Kaspersky 2010 has detected a virus, how do I clean it?

KPC84 · 10-07-2009, 06:29 PM

Title says it all. My Kaspersky 2010 found a virus. Under status it says detected. It doesn't give me an option to clean it or delete it or anything. I've never had a virus software say it actually found a virus. What am I supposed to do with it?

TFT · 10-07-2009, 08:37 PM

Reading Kaperskys documentation if your settings are set for "Automatic" then Kapersky will not prompt you if a virus is found, but will attempt "Disinfect" and if that fails it will delete the file. This is without user intervention.

KPC84 · 10-07-2009, 08:57 PM

Quote:

Originally Posted by TFT

Reading Kaperskys documentation if your settings are set for "Automatic" then Kapersky will not prompt you if a virus is found, but will attempt "Disinfect" and if that fails it will delete the file. This is without user intervention.

I was notified by the program that the virus was found, so it must not be set to automatic.

Is there anyone more familiar with Kaspersky that could provide some insight? Just looking to know if I have to somehow manually clean the file.

Cheers

kimsland · 10-08-2009, 07:32 AM

Update Kaspersky and run a full scan
During the scan if any Virus is found you will be given options on what to do

The settings in Kaspersky are very thorough, I suggest you start going through them and only change what you know is correct (ie default settings setup is preferred)

MrCool0760 · 10-09-2009, 03:49 AM

this is how most antivirus software works. it will tell you all the bad stuff it detected, but it does automatically delete (or whatever else it needs to do to make sure ur system is safe). so when that comes up with MOST software, generally it has already deleted the virus

10-07-2009, 06:29 PM	#1 (permalink)
KPC84 Gold Member Join Date: Oct 2006 Location: New Hampshire Age: 25 Posts: 283	Kaspersky 2010 has detected a virus, how do I clean it? Title says it all. My Kaspersky 2010 found a virus. Under status it says detected. It doesn't give me an option to clean it or delete it or anything. I've never had a virus software say it actually found a virus. What am I supposed to do with it? __________________ KPC84

10-07-2009, 08:37 PM	#2 (permalink)
TFT VIP Member Join Date: Oct 2006 Location: Yorkshire, UK Posts: 3,663	Reading Kaperskys documentation if your settings are set for "Automatic" then Kapersky will not prompt you if a virus is found, but will attempt "Disinfect" and if that fails it will delete the file. This is without user intervention. __________________ Operator: Dave Operating System: XP Professional SP2 Processor: Intel E6750 Core Duo@3.20GHz Graphics: Nvidia 8500GT C: Drive 500GB D: Drive 200GB Memory: 2GB Monitor: 22" Widescreen ------------------------------------------------ Winner of Photo Tournament - Eerie, Dark, Creepy--etc.

10-09-2009, 03:49 AM	#5 (permalink)
MrCool0760 Bronze Member Join Date: Mar 2007 Posts: 49	this is how most antivirus software works. it will tell you all the bad stuff it detected, but it does automatically delete (or whatever else it needs to do to make sure ur system is safe). so when that comes up with MOST software, generally it has already deleted the virus __________________ Acer Laptop Windows Vista 64 300GB HDD with 1TB external 4GB RAM Intel Core 2 Duo @2.4Ghz

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10-08-2009, 07:32 AM	#4 (permalink)
kimsland Platinum Member Join Date: Sep 2009 Posts: 882	Update Kaspersky and run a full scan During the scan if any Virus is found you will be given options on what to do The settings in Kaspersky are very thorough, I suggest you start going through them and only change what you know is correct (ie default settings setup is preferred)