Possible codec issue? No sound from WMP or WMC

ukulele_ninja · 09-05-2009, 04:10 PM

My brother recently bought (against better judgement) a dell desktop to use a media center PC. Well he told the guy he was going to be using HDMI to his his 72" tv and wanted 1080P and 64-bit windows. Well what they sent him was a 32bit OS and an onboard graphics card that could not even support 720P. So they roped him into a new Geforce 9600GT with HDMI out.

So I got it hooked up and got the internal SPDIF connection setup between the card and the mobo and works fine, except now he can't get any sound from windows media player or windows media center. I have him setup to use 'mymovies' plugin for WMC so he can rip his movies as ISO's and play them and the video looks great but no sound. This happens even if you just try to play a dvd from these programs although vlc and other programs play them fine with sound.

Would this be a codec issue? And if so how do you download a new windows media codec?

**johnb35** · 09-05-2009, 04:23 PM

I would say it was more of a driver issue then a codec issue. Codec issues are more video related than audio. Is the HDMI audio driver installed?

ukulele_ninja · 09-05-2009, 04:44 PM

As far as I know... But I'm not positive. The video card did not have one or any audio settings because I thought the same thing. Technically the audio is being handled by the onboard sound but the internal SPDIF routes it to the hdmi on the video card. I could not find anything about audio drivers on the msi website.

Kosh · 09-06-2009, 02:45 AM

well you mention only 32 or 64 bit os what os?if its new i would assume vista.check the sound properties in the control panel see if there is an hdmi audio device listed.make sure the players are set to use windows default audio settings.

ukulele_ninja · 09-06-2009, 02:58 AM

Its set in audio properties to play through the hdmi output. All other audio plays perfectly fine, just WMP and WMC play with no sound. Im not sure if theres seperate audio options for those or not. We ran setup in WMC and the setup video played sound and set the speakers correctly, but when you try to watch a movie its a no go. I should mention that music plays fine too.

ukulele_ninja · 09-07-2009, 01:02 AM

bump

09-05-2009, 04:10 PM	#1 (permalink)
ukulele_ninja VIP Member Join Date: Jul 2007 Location: Ohio Age: 23 Posts: 4,197	Possible codec issue? No sound from WMP or WMC My brother recently bought (against better judgement) a dell desktop to use a media center PC. Well he told the guy he was going to be using HDMI to his his 72" tv and wanted 1080P and 64-bit windows. Well what they sent him was a 32bit OS and an onboard graphics card that could not even support 720P. So they roped him into a new Geforce 9600GT with HDMI out. So I got it hooked up and got the internal SPDIF connection setup between the card and the mobo and works fine, except now he can't get any sound from windows media player or windows media center. I have him setup to use 'mymovies' plugin for WMC so he can rip his movies as ISO's and play them and the video looks great but no sound. This happens even if you just try to play a dvd from these programs although vlc and other programs play them fine with sound. Would this be a codec issue? And if so how do you download a new windows media codec? __________________ http://raptr.com/badge/7183de702f2e4...bbc43e0/fs.png

09-05-2009, 04:23 PM	#2 (permalink)
johnb35 Moderator Join Date: Sep 2005 Location: Near Joliet Illinois Age: 39 Posts: 3,612	I would say it was more of a driver issue then a codec issue. Codec issues are more video related than audio. Is the HDMI audio driver installed? __________________ Motherboard - Gigabyte GA-EP45-UD3R CPU - E8400 Memory - 2GB Corsair XMS2 (2x 1gb) Graphics - ATI HD3870 Hard Drives - 250GB Seagate DVD Drive - Lite-On DVD Burner - Lite-On Power Supply - Rosewill RP600V2-S-SL 600W 22" Acer widescreen AL2216WBD

09-05-2009, 04:44 PM	#3 (permalink)
ukulele_ninja VIP Member Join Date: Jul 2007 Location: Ohio Age: 23 Posts: 4,197	As far as I know... But I'm not positive. The video card did not have one or any audio settings because I thought the same thing. Technically the audio is being handled by the onboard sound but the internal SPDIF routes it to the hdmi on the video card. I could not find anything about audio drivers on the msi website. __________________ http://raptr.com/badge/7183de702f2e4...bbc43e0/fs.png

09-06-2009, 02:45 AM	#4 (permalink)
Kosh Silver Member Join Date: Aug 2009 Location: Vorlon homeworld Posts: 102	well you mention only 32 or 64 bit os what os?if its new i would assume vista.check the sound properties in the control panel see if there is an hdmi audio device listed.make sure the players are set to use windows default audio settings. __________________ Gigabyte p35 Intel c2q 6600@3.0 Evga gtx260 suplerclocked Ocz platinum ddr3 1333 Seagate 7200.10 250gb hdd Wester digital 1tb hdd Lg blu ray burner Vizio 32 inch 1080p hdtv Windows 7 professional 64 bit

09-06-2009, 02:58 AM	#5 (permalink)
ukulele_ninja VIP Member Join Date: Jul 2007 Location: Ohio Age: 23 Posts: 4,197	Its set in audio properties to play through the hdmi output. All other audio plays perfectly fine, just WMP and WMC play with no sound. Im not sure if theres seperate audio options for those or not. We ran setup in WMC and the setup video played sound and set the speakers correctly, but when you try to watch a movie its a no go. I should mention that music plays fine too. __________________ http://raptr.com/badge/7183de702f2e4...bbc43e0/fs.png

09-07-2009, 01:02 AM	#6 (permalink)
ukulele_ninja VIP Member Join Date: Jul 2007 Location: Ohio Age: 23 Posts: 4,197	bump __________________ http://raptr.com/badge/7183de702f2e4...bbc43e0/fs.png

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