computer not recognizing IDE drives after Graphics install

Robbyho · 10-05-2009, 09:59 PM

I installed an ATI Sapphire HD3870 and after my computer stopped recognizing my two IDE drives and only my sata drive. I check cables and all seems fine, the only difference is that the graphics card was installed. i updated the bios and can't seem to find any advice online. Any ideas what i should check?

Thanks, the computer is:

xp professional 32
mobo - Intel DG35EC Socket 775 Motherboard
CPU - Intel Core 2 Duo E7400 2.8Ghz 3MB 1066FSB CPU
Ram -ULTRA 2048MB PC5400 DDR2 667MHZ
HDD - Seagate 500GB Serial ATA HD 7200/16MB/SATA-3G

One ide is a 500g seagate I believe and the other is an 80 gig maxtor. Both are older, but they were recognized fine before.

StrangleHold · 10-06-2009, 01:33 AM

What Power Supply do you have?

superldg · 10-06-2009, 08:04 AM

Have you disconnected the 2 drives when you put in the video card? Check the master/slave position on ide cable. And did you hear both drives spinning up normally?

Robbyho · 10-06-2009, 01:32 PM

ULTRA LS600 600W ATX POWER SUPPLY

Last night I removed the graphics card and the computer will now read the hard drives. I moved my important files, but I know that when I reinstall the graphics card I'm going to get the same problem. It's like the mobo disables the IDE slot whenever the graphics card is in place.

I didn't see if they were spinning before, but all the cables were plugged in fine and checked many times.

How should the master/slaves be set? again I have 1 sata which works and two ide hdds.

Thanks for the replies.

**The_Other_One** · 10-06-2009, 02:00 PM

Master and slave settings are just for the IDE drives and depends on your configuration. Really though, as long as the drives don't conflict (both masters or both slaves) it doesn't really matters which is which setting.

Seeing as the drives work without the card, have you checked they are still spinning when it's installed? For others, it apparently has 32A on a single 12v rail. This isn't wonderful, but I'd think it'd be adequate.

Assuming the drives do spin up, do they show up in the bios while the card's installed? If so, have you tried/could you try another OS? Perhaps booting to a Linux LiveCD to see if the drives are mountable (IE if it's a software/windows problem).

superldg · 10-06-2009, 08:50 PM

On the IDE cable, MASTER drive to BLACK ide connector, SLAVE to GREY connector. If you didn't make any change, leave it as is.
Check if they spin up while the card installed.
Check bios for the drives when booting.
Check DEVICE MANAGER to see if there is any yellow question mark or exclaimation point anywhere.

10-05-2009, 09:59 PM	#1 (permalink)
Robbyho New Member Join Date: Oct 2009 Posts: 2	computer not recognizing IDE drives after Graphics install I installed an ATI Sapphire HD3870 and after my computer stopped recognizing my two IDE drives and only my sata drive. I check cables and all seems fine, the only difference is that the graphics card was installed. i updated the bios and can't seem to find any advice online. Any ideas what i should check? Thanks, the computer is: xp professional 32 mobo - Intel DG35EC Socket 775 Motherboard CPU - Intel Core 2 Duo E7400 2.8Ghz 3MB 1066FSB CPU Ram -ULTRA 2048MB PC5400 DDR2 667MHZ HDD - Seagate 500GB Serial ATA HD 7200/16MB/SATA-3G One ide is a 500g seagate I believe and the other is an 80 gig maxtor. Both are older, but they were recognized fine before.

10-06-2009, 01:33 AM	#2 (permalink)
StrangleHold VIP Member Join Date: Nov 2005 Posts: 11,178	What Power Supply do you have? __________________ NZXT Apollo S75QB 750W ZEROtherm FZ120 Phenom II 720BE (X4) 3.5GHZ. Gigabyte GA MA790X UD4P G Skill DDR2 1066 4GB. MSI GTS 250 Seagate 7200.12 500GB. Welcome to the show

10-06-2009, 02:00 PM	#5 (permalink)
The_Other_One Super Moderator Join Date: Mar 2005 Location: Lexington, NC Age: 25 Posts: 13,418	Master and slave settings are just for the IDE drives and depends on your configuration. Really though, as long as the drives don't conflict (both masters or both slaves) it doesn't really matters which is which setting. Seeing as the drives work without the card, have you checked they are still spinning when it's installed? For others, it apparently has 32A on a single 12v rail. This isn't wonderful, but I'd think it'd be adequate. Assuming the drives do spin up, do they show up in the bios while the card's installed? If so, have you tried/could you try another OS? Perhaps booting to a Linux LiveCD to see if the drives are mountable (IE if it's a software/windows problem). __________________ Primary- i7 920 \| 6GB RAM \| 9800GT \| 160+160+500GB Secondary- Athlon X2 4200 \| 2GB RAM \| 7600GT \| 80+250GB Netbook - Atom N280 \| 2GB RAM \| GMA945\| 160GB

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Switch to Linear Mode Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Installing IDE drives on newer machines...	mplumridge	Computer Memory and Hard Drives	2	06-01-2009 06:48 PM
WD Western Digital External Hard Drive 320GB Passport Won't Work - WHY?	Pauly73Drifter	Computer Memory and Hard Drives	63	12-11-2008 05:29 PM
Computer is messed up	bcorz	Desktop Computers	3	10-05-2008 05:45 AM
How can I install an operating program on a computer that only has a floppy drive??	davidleewriter	Desktop Computers	3	03-15-2008 12:17 AM
Computer won't read USB drives	Nastybutler187	Computer Memory and Hard Drives	17	06-19-2006 04:11 PM

10-06-2009, 08:04 AM	#3 (permalink)
superldg Bronze Member Join Date: Sep 2009 Location: Ca Posts: 28	Have you disconnected the 2 drives when you put in the video card? Check the master/slave position on ide cable. And did you hear both drives spinning up normally?

10-06-2009, 01:32 PM	#4 (permalink)
Robbyho New Member Join Date: Oct 2009 Posts: 2	ULTRA LS600 600W ATX POWER SUPPLY Last night I removed the graphics card and the computer will now read the hard drives. I moved my important files, but I know that when I reinstall the graphics card I'm going to get the same problem. It's like the mobo disables the IDE slot whenever the graphics card is in place. I didn't see if they were spinning before, but all the cables were plugged in fine and checked many times. How should the master/slaves be set? again I have 1 sata which works and two ide hdds. Thanks for the replies.

10-06-2009, 08:50 PM	#6 (permalink)
superldg Bronze Member Join Date: Sep 2009 Location: Ca Posts: 28	On the IDE cable, MASTER drive to BLACK ide connector, SLAVE to GREY connector. If you didn't make any change, leave it as is. Check if they spin up while the card installed. Check bios for the drives when booting. Check DEVICE MANAGER to see if there is any yellow question mark or exclaimation point anywhere.