wireless quit working on pc

bull88 · 10-02-2009, 03:24 AM

My son had a good wireless connection in his apartment for a month. There is a cable modem and Motorola router in the living room and his roomates use laptops on the second floor. My son has a pc with a wireless usb adapter also on the second floor. Signal strength dropped to "very weak" without warning and he lost his connection. Both laptops continue to function as usual. I brought him a spare adapter from home that he had used before on his pc, but still got "very weak" signal. They have Comcast cable and a phone tech could not get it working. We are at a loss. Before we buy a second modem for him and hard wire his pc, can anyone tell me what happened. Nobody moved any hardware and my son didn't touch any settings. It's a mystery.

kimsland · 10-02-2009, 04:18 AM

Malware?

Have a look at this > Guide
Note you may need to use a USB flash drive to download the updates and copy them to his computer
Oh and I've found that a faulty AVG or Norton Antivirus can cause these types of issues, if you have that installed uninstall it, and run the > Removal Tools

10-02-2009, 03:24 AM	#1 (permalink)
bull88 New Member Join Date: May 2004 Location: western pennsylvania Age: 61 Posts: 18	wireless quit working on pc My son had a good wireless connection in his apartment for a month. There is a cable modem and Motorola router in the living room and his roomates use laptops on the second floor. My son has a pc with a wireless usb adapter also on the second floor. Signal strength dropped to "very weak" without warning and he lost his connection. Both laptops continue to function as usual. I brought him a spare adapter from home that he had used before on his pc, but still got "very weak" signal. They have Comcast cable and a phone tech could not get it working. We are at a loss. Before we buy a second modem for him and hard wire his pc, can anyone tell me what happened. Nobody moved any hardware and my son didn't touch any settings. It's a mystery.

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10-02-2009, 04:18 AM	#2 (permalink)
kimsland Platinum Member Join Date: Sep 2009 Posts: 882	Malware? Have a look at this > Guide Note you may need to use a USB flash drive to download the updates and copy them to his computer Oh and I've found that a faulty AVG or Norton Antivirus can cause these types of issues, if you have that installed uninstall it, and run the > Removal Tools