Hard Drive Warranty

Blakes7 · 07-01-2009, 09:26 PM

Hi! I've been looking at hard drives on ebay, and a question came to mind. How do you read the warranty info on a drive? Is there a web page that has this info? Any and all responses will be greatly appreciated. Thanks.

PohTayToez · 07-01-2009, 09:30 PM

You going to want to contact the seller for warranty info. The main brands offer 3 year warranties on most of their hard drives, but you need a receipt as proof of purchase from an authorized retailer, which an eBay seller may or may not be able to provide.

Blakes7 · 07-02-2009, 02:56 AM

Thanks for the response. Sorry, I didn't make myself clear before. I mean the numbers on the drive itself. I know there are a set of numbers on a drive that you can use to look up the warranty date---when the warranty is up.

PohTayToez · 07-02-2009, 02:59 AM

The warranty starts at the date of purchase, not when it was manufactured. Most manufactures just have a standard policy that covers any non-refurbished hard drive, it usually doesn't vary between models.

OvenMaster · 07-06-2009, 07:23 AM

Quote:

Originally Posted by PohTayToez

The warranty starts at the date of purchase, not when it was manufactured. Most manufactures just have a standard policy that covers any non-refurbished hard drive, it usually doesn't vary between models.

This has been changed for some manufacturers, specifically WD and Seagate.

In the past 18 months, I've bought two brand new hard drives, a WD (OEM from Newegg) and a Seagate (retail from CompUSA). When I went to each company's website to look at warranty info, I was asked the model number and the serial number of each drive and was told when the warranty expired. I was never asked the date when I actually purchased the drives, nor was I asked the name of the retailer. Also, the paperwork included with the retail Seagate specifically instructed owners to go to the Seagate website for warranty info.

The only time the actual purchase date matters is for the seller's defective product return privileges, which is usually 30 days.

Euklid · 07-02-2009, 11:14 AM

I bought a seagate. Has 5 year warranty. The date on the harddrive is one month
before I bought it. So you can be sure the person bought it a few months after it was
manufactured.

PohTayToez · 07-02-2009, 03:48 PM

^Seagate knocked down their warranty to three years a few months back. Of course if you bought it before they made the announcement, then you'll get the five years.

**bomberboysk** · 07-06-2009, 07:29 AM

Hard drives on ebay lose warranty anyhow,iirc its for the original purchaser only..

07-01-2009, 09:26 PM	#1 (permalink)
Blakes7 Bronze Member Join Date: Jun 2009 Posts: 28	Hard Drive Warranty Hi! I've been looking at hard drives on ebay, and a question came to mind. How do you read the warranty info on a drive? Is there a web page that has this info? Any and all responses will be greatly appreciated. Thanks.

07-02-2009, 11:14 AM	#6 (permalink)
Euklid Platinum Member Join Date: Jan 2009 Age: 22 Posts: 581	I bought a seagate. Has 5 year warranty. The date on the harddrive is one month before I bought it. So you can be sure the person bought it a few months after it was manufactured. __________________ Web Developer Buying a domain? Dynadot.com; better value than GoDaddy. Reliable hosting? 247-host.com; 24/7 support, GREAT prices.

07-06-2009, 07:29 AM	#8 (permalink)
bomberboysk Moderator Join Date: Jan 2008 Location: Northeast Ohio, But mainly infront of computer Age: 16 Posts: 8,082	Hard drives on ebay lose warranty anyhow,iirc its for the original purchaser only.. __________________ CPU: Intel Core 2 Quad Q9450 @ 3.90Ghz Custom Water Loop \| Mobo: EVGA 790i Ultra SLI \| GPU: 9800gtx and GTS250 in SLI\| Ram: 4GB(2 x 2gb) 1333Mhz ddr3 \| Case: Xclio WTBKAdvanced \| Sound: X-fi Fatal1ty Championship, Z-5500 5.1 Surround\| HDD: 2x Raid 0 7200.11 500gb \| PSU: Zalman ZM-1000HP \|OS: Windows 7 Enterprise x64\| Dont skimp on a power supply,if it fails, it usually takes out other components alongside it. New? Dont forget to read the rules. Heatware P.M. If interested in Shin Etsu X23-7783D

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07-01-2009, 09:30 PM	#2 (permalink)
PohTayToez Diamond Member Join Date: Jan 2007 Location: Illinois Age: 20 Posts: 3,353	You going to want to contact the seller for warranty info. The main brands offer 3 year warranties on most of their hard drives, but you need a receipt as proof of purchase from an authorized retailer, which an eBay seller may or may not be able to provide.

07-02-2009, 02:56 AM	#3 (permalink)
Blakes7 Bronze Member Join Date: Jun 2009 Posts: 28	Thanks for the response. Sorry, I didn't make myself clear before. I mean the numbers on the drive itself. I know there are a set of numbers on a drive that you can use to look up the warranty date---when the warranty is up.

07-02-2009, 02:59 AM	#4 (permalink)
PohTayToez Diamond Member Join Date: Jan 2007 Location: Illinois Age: 20 Posts: 3,353	The warranty starts at the date of purchase, not when it was manufactured. Most manufactures just have a standard policy that covers any non-refurbished hard drive, it usually doesn't vary between models.

07-02-2009, 03:48 PM	#7 (permalink)
PohTayToez Diamond Member Join Date: Jan 2007 Location: Illinois Age: 20 Posts: 3,353	^Seagate knocked down their warranty to three years a few months back. Of course if you bought it before they made the announcement, then you'll get the five years.