Warning: Seagate harddrives

Euklid · 06-29-2009, 03:11 AM

It seems seagate harddrives have been built with a fatal flaw that is
affecting tons of units. One day you start up your computer and
your HDD has disappeared from BIOS. Once it won't boot, fixing it is
a huge pain in the ass. RMA with Seagate and they will send you a
new HDD - all your files gone.

It's a flaw with the firmware. If you have a seagate harddrive, check
the seagate website to see if your harddrive has been affected. You
will be able to update your firmware to latest one which should fix
the problem.

It seems thousands of harddrives have already been returned. I've
been reading in the forums and lots of people are not happy.

Ironically, Seagate started a company called i365 that recovers
files. They charge up to $900 to recover a couple files from your
harddrive. Perhaps this was all intentionally orchestrated to increase
profits at i365.

Suggestion - stay away from Seagate harddrives.

EDIT: I've been reading that the firmware doesn't fix the issue, and
harddrive will still BSY one day. If you're running on Seagate HDD,
back up your files on an external.

Quote:

Thank you for choosing Seagate.

If the drive is no longer spinning then the issue would not relate to
a firmware problem and the drive would need to be replaced. Here
is a web link where you can replace the drive provided the drive is
still under warranty:

http://www.seagate.com/www/en-us/sup...ns_assistance/

Please log on as a guest user from here if you are not already a
registered user.

Here is a web link for data recovery on the drive if recovering the
data is most important:

http://www.i365.com/data-recovery/index.html

Data recovery costs are not included in the warranty on the drive.

If you have any additional questions, please let me know.

Best Regards,

Alan G

I thought that Seagate was restoring these drives for free as the
problem was there fault in the first place, only found out about this
issue after my Drive failed to start and not showing in BIOS

Twist86 · 06-29-2009, 03:16 AM

Thanks for the update...though no one will spend $900 for a few files. Porn just isn't worth that.

Euklid · 06-29-2009, 03:33 AM

Here's a link to the thread on the Seagate forums addressing the particular problem.
There has been over 800 replies with bitchin and whining about their faulty
harddrives.

Ethan3.14159 · 06-29-2009, 04:08 AM

This exact thing happened to my girlfriends seagate. If I would've known this I wouldn't have got a 500GB WD for her. Oh well, new 7200.11 for me.

zombine210 · 06-29-2009, 04:12 AM

i see it's mostly the 7200.11. i'll be getting a 7200.3 notebook drive in a few days but if they're producing stuff like this i just might return it. what do you think?

**bomberboysk** · 06-29-2009, 04:17 AM

This has been known for awhile... basically like 50% of seagate 7200.11 drives had faulty firmware. But the new firmware pretty much fixed those issues, and i have heard that seagate has been doing data recovery for free for some people because of that.

**mep916** · 06-29-2009, 04:30 AM

Old news.

http://techreport.com/discussions.x/16246

CHECK your SEAGATE drives!!

06-29-2009, 03:16 AM	#2 (permalink)
Twist86 Diamond Member Join Date: Feb 2006 Location: Missouri Age: 23 Posts: 2,321	Thanks for the update...though no one will spend $900 for a few files. Porn just isn't worth that. __________________ Intel Core 2 Quad Q6600 @ 400x8- 3.2ghz / XFX GTX 260 868mb 192 Core 2x2GB G-skill PC6400 DDR2 800 / Seagate Barracuda 7200.12 ST3500418AS GIGABYTE GA-EP45-UD3R LGA 775 (rev. 1.0) / TX750w Corsair PSU Antec 900 Case / 1680x1050 Acer X223W 22'' Logitech S-220 Speakers / Windows 7 Ultimate x64

06-29-2009, 03:33 AM	#3 (permalink)
Euklid Platinum Member Join Date: Jan 2009 Age: 22 Posts: 581	Here's a link to the thread on the Seagate forums addressing the particular problem. There has been over 800 replies with bitchin and whining about their faulty harddrives. __________________ Web Developer Buying a domain? Dynadot.com; better value than GoDaddy. Reliable hosting? 247-host.com; 24/7 support, GREAT prices.

06-29-2009, 04:08 AM	#4 (permalink)
Ethan3.14159 Diamond Member Join Date: May 2008 Location: Auckland, New Zealand Age: 19 Posts: 1,692	This exact thing happened to my girlfriends seagate. If I would've known this I wouldn't have got a 500GB WD for her. Oh well, new 7200.11 for me. __________________ CPU: AMD Phenom X4 9950 BE MB: Asus M3N-HT 780a RAM: 4GB OCZ Platinum DDR2 800 GPU: XFX GTX 260 55nm PSU: Silverstone DA650 650 watt HDD: Seagate Barracuda 1 TB 7200.12 Case: Cooler Master CM 690 Pure Black Edition (1 of only 300) OS: Windows 7 Ultimate Other: Logitech G15, Microsoft Sidewinder, Logitech X-230 PM me for a Lockerz.com invite Folding for the good of mankind: Team 44358 Last edited by Ethan3.14159; 06-29-2009 at 04:23 AM.

06-29-2009, 04:12 AM	#5 (permalink)
zombine210 Gold Member Join Date: Feb 2009 Location: TX, usa Posts: 479	i see it's mostly the 7200.11. i'll be getting a 7200.3 notebook drive in a few days but if they're producing stuff like this i just might return it. what do you think? __________________ [Acer Aspire 5536] [AMD Athlon x2 QL-64] [3GB DDR2-667] [ATI Radeon HD3200] [Zotac GF9300-D-E] [C2D E8400] [4GB G.Skill DDR2-800] [DFI LP DK X38-T2R] [C2Q Q9550] [4GB G.Skill DDR2-1066] [Saphire 512MB HD4870 CF] [Asus P3V4X] [Pentium III 800EB CuMine] [1GB Kingston PC133] [Elsa Gladiac 920 64MB GeForce3]

06-29-2009, 04:17 AM	#6 (permalink)
bomberboysk Moderator Join Date: Jan 2008 Location: Northeast Ohio, But mainly infront of computer Age: 16 Posts: 8,077	This has been known for awhile... basically like 50% of seagate 7200.11 drives had faulty firmware. But the new firmware pretty much fixed those issues, and i have heard that seagate has been doing data recovery for free for some people because of that. __________________ CPU: Intel Core 2 Quad Q9450 @ 3.90Ghz Custom Water Loop \| Mobo: EVGA 790i Ultra SLI \| GPU: 9800gtx and GTS250 in SLI\| Ram: 4GB(2 x 2gb) 1333Mhz ddr3 \| Case: Xclio WTBKAdvanced \| Sound: X-fi Fatal1ty Championship, Z-5500 5.1 Surround\| HDD: 2x Raid 0 7200.11 500gb \| PSU: Zalman ZM-1000HP \|OS: Windows 7 Enterprise x64\| Dont skimp on a power supply,if it fails, it usually takes out other components alongside it. New? Dont forget to read the rules. Heatware P.M. If interested in Shin Etsu X23-7783D

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