"This Connection is Untrusted"

andrewanimation · 11-19-2009, 04:32 PM

When trying to check my Gmail, I get:

______________________________________________
This Connection is Untrusted

You have asked Firefox to connect
securely to www.google.com, but we can't confirm that your connection is secure.

Normally, when you try to connect securely,
sites will present trusted identification to prove that you are
going to the right place. However, this site's identity can't be verified.

What Should I Do?

If you usually connect to
this site without problems, this error could mean that someone is
trying to impersonate the site, and you shouldn't continue.

Technical Details

www.google.com uses an invalid security certificate.
The certificate is not trusted because it is self-signed.
The certificate is only valid for google.com
(Error code: sec_error_untrusted_issuer)

I Understand the Risks

If you understand what's going on, you
can tell Firefox to start trusting this site's identification.
Even if you trust the site, this error could mean that someone is
tampering with your connection.

Don't add an exception unless
you know there's a good reason why this site doesn't use trusted identification.
______________________________________________

And it's NOT because of my system time, which is set perfectly accurately. (the usual cause of the problem when Googling this issue)

EDIT: And when I search by Google, it thinks I'm in the Netherlands. But my IP hasn't changed, according to www.whatismyip.com

**johnb35** · 11-19-2009, 05:26 PM

Have you ran any virus or malware scans to make sure your system is clean?

andrewanimation · 11-19-2009, 05:58 PM

I'm running scans by AVG, Ad-Aware, and Malwarebytes, but they're still going on, so I'll have to wait until they finish before I restart my computer and check if the problem is still there or not. I'll let you know then.

hackapelite · 11-19-2009, 08:28 PM

Try it on Chrome. If it works, we can can conclude Google just broke it so they could get more people to switch over to their browser. Congratulations, you've just uncovered a conspiracy!

Or perhaps they indeed are having an issue with the certificate, usually these get fixed pretty quick.

andrewanimation · 11-19-2009, 10:48 PM

Lawl no, unfortunately no conspiracy here xD

I get a similar message on Chrome and IE as well, and it's lasting too long to be a Google issue.

**StrangleHold** · 11-19-2009, 11:15 PM

Why wouldn't Firefox or IE claim Google was untrusted?

andrewanimation · 11-19-2009, 11:42 PM

Okay, I just came back from a computer restart after both AVG and Malwarebytes got done scanning and asked me to restart, but the problem is still there.

louise071 · 11-20-2009, 07:08 AM

I've encountered that a couple of times, i just click verify security certificate.Seldom happens though

11-19-2009, 04:32 PM	#1
andrewanimation Kilobyte Member Join Date: Jul 2006 Posts: 207	"This Connection is Untrusted" When trying to check my Gmail, I get: ______________________________________________ This Connection is Untrusted You have asked Firefox to connect securely to www.google.com, but we can't confirm that your connection is secure. Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified. What Should I Do? If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue. Technical Details www.google.com uses an invalid security certificate. The certificate is not trusted because it is self-signed. The certificate is only valid for google.com (Error code: sec_error_untrusted_issuer) I Understand the Risks If you understand what's going on, you can tell Firefox to start trusting this site's identification. Even if you trust the site, this error could mean that someone is tampering with your connection. Don't add an exception unless you know there's a good reason why this site doesn't use trusted identification. ______________________________________________ And it's NOT because of my system time, which is set perfectly accurately. (the usual cause of the problem when Googling this issue) EDIT: And when I search by Google, it thinks I'm in the Netherlands. But my IP hasn't changed, according to www.whatismyip.com Last edited by andrewanimation; 11-19-2009 at 05:20 PM.

11-19-2009, 05:26 PM	#2
johnb35 Malware and Spam Assassin Join Date: Sep 2005 Location: Morris, Illinois Age: 42 Posts: 25,585	Have you ran any virus or malware scans to make sure your system is clean? __________________ MB - Gigabyte 970A-UD3 \|\| CPU - FX8350\|\| PSU - Corsair CMPSU-650TX 650W \|\| Memory - Corsair Vengeance 8GB (2 x 4GB) DDR3 1600 \|\| GPU - Sapphire HD6870 1GB \|\| HDD's - 500GB SATA III WD Caviar Black, 64gb SATA III Crucial SSD, 120GB Corsair Force 3 SSD\|\| Monitor - ASUS VE278Q Black 27" 1920x1080 2ms Full HD HDMI LED Backlight \|\| OS - Dual boot XP and 7 \|\| Case - Cooler Master HAF 912 \|\| Cpu cooler - CM Hyper 212 Plus

11-19-2009, 08:28 PM	#4
hackapelite VIP Member Join Date: Feb 2008 Location: VIC, Australia Age: 22 Posts: 3,490	Try it on Chrome. If it works, we can can conclude Google just broke it so they could get more people to switch over to their browser. Congratulations, you've just uncovered a conspiracy! Or perhaps they indeed are having an issue with the certificate, usually these get fixed pretty quick. __________________ Forgive me Lord, for I have bought Intel! Intel Xeon E3-1230 V2 3.3GHz \| ASUS P8Z77-V LK \| 32GB G.Skill RipjawsX DDR3-1333 \| Samsung 830 64GB SSD & Seagate 2TB HDD \| Radeon HD4670 512MB DDR3 \| Debian Wheezy

11-19-2009, 11:15 PM	#6
StrangleHold Zettabyte Member Join Date: Nov 2005 Location: Every now and then. Posts: 17,942	Why wouldn't Firefox or IE claim Google was untrusted? __________________ NZXT Tempest EVO Corsair Pro Gold AX750 Zerotherm NV120 PWM Zambezi FX 8120 4.5ghz. Gigabyte GA 970A UD3 G Skill Ripjaw X DDR3 2133 8gb. Sapphire 7950 Seagate 7200.12 1tb. Welcome to the show.

11-20-2009, 07:08 AM	#8
louise071 Bit Member Join Date: Nov 2009 Posts: 5	I've encountered that a couple of times, i just click verify security certificate.Seldom happens though __________________ Technology expert and member of youserbase, the technology wiki

11-19-2009, 05:58 PM	#3
andrewanimation Kilobyte Member Join Date: Jul 2006 Posts: 207	I'm running scans by AVG, Ad-Aware, and Malwarebytes, but they're still going on, so I'll have to wait until they finish before I restart my computer and check if the problem is still there or not. I'll let you know then.

11-19-2009, 10:48 PM	#5
andrewanimation Kilobyte Member Join Date: Jul 2006 Posts: 207	Lawl no, unfortunately no conspiracy here xD I get a similar message on Chrome and IE as well, and it's lasting too long to be a Google issue.

11-19-2009, 11:42 PM	#7
andrewanimation Kilobyte Member Join Date: Jul 2006 Posts: 207	Okay, I just came back from a computer restart after both AVG and Malwarebytes got done scanning and asked me to restart, but the problem is still there.

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