windows mail and IMAP4 mail

gadusmorhua · 09-15-2009, 08:43 AM

I have just set up my mobile phone to handle email, but in the process Yahoo have changed my POP3 account to an IMAP4, with the result that windows mail won't handle it.Any suggestions?
Thanks!

kimsland · 09-15-2009, 09:08 AM

I'm not sure if this works or not:
IMAP incoming server: imap.mail.yahoo.com
Username is yahoo id without @yahoo.com
Otherwise just use Gmail or Live

gadusmorhua · 09-15-2009, 06:22 PM

Thanks, but the problem just got worse- windows mail won't load at all, any clever ideas?

kimsland · 09-16-2009, 12:04 AM

Yes, call your mobile phone Internet provider support line, and ask the how to set up your email on your phone
Good luck and let us know how you go

gadusmorhua · 09-16-2009, 07:05 AM

I din't think I have made things clear.I set up my mobile for email o.k, but afterwards noticed that my email account has changed from a POP3 to IMAP4, with the result that windows mail couldn't handle it.Now the programme won't even open, so I can't even try to change settings- even if I knew how!
Thanks for your interest,
Richard

kimsland · 09-16-2009, 07:12 AM

Start > Search and type regedit.
Then go to this registry key

HKEY_CURRENT_USER\Software\Microsoft\Windows Mail

and right click it and choose Export to back it up.

Then make sure Windows Mail is closed and right click on the key again and choose Delete. (Note you could just delete the subfolder called "Junk Mail", this may work too)

Then try starting Windows mail again.

gadusmorhua · 09-16-2009, 08:01 AM

Well Done! Why didn't I think of that? Because I don't know anything about computers, I suppose.
A million thanks,
Richard

kimsland · 09-16-2009, 08:56 AM

OK so it worked (?) Well anyway thanks for the update

Even though you are probably back at square 1 with Yahoo still not working
Did you need any more help?

gadusmorhua · 09-16-2009, 09:19 AM

I got Yahoo working, figured out how to change the settings.All is peaceful now I've stopped swearing.
Thanks again.
Richard

kimsland · 09-16-2009, 09:23 AM

Do you happen to have Norton Antivirus installed?
Because this is usually the reason of Windows Mail corruption (I think it may be the spam mail folder or something)
Anyway, done

09-15-2009, 08:43 AM	#1 (permalink)
gadusmorhua New Member Join Date: Nov 2008 Posts: 17	windows mail and IMAP4 mail I have just set up my mobile phone to handle email, but in the process Yahoo have changed my POP3 account to an IMAP4, with the result that windows mail won't handle it.Any suggestions? Thanks!

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09-15-2009, 09:08 AM	#2 (permalink)
kimsland Platinum Member Join Date: Sep 2009 Posts: 882	I'm not sure if this works or not: IMAP incoming server: imap.mail.yahoo.com Username is yahoo id without @yahoo.com Otherwise just use Gmail or Live

09-15-2009, 06:22 PM	#3 (permalink)
gadusmorhua New Member Join Date: Nov 2008 Posts: 17	Thanks, but the problem just got worse- windows mail won't load at all, any clever ideas?

09-16-2009, 12:04 AM	#4 (permalink)
kimsland Platinum Member Join Date: Sep 2009 Posts: 882	Yes, call your mobile phone Internet provider support line, and ask the how to set up your email on your phone Good luck and let us know how you go

09-16-2009, 07:05 AM	#5 (permalink)
gadusmorhua New Member Join Date: Nov 2008 Posts: 17	I din't think I have made things clear.I set up my mobile for email o.k, but afterwards noticed that my email account has changed from a POP3 to IMAP4, with the result that windows mail couldn't handle it.Now the programme won't even open, so I can't even try to change settings- even if I knew how! Thanks for your interest, Richard

09-16-2009, 07:12 AM	#6 (permalink)
kimsland Platinum Member Join Date: Sep 2009 Posts: 882	Start > Search and type regedit. Then go to this registry key HKEY_CURRENT_USER\Software\Microsoft\Windows Mail and right click it and choose Export to back it up. Then make sure Windows Mail is closed and right click on the key again and choose Delete. (Note you could just delete the subfolder called "Junk Mail", this may work too) Then try starting Windows mail again.

09-16-2009, 08:01 AM	#7 (permalink)
gadusmorhua New Member Join Date: Nov 2008 Posts: 17	Well Done! Why didn't I think of that? Because I don't know anything about computers, I suppose. A million thanks, Richard

09-16-2009, 08:56 AM	#8 (permalink)
kimsland Platinum Member Join Date: Sep 2009 Posts: 882	OK so it worked (?) Well anyway thanks for the update Even though you are probably back at square 1 with Yahoo still not working Did you need any more help?

09-16-2009, 09:19 AM	#9 (permalink)
gadusmorhua New Member Join Date: Nov 2008 Posts: 17	I got Yahoo working, figured out how to change the settings.All is peaceful now I've stopped swearing. Thanks again. Richard

09-16-2009, 09:23 AM	#10 (permalink)
kimsland Platinum Member Join Date: Sep 2009 Posts: 882	Do you happen to have Norton Antivirus installed? Because this is usually the reason of Windows Mail corruption (I think it may be the spam mail folder or something) Anyway, done