Problems with restarting and logon, pls help

SP1 · 07-04-2005, 01:39 PM

It seems that when I installed a desktop theme to my computer I am now having problems with logging off and logging on. Here is the problem. I downloaded a roses theme last week and then decided to change the theme. Ok that worked, no problem. Then when I restart my computer I see this rose theme background appear for a second and then the computer begins to restart. Then upon starting up I get a black screen that tells me I need to restore my system. I am using Win XP. So I choose the restore option and the computer begins to start up into Windows and when it gets to the desktop it starts using that rose theme background and then quickly changes to the new theme's background that I had selected before shutting down. I then proceed to delete all the files from this particular rose theme. The problem still keeps happening. So last night I decided to download this rose them again and save it to a folder to my desktop so I can do a search on the computer for every background file it comes with. I do the search for the files and the only ones it finds are the ones in a temp folder that I created on my desktop. I then delete the whole folder and empty the recycle bin and try to restart again. Well the same thing happens. Somehow there is still a file left on my computer from this theme that I cannot find and now it is corrupting my computer. I did a virus scan twice and it came up clean. I also did a spyware scan and that also came up clean.

Does anyone know why this is happening and how can I fix it. I never had a problem with restarting my computer until I installed this theme.

Thanks.

jesbax · 07-04-2005, 03:45 PM

you might of contracted a virus. run a virus scanner to get rid of it. if all else reinstall win xp

houssam_ballout · 07-04-2005, 04:26 PM

try to go to safe mode and then delelte all the files related to that theme. and then do a scan for all the computer using the new spyware and add-ware removal.

SP1 · 07-04-2005, 05:27 PM

I already deleted all the files plus ran a virus scan twice and the spyware scan. Everything came up clean.

PuddleJumper · 07-04-2005, 08:56 PM

Try disabling active desktop and emptying all web temp/windows temp folders and deleting all cookies. Also check the events log for suspicious activity. It sounds like a virus to me, so scan with multiple programs.

Lorand · 07-04-2005, 09:20 PM

Also try switching to Windows Classic theme.

SP1 · 07-05-2005, 11:24 AM

I switched to the Windows classic theme and it didn't help. I went into the event log but don't know what I am trying to look for. The problem is still happening. There seems to still be a file from that theme residing somewhere on my computer but yet I can't find it. Any other ideas?

**Buzz1927** · 07-05-2005, 12:00 PM

System restore to a point before you installed the theme.

SP1 · 07-05-2005, 10:25 PM

I did a system restore and it worked.. Thank you so much

**Buzz1927** · 07-05-2005, 11:26 PM

Might be a good idea to turn off system restore, then reboot and take a new restore point, to make sure you don't re-install it.

07-04-2005, 01:39 PM	#1 (permalink)
SP1 New Member Join Date: Jul 2005 Posts: 4	Problems with restarting and logon, pls help It seems that when I installed a desktop theme to my computer I am now having problems with logging off and logging on. Here is the problem. I downloaded a roses theme last week and then decided to change the theme. Ok that worked, no problem. Then when I restart my computer I see this rose theme background appear for a second and then the computer begins to restart. Then upon starting up I get a black screen that tells me I need to restore my system. I am using Win XP. So I choose the restore option and the computer begins to start up into Windows and when it gets to the desktop it starts using that rose theme background and then quickly changes to the new theme's background that I had selected before shutting down. I then proceed to delete all the files from this particular rose theme. The problem still keeps happening. So last night I decided to download this rose them again and save it to a folder to my desktop so I can do a search on the computer for every background file it comes with. I do the search for the files and the only ones it finds are the ones in a temp folder that I created on my desktop. I then delete the whole folder and empty the recycle bin and try to restart again. Well the same thing happens. Somehow there is still a file left on my computer from this theme that I cannot find and now it is corrupting my computer. I did a virus scan twice and it came up clean. I also did a spyware scan and that also came up clean. Does anyone know why this is happening and how can I fix it. I never had a problem with restarting my computer until I installed this theme. Thanks.

07-04-2005, 03:45 PM	#2 (permalink)
jesbax Gold Member Join Date: Sep 2004 Location: NE Age: 28 Posts: 337	you might of contracted a virus. run a virus scanner to get rid of it. if all else reinstall win xp __________________ my spelling sucks bad so bear with me. The Rig--(upgraded) amd athlon 64 x2 4800+ 4gb ram 300 gb hdd x2(raid) 80 gb hdd x2(raid) 52x cd-rw 16x dvd+rw dl ati Radeon 9550 256 mb

07-04-2005, 08:56 PM	#5 (permalink)
PuddleJumper New Member Join Date: Jul 2005 Posts: 16	Try disabling active desktop and emptying all web temp/windows temp folders and deleting all cookies. Also check the events log for suspicious activity. It sounds like a virus to me, so scan with multiple programs. __________________ Intel Pentium II 701Mhz 384MB RAM NVIDIA RIVA TNT2 Create Sound Blaster PCI Creative 52X CD-ROM Memorex CD-RW 4x W, 2xRW, 24xRead Windows XP Professional DirectX 9.0b

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07-04-2005, 04:26 PM	#3 (permalink)
houssam_ballout Diamond Member Join Date: May 2005 Location: here Age: 22 Posts: 1,017	try to go to safe mode and then delelte all the files related to that theme. and then do a scan for all the computer using the new spyware and add-ware removal.

07-04-2005, 05:27 PM	#4 (permalink)
SP1 New Member Join Date: Jul 2005 Posts: 4	I already deleted all the files plus ran a virus scan twice and the spyware scan. Everything came up clean.

07-04-2005, 09:20 PM	#6 (permalink)
Lorand VIP Member Join Date: Dec 2003 Location: Bucharest Age: 41 Posts: 3,042	Also try switching to Windows Classic theme.

07-05-2005, 11:24 AM	#7 (permalink)
SP1 New Member Join Date: Jul 2005 Posts: 4	I switched to the Windows classic theme and it didn't help. I went into the event log but don't know what I am trying to look for. The problem is still happening. There seems to still be a file from that theme residing somewhere on my computer but yet I can't find it. Any other ideas?

07-05-2005, 12:00 PM	#8 (permalink)
Buzz1927 Digaredd Join Date: May 2005 Location: Melbourne AU Posts: 6,104	System restore to a point before you installed the theme.

07-05-2005, 10:25 PM	#9 (permalink)
SP1 New Member Join Date: Jul 2005 Posts: 4	I did a system restore and it worked.. Thank you so much

07-05-2005, 11:26 PM	#10 (permalink)
Buzz1927 Digaredd Join Date: May 2005 Location: Melbourne AU Posts: 6,104	Might be a good idea to turn off system restore, then reboot and take a new restore point, to make sure you don't re-install it.