Now what ?

kelly · 09-02-2009, 07:17 AM

I've been trying to fix my computer but not having much luck, here are some of the problems I'm having.

Desktop links are not opening with less than 20 clicks or more.

Screen flashes white.

Right click disabled at times.

My Real Player seems to be infested and won't play properly.

I've tried downloading Housecall 6.5 many times but I keep getting errors and the mouse becomes disabled, I have to unplug the computer and restart.

Something is preventing access to my Hijack This logs.

I just downloaded Malwarebytes, performed a scan then the program disappeared before showing any results, now when I click the desktop icon for Malwarebytes I'm denied access.

As I wrote this the screen has flashed white a few times. I'll post a few screen shots of Trojans I've discovered if I can.

Any help would be greatly appreciated !

Kelly.

kelly · 09-02-2009, 07:35 AM

My AVG detected these five Trojans, I'm not sure what to do with them if removing them makes my computer crash. what do I do ?

This is what I get when I try to use my Hijack This

**brian** · 09-02-2009, 07:38 AM

Try booting into safe mode,

kelly · 09-02-2009, 10:56 AM

Thanks Brian, what does that do and how do I do it ?

**brian** · 09-03-2009, 12:37 AM

Safe mode sometimes will prevent a virus from running, it basically just runs what is needed. However some viruses can damage safemode but its worth trying. shut down your computer and turn it on, right after you see the bios screen and before you see the windows logo, press f8 repeatedly. you will then be asked how to boot. Choose safe mode. Once inside try to run virus scans again.

enothor · 09-03-2009, 12:58 AM

Use Malwarebytes and ccleaner, they should be best at detecting and removing any messed up files or infected files.

ultipig · 09-04-2009, 08:03 AM

Oh, crap trojans are a HUGE pain in the rear. My parent's dell has been hacked countless times, all from trojans. I have learned that investing in Norton 360 if the best way to go, I buy it every year. As the name suggests, it has 360 protection, and prevents practically anything from hacking your computer. Here is the link to buy, http://www.newegg.com/Product/Produc...tec-_-32108428 And here is the link to learn: http://www.symantec.com/norton360/

Good Luck!

Voltt · 09-25-2009, 03:11 PM

Quote:

Originally Posted by ultipig

Oh, crap trojans are a HUGE pain in the rear. My parent's dell has been hacked countless times, all from trojans. I have learned that investing in Norton 360 if the best way to go, I buy it every year. As the name suggests, it has 360 protection, and prevents practically anything from hacking your computer. Here is the link to buy, http://www.newegg.com/Product/Produc...tec-_-32108428 And here is the link to learn: http://www.symantec.com/norton360/

Good Luck!

NEVER EVER buy Norton! EVER I'm sorry it just has to be said,,, its the worst programme ever made.

kelly · 09-25-2009, 06:38 AM

I've not been ab;e to access this site for quite awhile now my computer is under a constant attack, pop ups won't even allow me to do anything, I've tried using malwarebytes in safe mode but it still won't work. now what do I do ? call a computer shop to come fix it ? is that possible ? can anyone help !

Bodaggit23 · 09-25-2009, 06:41 AM

Quote:

Originally Posted by kelly

I've not been ab;e to access this site for quite awhile now my computer is under a constant attack, pop ups won't even allow me to do anything, I've tried using malwarebytes in safe mode but it still won't work. now what do I do ? call a computer shop to come fix it ? is that possible ? can anyone help !

You need to reload your OS. Backup what files you can and start over.

09-02-2009, 07:17 AM	#1 (permalink)
kelly New Member Join Date: Mar 2008 Posts: 21	Now what ? I've been trying to fix my computer but not having much luck, here are some of the problems I'm having. Desktop links are not opening with less than 20 clicks or more. Screen flashes white. Right click disabled at times. My Real Player seems to be infested and won't play properly. I've tried downloading Housecall 6.5 many times but I keep getting errors and the mouse becomes disabled, I have to unplug the computer and restart. Something is preventing access to my Hijack This logs. I just downloaded Malwarebytes, performed a scan then the program disappeared before showing any results, now when I click the desktop icon for Malwarebytes I'm denied access. As I wrote this the screen has flashed white a few times. I'll post a few screen shots of Trojans I've discovered if I can. Any help would be greatly appreciated ! Kelly. Last edited by kelly; 09-02-2009 at 07:19 AM.

09-02-2009, 07:38 AM	#3 (permalink)
brian Moderator Join Date: Jun 2007 Location: California Age: 17 Posts: 4,957	Try booting into safe mode, __________________ Nauru our homeland, the land we dearly love

09-03-2009, 12:37 AM	#5 (permalink)
brian Moderator Join Date: Jun 2007 Location: California Age: 17 Posts: 4,957	Safe mode sometimes will prevent a virus from running, it basically just runs what is needed. However some viruses can damage safemode but its worth trying. shut down your computer and turn it on, right after you see the bios screen and before you see the windows logo, press f8 repeatedly. you will then be asked how to boot. Choose safe mode. Once inside try to run virus scans again. __________________ Nauru our homeland, the land we dearly love

09-04-2009, 08:03 AM	#7 (permalink)
ultipig Bronze Member Join Date: Jun 2009 Posts: 32	Oh, crap trojans are a HUGE pain in the rear. My parent's dell has been hacked countless times, all from trojans. I have learned that investing in Norton 360 if the best way to go, I buy it every year. As the name suggests, it has 360 protection, and prevents practically anything from hacking your computer. Here is the link to buy, http://www.newegg.com/Product/Produc...tec-_-32108428 And here is the link to learn: http://www.symantec.com/norton360/ Good Luck! __________________ No, I'm just that awesome. - ASUS M3N2-D AMD Phenom II 9750 x4 ATI Radeon HD 4650

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09-02-2009, 07:35 AM	#2 (permalink)
kelly New Member Join Date: Mar 2008 Posts: 21	My AVG detected these five Trojans, I'm not sure what to do with them if removing them makes my computer crash. what do I do ? This is what I get when I try to use my Hijack This

09-02-2009, 10:56 AM	#4 (permalink)
kelly New Member Join Date: Mar 2008 Posts: 21	Thanks Brian, what does that do and how do I do it ?

09-03-2009, 12:58 AM	#6 (permalink)
enothor Bronze Member Join Date: Aug 2009 Location: Morgantown, WV Posts: 56	Use Malwarebytes and ccleaner, they should be best at detecting and removing any messed up files or infected files.

09-25-2009, 06:38 AM	#9 (permalink)
kelly New Member Join Date: Mar 2008 Posts: 21	I've not been ab;e to access this site for quite awhile now my computer is under a constant attack, pop ups won't even allow me to do anything, I've tried using malwarebytes in safe mode but it still won't work. now what do I do ? call a computer shop to come fix it ? is that possible ? can anyone help !