Graphic Card Help

obxdude018 · 11-03-2009, 11:14 PM

Ok I just bought a ATI Radeon 4850HD card, I put the card in, ran the computer then installed the driver, but when I restart the computer, I get a blue screen saying a new or recently installed device is causing an unexpected problem. I can't get past this blue screen, Windows searches for a way to fix it, but only brings up system restore. I have a 650 watt PSU, AMD 780G Mobo. What could be the problem.

linkin93 · 11-04-2009, 02:05 AM

Did you disable and uninstall the integrated/previous graphics card? you should do that first. once you stick the 4850 in go into your bios and set the "primary display adapter" to PCI-E

obxdude018 · 11-04-2009, 02:19 AM

I have uninstalled my HD 3200 graphic card, but still pretty much the same result, I get the blue screen that says memory crash dump resulting from recently installed hardware.

ScottALot · 11-04-2009, 03:01 AM

Are you using stock disc drivers? Try some new ones from a site.

obxdude018 · 11-04-2009, 03:18 AM

tried that as well, still no prevail

obxdude018 · 11-05-2009, 02:33 AM

Another thing, when I install the driver for my video card, I get an error message that says Application Install: out of disk space.

Here is the log Catalyst® Install Manager
Installation Report
11/04/09 20:10:01

Hardware information
Name RS780
Manufacturer ATI Technologies Inc
Device ID 0x9600
Vendor ID 0x1022
Class Code 0x060000
Revision ID 0x00
Subsystem ID 0x0155
Subsystem vendor ID 0x1025
Other hardware

Existing packagesCatalyst Control Center
ATI Catalyst Install Manager
HDMI Audio Driver
AVIVO64
HydraVision

Packages for install
ATI Catalyst Install ManagerFinal Status: Success
Version of Item: 3.0.728.0
Size: 20 Mbytes
HDMI Audio DriverFinal Status: Success
Version of Item: 5.00.60000.49
Size: 1 Mbytes
Microsoft Visual C++ 2005 SP1 RedistributableFinal Status: Fail
Version of Item: 8.0.56336
Size: 10 Mbytes

Other detected devices

Manufacturer ATI Technologies Inc
Device ID 0x960f
Vendor ID 0x1002
Class Code 0x040300
Revision ID 0x00
Subsystem ID 0x960f
Subsystem vendor ID 0x1002

Manufacturer ATI Technologies Inc
Device ID 0xaa30
Vendor ID 0x1002
Class Code 0x040300
Revision ID 0x00
Subsystem ID 0xaa30
Subsystem vendor ID 0x1545

ATI Integrated SATA Support
Manufacturer ATI Technologies Inc
Device ID 0x4390
Vendor ID 0x1002
Class Code 0x01018f
Revision ID 0x00
Subsystem ID 0x0155
Subsystem vendor ID 0x1025

ATI Integrated SMBus Support
Manufacturer ATI Technologies Inc
Device ID 0x4385
Vendor ID 0x1002
Class Code 0x0c0500
Revision ID 0x3a
Subsystem ID 0x0155
Subsystem vendor ID 0x1025

ATI Integrated SATA Support
Manufacturer ATI Technologies Inc
Device ID 0x439c
Vendor ID 0x1002
Class Code 0x01018a
Revision ID 0x00
Subsystem ID 0x0155
Subsystem vendor ID 0x1025

ATI Integrated Azalia Support
Manufacturer ATI Technologies Inc
Device ID 0x4383
Vendor ID 0x1002
Class Code 0x040300
Revision ID 0x00
Subsystem ID 0x0155
Subsystem vendor ID 0x1025

Error messages
Application Install: out of disk space

Also, I restarted my computer after running a driver sweep, my comp. automatically downloaded new drivers, I got two standard VGA Graphics Adapter both with little attention icons on them, the first one says

This device cannot start. (Code 10)

Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.

Second one says

Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)

You need to restart your computer before the changes you made to this device will take effect.

Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.

viper110110 · 11-05-2009, 02:58 AM

Quote:

Originally Posted by nicolezhu85

http://www.tradeshoes9.com/

please go away

on a more relevant note, try safe mode. If that works, try a fresh install of the new drivers. You can also try letting windows find a default driver.

Also make sure your pci-e card is selected as the primary in your bios, and disable the onboard/any other graphics chips

obxdude018 · 11-05-2009, 03:46 AM

This is what I am doing from the control panel I delete the drivers that are under my display adapters, I shut down, go into safe mode the run my driver sweeper, then reboot back, then I get both of the drivers showing up again, I believe my computer is recognizing the integrated chip as well as the one in my PCI-e slot to, so how do I disable the integrated chip. I'm sure it is through bios, but I never really understand anything in there.

11-03-2009, 11:14 PM	#1 (permalink)
obxdude018 New Member Join Date: Nov 2009 Posts: 13	Graphic Card Help Ok I just bought a ATI Radeon 4850HD card, I put the card in, ran the computer then installed the driver, but when I restart the computer, I get a blue screen saying a new or recently installed device is causing an unexpected problem. I can't get past this blue screen, Windows searches for a way to fix it, but only brings up system restore. I have a 650 watt PSU, AMD 780G Mobo. What could be the problem.

