External hard drive error

ksaarine · 08-29-2009, 03:41 PM

I have a 3 year old Gateway which was running really slowly, so I purchased an external hard drive to try and remove a few of the files in hope of speeding up my computer.

I plugged it in as per directions and left for school as the files were transferred.

When I came back the computer had shut down. I tried turning it on again a few times but no luck. It will start up to the start up menu screen and say Gateway, with the few options (Click F1, etc.) Then power down again.

A fellow student said that it sounded like a scratch on the internal hard drive?

Any feedback would be greatly appreciated!!!

**johnb35** · 08-29-2009, 03:54 PM

Unplug the external and try again.

ksaarine · 08-31-2009, 04:54 PM

I have tried that... but still no luck.

Thanks for the feedback though!

08-29-2009, 03:41 PM	#1 (permalink)
ksaarine New Member Join Date: Aug 2009 Posts: 2	External hard drive error I have a 3 year old Gateway which was running really slowly, so I purchased an external hard drive to try and remove a few of the files in hope of speeding up my computer. I plugged it in as per directions and left for school as the files were transferred. When I came back the computer had shut down. I tried turning it on again a few times but no luck. It will start up to the start up menu screen and say Gateway, with the few options (Click F1, etc.) Then power down again. A fellow student said that it sounded like a scratch on the internal hard drive? Any feedback would be greatly appreciated!!!

08-29-2009, 03:54 PM	#2 (permalink)
johnb35 Moderator Join Date: Sep 2005 Location: Near Joliet Illinois Age: 39 Posts: 3,667	Unplug the external and try again. __________________ Motherboard - Gigabyte GA-EP45-UD3R CPU - E8400 Memory - 2GB Corsair XMS2 (2x 1gb) Graphics - ATI HD3870 Hard Drives - 250GB Seagate DVD Drive - Lite-On DVD Burner - Lite-On Power Supply - Rosewill RP600V2-S-SL 600W 22" Acer widescreen AL2216WBD

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08-31-2009, 04:54 PM	#3 (permalink)
ksaarine New Member Join Date: Aug 2009 Posts: 2	I have tried that... but still no luck. Thanks for the feedback though!