usb, it will spin up, get recognized by the computer, then shutdown (blue light goes out). After that it will proceeded to do that cycle again where its like im plugging it in to the computer then pulling it out and repeating that, but its doing that cycle on its own. I thought it may have been a faulty usb port in my comp, so I tried it in another and in another computer. Any ideas whats wrong and what I can do to fix it.

samonteroel · 05-01-2009, 07:43 AM

try plugging it to other computer. that will isolate problem.
just wish that its only the usb port that is defective.

A Cheese Danish · 05-01-2009, 09:38 AM

Does it do the same thing while connected to the other computers you've tested it on?
And have you tried a different USB cable?

camaro1185 · 05-01-2009, 01:43 PM

Nope its not the usb port, i have tried it in many computers and each time it does the same thing.

as far as the usb cable, its not a standard looking cable, its specific to the drive. i doubt its the cable though, i have never had a usb cable get screwed up.

laznz1 · 05-01-2009, 01:49 PM

your best bet is possibly to slave it it an internal drive to back up data then try to discover the problems with it

camaro1185 · 05-01-2009, 02:14 PM

Quote:

Originally Posted by laznz1

your best bet is possibly to slave it it an internal drive to back up data then try to discover the problems with it

How would i go about doing this?

laznz1 · 05-01-2009, 02:17 PM

is it still covered under warranty? as this isn't recommended if your a newb

04-30-2009, 03:13 PM	#1 (permalink)
camaro1185 Silver Member Join Date: Jan 2005 Posts: 107	WD 500GB HD Malfunction I have an external HD that I use to back up my music, documents, movies….. in the past week it has started to act weird. I plug it in to the usb, it will spin up, get recognized by the computer, then shutdown (blue light goes out). After that it will proceeded to do that cycle again where its like im plugging it in to the computer then pulling it out and repeating that, but its doing that cycle on its own. I thought it may have been a faulty usb port in my comp, so I tried it in another and in another computer. Any ideas whats wrong and what I can do to fix it.

05-01-2009, 07:43 AM	#2 (permalink)
samonteroel New Member Join Date: May 2009 Posts: 3	try plugging it to other computer. that will isolate problem. just wish that its only the usb port that is defective. __________________ removed by mep916 you're only allowed two personal websites in your signature

05-01-2009, 01:49 PM	#5 (permalink)
laznz1 Diamond Member Join Date: Oct 2008 Location: Resident Kiwi Age: 17 Posts: 2,202	your best bet is possibly to slave it it an internal drive to back up data then try to discover the problems with it __________________ RNZSigs If you only knew how much it hurts

05-01-2009, 02:17 PM	#7 (permalink)
laznz1 Diamond Member Join Date: Oct 2008 Location: Resident Kiwi Age: 17 Posts: 2,202	is it still covered under warranty? as this isn't recommended if your a newb __________________ RNZSigs If you only knew how much it hurts

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05-01-2009, 09:38 AM	#3 (permalink)
A Cheese Danish Gold Member Join Date: Apr 2009 Location: At your local vending machine Posts: 318	Does it do the same thing while connected to the other computers you've tested it on? And have you tried a different USB cable?

05-01-2009, 01:43 PM	#4 (permalink)
camaro1185 Silver Member Join Date: Jan 2005 Posts: 107	Nope its not the usb port, i have tried it in many computers and each time it does the same thing. as far as the usb cable, its not a standard looking cable, its specific to the drive. i doubt its the cable though, i have never had a usb cable get screwed up.

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