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Old 08-21-2009, 07:03 AM   #1 (permalink)
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Join Date: May 2008
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Default Giving Props To OCZ And Great Service

As the title states. On Sat. 08/15/09 I was cleaning up the inside of my case and notice the fan on my psu was hitting the top and wasn't freely spinning. I emailed them on the same day and got an automated response. Then later that day got a real response. On Monday they sent me an RMA. On Tuesday I sent them the defective unit and they received on Wednesday. As of Today 8/20/09 they sent me a replacement unit and tracking number which if UPS is on time I'll get tomorrow. All I can say is WOW... Computer parts can break, even the most expensive ones. But when you have customer service like this, it means everything to me. I just wanted to give a short write up and THANK YOU to OCZ... And no, I don't work for them and I'm not being forced () or paid ( I wish ) for these comments... Oh I had purchased the OCZ GameXStream 700 from Newegg 1 year ago 08/08.
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