No sound in my user profile only

Loki_762 · 09-14-2009, 03:50 AM

For the last week or so, I have had no sound on my user profile. Not while on the internet, not while using I-tunes, not while doing things that normally cause sounds. My wife, on the other hand, still has sound on her profile, so I know that the speakers are plugged in. I am guessing that a setting is off, but I have no idea what it could be. I have checked the speakers, I have checked the playback control to make sure nothing is muted. I have no idea what else to check, or what it could possibly be. Does anyone have any suggestions about what I should check?
Thanks,
Chris

tlarkin · 09-14-2009, 04:53 AM

What kind of computer is it and what kind of Operating System are you running? Is it a Windows machine?

Kosh · 09-14-2009, 05:28 AM

go into sound properties in the control panel.under the sounds tab select windows default then hit apply,and ok.that should restore your windows sounds back to default.

Loki_762 · 09-14-2009, 03:12 PM

The computer is a Dell, and it is operating system is Windows XP. I tried the audio properties thing where I switched it to Windows default, and nothing happened. I spoke to my wife last night, and she says that now it is happening on her profile as well.
Thanks,
Chris

kimsland · 09-14-2009, 03:20 PM

Confirm your Antivirus software is up to date (usually right click on tray icon and check for updates)
Then download and run Free Malwarebytes > Install it > Update it > And run a full scan
Remove all found Malwares at the end of the Scan by selecting "Next"

Loki_762 · 09-16-2009, 06:10 AM

My antivirus is working, and I updated Malware, ran it on the deep scan, got one thing, got rid of it, and sound still isn't working. Ugh. Any other thoughts?
Thanks,
Chris

kimsland · 09-16-2009, 06:13 AM

Yes
Re-Download your Sound Driver and install it again
All your drivers can be found here: http://support.dell.com/support/down...555&l=en&s=biz

Loki_762 · 09-17-2009, 06:29 AM

Went there, only two drivers that were optional, and came out in 2005. Neither one would install. Is there a different page where I can get the ORIGINAL driver at?
Thanks
Chris

kimsland · 09-17-2009, 06:39 AM

No
That's the best driver (and original) already
But you may need to do all Windows Service Pack updates first (actually all Security updates preferably)
And you need to be logged on to an Administrator privilidged account, to do this

The other issue is that they wouldn't install because they are already installed
In this case you could check Control Panel > Programs, and uninstall the presently installed ones (software and driver program)

Loki_762 · 09-19-2009, 07:02 PM

Well, tried that as well, and when I tried to install the drivers, it said it cannot install, and to make sure my sound card is properly installed. Bum sound card, perhaps?
Thanks,
Chris

09-14-2009, 03:50 AM	#1 (permalink)
Loki_762 New Member Join Date: Sep 2009 Posts: 5	No sound in my user profile only For the last week or so, I have had no sound on my user profile. Not while on the internet, not while using I-tunes, not while doing things that normally cause sounds. My wife, on the other hand, still has sound on her profile, so I know that the speakers are plugged in. I am guessing that a setting is off, but I have no idea what it could be. I have checked the speakers, I have checked the playback control to make sure nothing is muted. I have no idea what else to check, or what it could possibly be. Does anyone have any suggestions about what I should check? Thanks, Chris

09-14-2009, 04:53 AM	#2 (permalink)
tlarkin VIP Member Join Date: Apr 2006 Location: Kansas City, MO Posts: 9,931	What kind of computer is it and what kind of Operating System are you running? Is it a Windows machine? __________________ Typical Signature: <Computer Specs> -numbers I read off a box -parts I assembled in a case all by myself -benchmark score "Will the man with telekenesis please raise my hand?" - Vonnegut chown -R us /.base Get a grep!

09-14-2009, 05:28 AM	#3 (permalink)
Kosh Silver Member Join Date: Aug 2009 Location: Vorlon homeworld Posts: 102	go into sound properties in the control panel.under the sounds tab select windows default then hit apply,and ok.that should restore your windows sounds back to default. __________________ Gigabyte p35 Intel c2q 6600@3.0 Evga gtx260 suplerclocked Ocz platinum ddr3 1333 Seagate 7200.10 250gb hdd Wester digital 1tb hdd Lg blu ray burner Vizio 32 inch 1080p hdtv Windows 7 professional 64 bit

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09-14-2009, 03:12 PM	#4 (permalink)
Loki_762 New Member Join Date: Sep 2009 Posts: 5	The computer is a Dell, and it is operating system is Windows XP. I tried the audio properties thing where I switched it to Windows default, and nothing happened. I spoke to my wife last night, and she says that now it is happening on her profile as well. Thanks, Chris

09-14-2009, 03:20 PM	#5 (permalink)
kimsland Platinum Member Join Date: Sep 2009 Posts: 882	Confirm your Antivirus software is up to date (usually right click on tray icon and check for updates) Then download and run Free Malwarebytes > Install it > Update it > And run a full scan Remove all found Malwares at the end of the Scan by selecting "Next"

09-16-2009, 06:10 AM	#6 (permalink)
Loki_762 New Member Join Date: Sep 2009 Posts: 5	My antivirus is working, and I updated Malware, ran it on the deep scan, got one thing, got rid of it, and sound still isn't working. Ugh. Any other thoughts? Thanks, Chris

09-16-2009, 06:13 AM	#7 (permalink)
kimsland Platinum Member Join Date: Sep 2009 Posts: 882	Yes Re-Download your Sound Driver and install it again All your drivers can be found here: http://support.dell.com/support/down...555&l=en&s=biz

09-17-2009, 06:29 AM	#8 (permalink)
Loki_762 New Member Join Date: Sep 2009 Posts: 5	Went there, only two drivers that were optional, and came out in 2005. Neither one would install. Is there a different page where I can get the ORIGINAL driver at? Thanks Chris

09-17-2009, 06:39 AM	#9 (permalink)
kimsland Platinum Member Join Date: Sep 2009 Posts: 882	No That's the best driver (and original) already But you may need to do all Windows Service Pack updates first (actually all Security updates preferably) And you need to be logged on to an Administrator privilidged account, to do this The other issue is that they wouldn't install because they are already installed In this case you could check Control Panel > Programs, and uninstall the presently installed ones (software and driver program)

09-19-2009, 07:02 PM	#10 (permalink)
Loki_762 New Member Join Date: Sep 2009 Posts: 5	Well, tried that as well, and when I tried to install the drivers, it said it cannot install, and to make sure my sound card is properly installed. Bum sound card, perhaps? Thanks, Chris