11-04-2009, 02:05 AM	#2 (permalink)
linkin93 Diamond Member Join Date: Jun 2009 Location: NSW, Australia Age: 16 Posts: 2,330	Did you disable and uninstall the integrated/previous graphics card? you should do that first. once you stick the 4850 in go into your bios and set the "primary display adapter" to PCI-E __________________ System CM Storm Scout - Asus P5N-E SLI - Core 2 Duo E4500 @ 3.02Ghz - 2x1GB Corsair XMS2 @ 900mhz - Sapphire HD 3870 - WD 250GB Caviar SE16 - SHAW 860W - Windows 7 Ultimate x64 Perhiprials Logitech G5 Mouse - Logitech R-10 Speakers - Targus Keyboard - HP L1470 17" 1280x1024 Monitor

11-04-2009, 03:01 AM	#4 (permalink)
ScottALot Diamond Member Join Date: Jun 2009 Location: Janesville, Wisconsin Posts: 1,256	Are you using stock disc drivers? Try some new ones from a site. __________________ http://www.scottalot.webs.com/ For Quality Computers Built by Yours Truly Scott a Lot, a lot of Scott. GAMERTAG: XxScotTrickxX , ADD ME DREAM AS IF YOU'LL LIVE FOREVER, LIVE AS IF YOU'LL DIE TODAY -- James Dean MotherBOARD

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11-04-2009, 02:19 AM	#3 (permalink)
obxdude018 New Member Join Date: Nov 2009 Posts: 13	I have uninstalled my HD 3200 graphic card, but still pretty much the same result, I get the blue screen that says memory crash dump resulting from recently installed hardware.

11-04-2009, 03:18 AM	#5 (permalink)
obxdude018 New Member Join Date: Nov 2009 Posts: 13	tried that as well, still no prevail

11-05-2009, 02:33 AM	#6 (permalink)
obxdude018 New Member Join Date: Nov 2009 Posts: 13	Another thing, when I install the driver for my video card, I get an error message that says Application Install: out of disk space. Here is the log Catalyst® Install Manager Installation Report 11/04/09 20:10:01 Hardware information Name RS780 Manufacturer ATI Technologies Inc Device ID 0x9600 Vendor ID 0x1022 Class Code 0x060000 Revision ID 0x00 Subsystem ID 0x0155 Subsystem vendor ID 0x1025 Other hardware Existing packagesCatalyst Control Center ATI Catalyst Install Manager HDMI Audio Driver AVIVO64 HydraVision Packages for install ATI Catalyst Install ManagerFinal Status: Success Version of Item: 3.0.728.0 Size: 20 Mbytes HDMI Audio DriverFinal Status: Success Version of Item: 5.00.60000.49 Size: 1 Mbytes Microsoft Visual C++ 2005 SP1 RedistributableFinal Status: Fail Version of Item: 8.0.56336 Size: 10 Mbytes Other detected devices Manufacturer ATI Technologies Inc Device ID 0x960f Vendor ID 0x1002 Class Code 0x040300 Revision ID 0x00 Subsystem ID 0x960f Subsystem vendor ID 0x1002 Manufacturer ATI Technologies Inc Device ID 0xaa30 Vendor ID 0x1002 Class Code 0x040300 Revision ID 0x00 Subsystem ID 0xaa30 Subsystem vendor ID 0x1545 ATI Integrated SATA Support Manufacturer ATI Technologies Inc Device ID 0x4390 Vendor ID 0x1002 Class Code 0x01018f Revision ID 0x00 Subsystem ID 0x0155 Subsystem vendor ID 0x1025 ATI Integrated SMBus Support Manufacturer ATI Technologies Inc Device ID 0x4385 Vendor ID 0x1002 Class Code 0x0c0500 Revision ID 0x3a Subsystem ID 0x0155 Subsystem vendor ID 0x1025 ATI Integrated SATA Support Manufacturer ATI Technologies Inc Device ID 0x439c Vendor ID 0x1002 Class Code 0x01018a Revision ID 0x00 Subsystem ID 0x0155 Subsystem vendor ID 0x1025 ATI Integrated Azalia Support Manufacturer ATI Technologies Inc Device ID 0x4383 Vendor ID 0x1002 Class Code 0x040300 Revision ID 0x00 Subsystem ID 0x0155 Subsystem vendor ID 0x1025 Error messages Application Install: out of disk space Also, I restarted my computer after running a driver sweep, my comp. automatically downloaded new drivers, I got two standard VGA Graphics Adapter both with little attention icons on them, the first one says This device cannot start. (Code 10) Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available. Second one says Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38) You need to restart your computer before the changes you made to this device will take effect. Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.

11-05-2009, 03:46 AM	#8 (permalink)
obxdude018 New Member Join Date: Nov 2009 Posts: 13	This is what I am doing from the control panel I delete the drivers that are under my display adapters, I shut down, go into safe mode the run my driver sweeper, then reboot back, then I get both of the drivers showing up again, I believe my computer is recognizing the integrated chip as well as the one in my PCI-e slot to, so how do I disable the integrated chip. I'm sure it is through bios, but I never really understand anything in there.